I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory. And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had an issue with 2 of the sprayers and they sent new bottles out right away. Very good customer service. I requested just new spray nozzles and they replaced the whole thing.
Bedrijf heeft geantwoord
I am happy with concept and basic communication with support but we didn't solve my problem and just wasted time as the company got too commercial in my opinion, although support team tries hard. It... Toon meer
Bedrijf heeft geantwoord
Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.
Contactgegevens
Verenigd Koninkrijk
- support@escentric.com
- www.escentric.com
4,3
Uitstekend
274 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Molecule One
Stopped to ask what I am wearing. Molecule One is the best scent I’ve ever worn.
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for your fantastic five-star review!
We are so glad to hear that you love Molecule 01 and that you are receiving so many compliments on it. It's truly a testament to the unique and beautiful qualities of the fragrance.
We look forward to serving you again soon!
Escentric Molecules
I love trying new scents and the…
I love trying new scents and the packaging is so sleek!
20 augustus 2025
Antwoord van Escentric Molecules
Thank you for your review!
We are so happy to hear that you love trying new scents and that you appreciate the sleek design of our packaging. We hope you find a new favorite!
Escentric Molecules
Order #91558 - it seems I have only received a mixture of water and alcohol in the bottle.
12/08/2025 - Order #91558
03/09
I recently purchased M04 after trying it from a friend.
I understand that the scent can vary for each individual due to pH levels; however, I am unable to detect any fragrance on myself. Initially, I suspected that I had not applied enough or had become nose blind, but I also asked my partner to try it, and he could hardly smell anything either. Neither my friends nor my colleagues could perceive any notes from the M04. This is quite disappointing, as I truly appreciate the concept of a unique scent and the initial fragrance I experienced from my friend's M04 bottle.
Therefore, I would like to inquire whether the formula has changed in the past few months and if weather conditions might have affected the perfume, causing it to deteriorate? I can only detect alcohol, and I am not alone in this observation.
Escentric Molecules are not the most affordable option, yet it appears that the scent and projection of the perfume have been underwhelming, leading me to question whether I would choose Escentric Molecules again in the future.
I have set a email to support escentric , however I never received a reply.
it seems I have only received a mixture of water and alcohol in the bottle.
- 04/09 - reply
I have reached out by email twice with no response.
Also, I use the product once from a friend and bought a bottle for myself. so I could not be desensitized from as I have barely used.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
Thank you for your review.
The formula for Molecule 04 has not changed, and as a singular molecule fragrance, it can become less easily detected over time. We recommend taking a short break from the fragrance to help reset your senses.
We want to get to the bottom of this for you. Please send another email to support@escentric.com with your order details and any additional information, and our team will be able to assist you further in resolving this issue.
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for the wonderful five-star review!
We are so happy to hear that you love our packaging and that you're enjoying the fragrance. We look forward to serving you again soon!
Escentric Molecules
Delivered my 100ml order for free…
Delivered my 100ml order for free within 2 days as usual. Also received 5 free self chosen samples- thank you
18 augustus 2025
Antwoord van Escentric Molecules
Thank you so much for the five-star review!
We're so happy to hear that your order arrived quickly and that you're enjoying your samples. We appreciate your continued support and look forward to your next order!
Escentric Molecules
Superb customer service from Daniel
Superb customer service from Daniel, replied quickly and dealt with my query brilliantly. Love their fragrances too. One happy customer here who would 100% recommend 😃
1 september 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
Thank you for your fantastic five-star review!
We are so happy to hear about your experience with Daniel, and we'll be sure to pass your kind words on to him. We're thrilled that you love our fragrances and that you would recommend us.
We truly appreciate your support and look forward to serving you again!
Escentric Molecules
Love the Patchouli scent
Love the Patchouli scent and the atomizer... the refills are a good value and I can take it on the go! My purchase was nicely packaged. I do wish shipping was not quite so expensive (I live in the U.S.)
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for your five-star review!
We're so happy to hear that you love the Patchouli scent and the ATOM.iser, and that the packaging was to your liking. We appreciate your feedback regarding the shipping costs, and we are constantly looking for ways to improve our service.
Escentric Molecules
Best smell ever
Service is brilliant it's the only perfume I wear and I just love ❤️ it 💖
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for the wonderful review!
We're so happy to hear that you love our fragrances and that we're your signature scent. We appreciate your loyalty and can't wait to serve you again!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for you review! We're so glad to hear you're pleased with our high standard of service. We truly appreciate your feedback!
Escentric Molecules
Good Buy , good price
Aside from selling an authentic, quality product at a reasonable price , I appreciate the packaging and timely arrival of both my orders
21 juli 2025
Antwoord van Escentric Molecules
Thank you for your wonderful 5-star review! We're so glad to hear you're pleased with the quality of our products, pricing, packaging, We truly appreciate your feedback on both of your orders!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for the review! We're so glad you love our scents and that your ordering and delivery experience was fast and smooth. We truly appreciate your feedback!
Escentric Molecules
I love the smell of their products and…
I love the smell of their products and ordered a discovery set … after a few weeks two of the perfumes smelled awful, I emailed thinking that they had soured in some way and they could replace. I was told that this is because based on a single aroma-molecule, Iso E Super and that I had developed olfactory fatigue and should stop wearing for a month ! I questioned this as I hadn’t worn daily and was then told Molecule 01 is intentionally subtle and can be difficult for some people to detect depending on individual sensitivity. Olfactory fatigue isn't just a result of daily wear; the unique molecular structure of Iso E Super means that for some, their perception of the scent can become less sensitive even with inconsistent exposure. It's a genuine shame when that happens, especially when you love the fragrance. found it patronising and they negate any responsibility … maybe you should have this on your website before people spend money as surely you are in part being dishonest ? Very disappointing, and a real shame
9 augustus 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
Thank you for your feedback. We are truly sorry this wasn't the experience you were hoping for. We are committed to being transparent about the unique qualities of our fragrances, and we genuinely regret that the previous communication left you feeling so disappointed. We appreciate you sharing your perspective.
Escentric Molecules
What’s that scent
What’s that scent? It’s me wearing Escentric Molecule 01. I’ve worn this scent for 12 years and can’t begin to count the compliments and inquiries I’ve received in a dozen years. It’s noticeable but not strong, a remarkable scent indeed! This is my first time buying directly from the company and my experience was fantastic
22 juli 2025
Antwoord van Escentric Molecules
Thank you for your fantastic review! We're thrilled to hear that Molecule 01 has been your signature scent for 12 years and that you've had a wonderful experience buying directly from us. Your loyalty means so much to us!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for the 5-star review! We're so glad to hear your product arrived on time. We truly appreciate your feedback!
Escentric Molecules
There is no smell on either me or my…
There is no smell on either me or my partner.
Very disappointed.
21 juli 2025
Antwoord van Escentric Molecules
We're sorry to hear this wasn't the experience you were hoping for.
If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
Escentric Molecules
Molecule #01 is the best
Beautiful perfume, just the best one I've ever had, love it!
Service on website is gorgeous 😍
21 juli 2025
Antwoord van Escentric Molecules
Thank you for the wonderful 5-star review! We're so glad you think Molecule 01 is the best perfume you've ever had and that you love our website service. We truly appreciate your feedback!
Escentric Molecules
Fabulous fragrance Great price and fast…
Fabulous fragrance Great price and fast delivery Packaging is lovely too
21 juli 2025
Antwoord van Escentric Molecules
Thank you for the fantastic review! We're so glad you love the fragrance, pricing, fast delivery, and packaging. We truly appreciate your feedback!
Escentric Molecules
disappointed
Im really disappointed. I bought this perfume before and loved it as the fragrance is so original and lasted a long time (got compliments in the supermarket 😅). But, I have the feeling that they must have changed the formula because hardly can smell it! And it's not precisely cheap...we should be able to smell it! And, the little I can smell, I would say it's not the same smell as before (when the design of the bottle was different.... Anyway, I don't think I'll get it again...
18 juli 2025
Antwoord van Escentric Molecules
We’re sorry this experience hasn’t matched your last. The formula hasn't changed, but as a singular molecule fragrance, it can become less-easily detected over time. We recommend trying it again after a short pause to help reset your senses.
Our Customer Service team may be able to assist you further in resolving, if you would like to contact support@escentric.com
Escentric Molecules
Easy to order kept updated with…
Easy to order kept updated with delivery and I always purchase as it’s the nicest smell in the world everyone comments 😊
24 juli 2025
Antwoord van Escentric Molecules
Thank you for the lovely review! We're so glad you found the ordering process easy and that you love the scent, and that everyone comments on it. We truly appreciate your loyalty!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for the wonderful review! We're so glad you think our fragrances smells divine. We truly appreciate your feedback!
Escentric Molecules
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.