Helpful customer service My electrician over-ordered parts to be sure he had enough for the job at my property. I returned the parts without issue. I interacted with the customer service team a... Toon meer
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I wouldn't even give them 1 star if i had the chance. Totally unprofessional company.Take ages to reply to emails. Send you old stock and short dated alarms.Applied for a refund and nearly a month lat... Toon meer
Very similar to the other reviews here Very poor customer service Won't respond to emails We have had to get my refund via the credit card company as they will not respond to us
Hi, I bought 10 GU10 bulbs six months ago. These are supposed to last several years. Three of them have already failed. Anne quickly contacted the supplier and it’s been agreed all will be refunde... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Electrical Wholesalers 4 U is your home for all your electrical supplies serving both trade, and the general public. We pride ourselves on a broad portfolio, competitive pricing, speedy delivery and excellent customer service. Visit us today at electricalwholesalers4u.com
Contactgegevens
Verenigd Koninkrijk
- www.electricalwholesalers4u.com
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Half the order missing
Half the order missing, wouldn’t believe me that it was missing insisted on reviewing the cctv to make sure it hadn’t been shipped but needed the items desperately. Got conflicting information from call centre handlers useless I would t waste my time and money again took my money instantly but having to wait over 10 days for a refund
Poor after-sales service - not recommended
I purchased 3x smoke alarms in a pack as part of a larger order. One smoke alarm did not work. I complained to the retailer who told me to contact the manufacturer which I did. The manufacturer asked me to post the defective item to them which I did at my own expense. The manufacturer said that a component had blown and this was not covered by their warranty. I explained to the manufacturer and the retailer than the unit had never worked and all our electrician did was slot it onto a base unit but they were not interested. I explained that the retailer was in breach of the Sale Of Goods Act 1979 as they had supplied an item that was not for purpose but I do not think they understood. Therefore, I have now issued a claim under s. 75 of the Consumer Credit Credit. For the sake of £18.66, I think it would have made more commercial sense for the retailer simply to have replaced the item as they now have a negative review, a merchant services claim and the loss of a future customer but that is obviously their decision. It's a shame beecause I much prefer using smaller businesses rather Amazon etc. but this sort of thing partly explains why Amazon do so well.
Great company to deal with
Great company to deal with, excellent customer service.
super fast delivery that was packaged really well.
cant fault them, would certainly use again and highly recommend them.
GREAT SERVICE
GREAT SERVICE
EXCELLENT TECHNICAL GUIDANCE
EXCELLENT ST0CK HOLDING GOT ALL ODD STOCK NEXT DAY
Super fast delivery
Super fast delivery, well packaged and excellent quality.
I can't fault the service I received and can only give this company the highest regards.
I would highly recommend this company to anyone looking for electrical products.
Cheap prices
Cheap prices. Quick delivery. Great customer service
Top class customer service from EW4U
Top class customer service from EW4U. Fast delivery 🚚, competitive price and excellent stock. Exactly what you want from wholesa.
Super quick delivery
Ordered fire cable and battery for fire alarm and delivered very fast.Thank you
Amazing wholesaler
Wanted to swap an RCBO for a few items, and April helped me out quickly with no extra cost. She was very helpful, and the service from this company was fast and efficient. Highly recommend!
Ordered material which was required…
Ordered material which was required urgently, April in sales checked to ensure goods were deffo in stock and shipped same day DHL ecommerce then proceeded to hold on to parcel for 3 x days at a local depot despite numerous attempts to contact them,issue was eventually sorted due to diligence and excellent customer service shown by April in sales to "own the problem" a rare commodity these days
Refused to issued a refund for a…
Refused to issued a refund for a product that had not even been taken from the box, as we could see the colour choice was incorrect. Never have I received such terrible customer service.
Cheap lights and quick delivery
Needed some lights and found some here for half of what my local wholesaler charged me.
Delivery came next day too. Happy with the service.
I accidentally ordered double the…
I accidentally ordered double the number of smoke alarms I needed. Called up the next morning and Jennifer helped update the order and still got it out for delivery the next day.
Very friendly and helpful team, I will keep using these guys.
Fast and efficient
Good customer service and great price
I ordered a lamp with shade. Delivery was speedy but delivery company didn’t deliver the shade. I contacted electrical wholesalers 4 you at 5 pm to complain. The lady on the phone was very nice and the shade was promptly delivered the following day.
I was a little concerned after reading reviews, but in my experience their customer service was excellent and at a price that was almost half the cost of other retailers for the exact same lamp, I am impressed and would recommend them.
Great customer service
This is my second time purchasing the…
This is my second time purchasing the Fusebox EV32AXBD 32A Type A (RCBO) EV Charger Distribution Board from ElectricalWholesalers4U.com, and once again, everything was flawless. The product arrived extremely quickly, exactly as promised, and in perfect condition. No issues whatsoever.
We used this board for a project at bhpmaintenance.co.uk, and it performed exactly as required—reliable, well-built, and up to spec. Highly recommended for any EV installation projects.
Great to see a supplier delivering both quality and speed consistently. Will definitely be back for more!
Absolutely shite service
Absolutely shite service. Just about to order £2500 of down lights and the ignorant non interested women you’ve got answering you’re phone at 15:15 on the 29/04/25 was f all help. I’ll go to Direct trade supplies
Excellent service at a great price
Outstanding service had items delivered within 3 days and the smoke alarms and heat sensor came well wrapped . Excellent price and I was able to replace the old alarms without replacing the electrical base plate😁
No Complaints
To echo other comments, I was a bit alarmed by some of the reviews on here but my own experience has been entirely positive. Order placed late on the Tuesday and goods arrived on Friday. Perfectly acceptable expiry dates (smoke alarms) and a very good price. No complaints. Did decline the invitation to download yet another app I don't need from "Shop" though.
GREAT EXPERIENCE
Having read some of the reviews on TrustPilot, I was a little sceptical about ordering. Called their 0330 555 0160 contact number to check stock levels then ordered online. Easy ordering process, items in stock (not available elsewhere), great price, advised on despatch, delivery, and DPD delivered on time; next working day. Products were great and exactly as ordered. Will order from them again and found the whole process faultless.
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