Electronic Reading Systems Ltd Reviews 

Excellent company to deal with, delivery speed and despatch of goods is second to none!

Outstanding customer service. My printer was lost by the courier, and instead of making me wait while they investigated, ERS kept me updated, called me back when they said they would, even when it was just to say - we are working on it, but wanted to keep you informed.... and dispatched a replacement immediately so my business wasn't delayed. One of the best customer service experiences I've had in years. Cant recommend them enough.
Also just want to add how NICE it was to contact a company and speak to a human being instead of having to choose random numbers to be put through to a call centre who just read from a script. Im actually not upset at all now at the courier messing up, as it has made me so happy to have had such a great experience with a company! Guess it says a lot about most of the other companies I deal with on a daily basis. Keep up the great service ERS!!!!

My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully discussing all the details regarding delivery and payment, I successfully placed my order, which has already been delivered without any problems. Special thanks to Charlotte and Mark!

It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sample prints and technical answers from our IT team
They were very patient as our approval and purchase process takes a long time.
I have no hesitation in recommending Ben and ERS

Always very quick dispatch of products, helpful staff

Rapid dispatch with a reputable courier, no issues with delivery at all, all in all - a perfect service

Very good good service

Always great service

Ordering is quick and easy. Delivery is always quick, and we get tracking so we can keep an eye out for it.

The service is absolutely second to none , we will always use this company . they are the best

ordered online, only gripe is money not taken instanly so i had to ring up during office offices to validate payment as i keep my card locked when not spending.
Customer service when spoke to sorted it straight away and goods arrived next day, so no complaints.

Everything is always efficient and very quick to be organised by the team so thank you not many suppliers are so quick and helpful.

They were very helpful in finding the correct product I needed and matching it with the best printer and accessories

Did everything that was promised in good time. Very satisfied customer.

PLACED AN ORDER OVER THE PHONE, THE SALES GUY WAS EXTREMELY HELPFUL. WHOLE PROCESS WAS EXTREMELEY EASY. GOODS ARRIVED NEXT DAY. VERY GOOD SERVICE, WILL DEFINATELY USE AGAIN.

I'd use this company again for sourcing hardware and peripherals as had excellent customer service with accurate timeline for obtaining hardware - a cash drawer and tracking the delivery. This is meaningful because I'd already messed about buying one online which was cancelled and made futile phone calls diverted to god knows where without an answer. So a helpful person answers the phone and sorted it all. This is like striking gold nowadays - so I recommend this company and will have no hesitation using them again.

Vincenzo always helpful

Always great service in the sale department, which is greatly appreciated. It's easy to use your website, and communication is always great. We wouldn't go anywhere else

fast & efficient knew exactly what I was looking for, sent samples next Delivery what else can you ask for