Purchased an eternity ring for my wife at Ernest Jones in the White Rose outlet in Leeds. The ring had a great reduction on the purchase price, the assistant Harry who served us was very professional... Toon meer
Bedrijf heeft geantwoord
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Purchased an eternity ring for my wife at Ernest Jones in the White Rose outlet in Leeds. The ring had a great reduction on the purchase price, the assistant Harry who served us was very professional... Toon meer
Bedrijf heeft geantwoord
We could not have been made more welcome by Jo, (who I believe is the manager) at White Rose Leeds branch of Ernest Jones. Jo and her team have been nothing less than kind and helpful throughout our m... Toon meer
Horrible experience. What turned out to be ok had turned absolutely awful. The customer service handler seemed like getting a sale was priority which is fine but didn't explain the full process as the... Toon meer
Bedrijf heeft geantwoord
Always have my rado watch serviced and cleaned and once again an excellent job well done. Staff really friendly. Was able to track how far along my servicing and cleaning was. I would never trust anot... Toon meer
Geschreven door het bedrijf
Unit 38 White Rose Shopping Centre, LS11 8LL, Leeds, White Rose, Verenigd Koninkrijk
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I had an excellent experience at the Le Vian collection at the White Rose Branch in Leeds .The team was extremely supportive and attentive what a wonderful experience
The sales person was knowledgeable and not pushy with the sales. Adam allowed us both time to try on and feel comfortable with our purchase. Great customer service.
The young gentleman who looked after me and my mum was so helpful and polite. He helped me pick all my wedding jewellery and was patient while we decide.
Ordered a ring once I got home realised it was too big rang up they got it sorted with a few days picked up my new ring correct size .. great customer service
Great Service! Walking past seen a watch I really liked met by pleasant sales assistant, shown me the watches went through all different payment and insurance options! Adjusted the links on watch and on my way. Thanks for making it a pleasure to do business.
The service I received when I collected my ring was excellent.
The only down side was the time it took (ages) to get the till working and to make payment
I had seen some earrings for a friends birthday! Didn’t have them in store at WhiteRose but the staff were really helpful and ordered them in store for me! I was keep updated with emails to let me know they had been dispatched and arrived in store! Lovely earrings and happy customer.
The staff that served me were all very professional, friendly and very helpful. I would definitely recommend Ernest Jones to my family and friends.
Fantastic service from the staff at EJ. Bought an engagement ring and they pulled out all the stops to get the correct size delivered from another store. Fortunately she said yes!!
Staff at the store were very helpful and informative without being pushy, however I found the website to be terrible and not up to date with stock when ordering my wedding ring
Really friendly and helpful and very patient with a really choosy customer.
Was a very pleasant experience at the store and with each staff member, very tidy and to the point. Talking with the representative Liam who provided detail and information in products enough that I was able to make a comfortable decision with the chain I purchased.
Also provides a good conversation in between so it didn’t feel like he was just selling and helped me decide on future purchases I may make as well
The man who served us was very helpful and polite.distancing was brilliant. Would definitely shop there again.
Myself and future wife visited to select my wedding ring, I wanted something on the same lines as my partner, the gentleman who dealt with us selected rings as close to my specific idea.after a while one ring jumped out all the time..great service nothing was a problem..highly recommend
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