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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We booked a saddle fitting with Jess Parsons & discovered our saddle was completely wrong for our horse; Donagh. Jess tried various options until we got the right saddle. Donagh now moves more comfort... Toon meer

Beoordeeld met 4 van de 5 sterren

One stop shop All details are in one place - easy to contact practitioner and receive invoices If you could add option to pay invoice direct via Apple Pay or PayPal this would streamline the servic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm using this app to communicate with my riding instructor. We book lessons via it, have feedback notes, videos and photos etc. I also pay her invoices via it. I find it really useful to have eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic App which takes care of all my admin needs, I’ve been using it since 2023. My clients receive a detailed fully digital report after all appointments, instant booking confirmation & I get... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Softwareverkoper

Geschreven door het bedrijf

Equigate is an innovative equine and canine management platform designed to streamline the business operations of equine and canine practitioners while enhancing the client experience. We have profiles for Equine and canine therapists, farriers, saddle fitters, riding coach, behaviourist, bit & bridle fitters, equine dentists, hydrotherapist, nutritionist and even a profile for human therapists. We provide a comprehensive suite of tools that helps professionals in the equestrian and canine industry efficiently manage their schedules, keep records, handle invoices, and communicate with clients—all in one place. Our platform is used by two main groups: Pro users, who are equine professionals that rely on Equigate for their business operations, and client/owner users, who connect with these practitioners to receive real-time updates on appointments, detailed reports, and invoices. Equigate is built to save time, improve communication, and increase transparency in equine care. By simplifying these key processes, we allow practitioners to focus more on delivering top-notch care, while clients enjoy a seamless experience, staying informed about their animals well-being every step of the way.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

146 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

It’s very easy to use

It’s very easy to use. I like how you can have profiles of horses to keep track of each one and the messaging is quick. It looks nice too. Being able to pay through the app would be a bonus, I have paid my invoice but it doesn’t mark it automatically as paid as you need to BACS it. The practitioner has to mark it as paid on the app. All round though, it’s a great app.

9 februari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

We appreciate your review and your support. Thanks for being part of the journey with us.

Beoordeeld met 5 van de 5 sterren

Really helpful app

Really helpful app. Can keep track of all my horses appointments & invoices. Recommended by my physio & glad to have all the appointment details/treatment details to be able to pass onto vets if needing investigation

5 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thanks a lot for this, we are happy to hear Equigate is helping you.

Beoordeeld met 5 van de 5 sterren

Staffie Hugo

Brogan is very knowledgeable and very informative our dog took to her straight away, she gave us some exercises and tips how to help Hugo.

8 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Great app

I've just started using this for my farrier. It is a wonderful but simple app that makes life so much easier for both me and the farrier in booking and sorting out my appointments.

17 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

We really value your feedback, thank you for the support and encouragement.

Beoordeeld met 5 van de 5 sterren

Equigate is fantastic for keeping up to…

Equigate is fantastic for keeping up to date with my horses appointments and makes it easy to book! It’s also a great tool to be able to keep a record of reports and to few them easily

31 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thank you so much for your lovely feedback, we are really glad you are enjoying the experience.

Beoordeeld met 5 van de 5 sterren

It’s super convinient!

I really enjoy how easy Equigate is and wished all my contacts that works with horses would use it!

7 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thanks for your kind words, we are so pleased it has been easy to use from your side.

Beoordeeld met 5 van de 5 sterren

Very easy

I find it a really good app and it’s easy to use and communicate on

8 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

We are really happy to hear this, thanks again for your review.

Beoordeeld met 5 van de 5 sterren

Great place to keep track of every…

Great place to keep track of every appointment and hold records to streamline giving your horse the best care possible

5 januari 2026
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thank you, we are so glad Equigate has been clear and easy for you to use.

Beoordeeld met 5 van de 5 sterren

Brilliant app.

Absoluty love Equigate. So easy to use and great to keep up to date with appointments.

2 december 2025
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

We are grateful for your kind words, thank you for taking the time to leave a review.

Beoordeeld met 1 van de 5 sterren

????

I don't know how to negotiate this site. It shows a blank page and nothing happens. Even if I should manage to find my way round it, it is yet another thing to look at that MIGHT just MIGHT have a message for me.
Mostly it doesn't.
Apparently I should have a record of my horses's saddle fitting. I have no idea where to find it.

18 december 2025
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thanks for taking the time to leave a review, I’m genuinely sorry you’ve had such a frustrating experience. That’s not what we want for any horse owner.

A couple of things in your comments stand out that may explain the “blank page” and why you’re not seeing what you expect:

• If you’re trying to access your client account via the website: client records and messages are available in the Equigate app, not through the web portal (the website access is for practitioners).
• If your app isn’t fully up to date: older/unsupported versions can sometimes cause pages not to load correctly - which can look like a blank screen.

In terms of your horse’s saddle fitting record: once you’re in the app, it will sit within your horse/patient profile under the reports page, but it will only appear if your fitter has published it to your account.

We did email you to offer help and to get a bit more detail so we can resolve this quickly, but we haven’t heard back yet.

We’d really like to put this right, so If you can reply to our email (or contact us via our support address) with:
• the email/phone number used on your account,
• what device you’re using (iPhone/Android),
• and ideally a screenshot of the blank page,

…we can tell you straight away what’s happening and guide you to the exact place your records should be.

We’re always happy to help, and we’d love the chance to turn this around for you.

Beoordeeld met 5 van de 5 sterren

Appointment reminder

I've never used this app before but my farrier has just started using it for appointments. It was easy to use with useful reminders as the date approaches. This is especially helpful on the lead up to Xmas when everything tends to skip through your mind. Why have I never used it before!!! Easy easy...would recommend to anyone else that has pre-booked appointments. Cheers 👌👍

10 december 2025
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thank you for the great feedback, we are pleased your experience has been a positive one.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, had my saddle checked and reflocked all within the hour

7 november 2025
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

We really value this review, thank you for your support.

Beoordeeld met 5 van de 5 sterren

What a brilliant App

What a brilliant App, it has just the right amount of information not to make it hard work and flags up appointments, reports and invoices that are so simple to find. If only all apps were this perfect!

29 november 2025
Review zonder uitnodiging
Logo Equigate

Antwoord van Equigate

Thanks so much, we are glad Equigate has been helpful and straightforward to use.

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