Efoam Reviews 

First class service. I found this company online. I prefer to speak to a human, so I phoned. Debbie was super helpful, understood exactly what I needed (to make a chair more comfortable and more supportive for my beloved Mum, who is 90). The 2 new cushions arrived just 2 days later. Excellent. Really impressed with their friendliness and service. THANK YOU. Definite recommendation!

This is my second purchase from efoam. Placed the order online. On Sunday, had to contact their customer service team on Monday as I had made an error on the order. The lady I spoke to was extremely helpful and promptly sorted the issue.

Received notification first thing that the goods would arrive today (Wednesday).

Really pleased with the customer service and all communications. I’m especially pleased with the improvement the cushions have made to my two sofas.

I placed an order for some cut to measure foam with efoam. It was for a peli 1750 case. The foam arrived while I was away. When I checked the foam I noticed that the three pieces were exactly 50mm thick instead of the 45mm ordered. When I contacted them to tell them that the foam was the wrong size they quoted a tolerance which was mentioned in their T&Cs (15.5.5 🙄) which can be up to +/- 10mm. They also said that you must inform them of any issues within two days of receiving the foam, which in my case wouldn't have been any good as it was within the 10mm tolerance. In my opinion they just cut a 50mm thick piece to the width and length that I required because that's probably what was lying about.

In summary, don't use efoam for cut to size foam as they charge extra for the cutting service and you aren't guaranteed to get the sizes you want.

I've a really annoying gap between my headboard and mattress and having seen the price of a 'bed bridge' elsewhere decided to give this place a go - it was less than half the price of others i was looking at - site was easy to use, i went with the recommended type of foam and it arrived today (3 days after ordering it). Its ideal,great quality, fits perfectly and I'll definitely be using this company again.

I needed some box foam inserts to complete a Christmas gift.

The Efoam team were great in recommending a product, cut to size same day & couriered to my doorstep by the following morning. Fantastic 🙏

Ordered our sofa cushions online. The videos and instructions on their website make it very clear how to take the measurements. It’s also well explained so that you know which type of cushion to buy.
My custom made order arrived very quickly (within a matter of days) and the quality is superb. They fit perfectly too - I was very impressed. Their customer service is excellent as well; helpful, friendly and very quick to respond. Will definitely use them again when we need to replace our sofa cushions - highly recommend this company. The price seems very reasonable too. Very happy with our purchase, thank you :)

Great service, fast delivery, easy to use website.

Very poor communication. No notice of dispatch or tracking details provided. Only found parcel by accident which had been thrown on driveway. No attempt by courier to actually deliver the parcel to me.. They can't blame courier (Evri) they chose them - they must know what they are like by now.

Excellent products and service, have been using this company for many years now

Very pleased with efficient and quick reply as my order was an odd shape. Charlie talked me through measurements, sent confirmation immediately. Arrived 2 days later, fantastic service

Placed my order with these as they say fast delivery, paid for my order 10.20am expecting it to ship out at least the next day, it did not, no email nothing. So I message them and they reply with it has been posted and the courier has it plus Tracking, the tracking is with Yodel and states we are expecting it, item with the sender, so all they have done is created a postage label.
And to top it the tracking says expected Monday the 11th, I ordered the 6th, nothing fast about that.
I could of got the foam cheaper but the other supplier was offering 3 day delivery, so I still would of been better off using them.
There site gives a false impression of quick delivery and customer service tell lies to cover it up.
It is now the week end and they are closed until Monday so my foam is not going to ship until Monday.
Update in response:
More lies and this time in public. it was still with efoam @ 07 Nov 2024 00:00 that is midnight so did not leave them until the 8th and that is not a courier fault, also it is not on a next day delivery, I wish you could post images on here to show the truth.
11 Nov 2024 08:41
We have your parcel. Please check back for updates
MIDDLETON HOME DELIVERY (YODEL)
Yodel
09 Nov 2024 10:00
We have your parcel. Please check back for updates
MIDDLETON HOME DELIVERY (YODEL)
Yodel
07 Nov 2024 00:00
We're expecting your parcel from your sender. We will provide updates here once we receive it
SANDWELL SERVICE CENTRE

Of course you have a reason to be dishonest, you want your customers to believe it is the couriers fault it is late, All you had to do when I phoned up was OWN IT, a simple sorry but instead you tell me it is in a truck going to Hatfield, it did not even go through Hatfield depot.

Rang the company, explained what we needed, gave them the measurements, they gave us a price. Job done. We were told that our foam would arrive by the following Monday but it actually arrived on the Saturday before. Great price, great service. In addition, as the foam was intended to fit inside a bed frame, the dimensions were critical. As it turns out they cut the foam to exactly the right dimensions which meant that we didn't have any messing about when we fitted it. We will be buying from them again in the future.

Spoken to a lovely lady Charlie. Who was very helpful on the telephone in guiding me in ordering the foam for my garden seat as i was unsure. So happy with my purchase they look better then when i brought the cushion highly recommend.

Very clear information at initial enquiry followed by rapid response without pressure. Helpful instructions which were clear and unambiguous. Courier service used was excellent.
I would be happy to recommend all involved in this transaction

Ordered a piece of my foam for my wheelchair back as it had broke and I needed a temporary quick fix till I had the back replaced. The website was easy to navigate and took you through the process of ordering step by step, the customer service where really good and quick to answer my questions. And the delivery was super quick. Put the product on my chair today and it works fabulous. Really good company. Will use for all future foam needs. Thankyou

Ordered a pair of bench cushions 108cm by 50cm (selected for upholstery) online and paid by PayPal. Never got a confirmation email so went back to their www to try to check my order. Zero functionality. Impossible to view. All I have is a PayPal record of payment.
4 days later 2 unmatching (albeit a mm difference) kitchen sponges arrive and ever since they’re refusing to change items or give money off replacement order. Obviously they’ve sent mm not cm but gave no way to check the order. They’re now ignoring me altogether. I have wasted £12 on 2 miniature foam rectangles all because their www doesn’t issue confirmation emails or allow access on their own site. They dared to claim it’s a custom order to justify their inaction when clearly these 2 mini sponges were cut off the floor waste. Utter Crooks!

Needed a new mattress for our caravan, i phoned Efoam up and decided on a 6 inch medium foam with a 2 inch memory topper, what a difference it has made. Although i am sure the mattress can be cut to shape we have left it as it is. So pleased with the service, a simple and quick phone call and a 2 day delivery

After getting a quick response from an email enquiry, I ordered a Pyrosorb-S class 0 acoustic foam tile pack from Efoam to hopefully reduce the noise from an air compressor. It exceeded my expectations, the foam was so easy to install and fit perfectly around the inside of the compressor cover. Its dense structure and high-quality material effectively absorbed the sound, significantly reducing the noise levels. The garden is now so much quieter. Overall, eFoam's acoustic foam is an excellent solution for anyone looking to minimise unwanted noise. Highly recommended for its performance, ease of use, and effectiveness. Oh, and it arrived really quickly too.

just received order : RC26924853 the foam is not what i expected my old cushions which are 8 years old are better than the ones you sent i sent pictures as requested by you said they are the right foam

I ordered a piece of rigid foam for my camera bag to give it a bit of form. The order process was very easy and so was payment. I received an email confirming my order and an approximate delivery time. My order arrived within a week. Well pleased.