What a fabulous company. Without even the fact that you get the same beautiful diamonds but in an ethically produced method. Was kept informed at every step of the way. I got two pieces which in... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
What a fabulous company. Without even the fact that you get the same beautiful diamonds but in an ethically produced method. Was kept informed at every step of the way. I got two pieces which in... Toon meer
Bedrijf heeft geantwoord
My husband and I have had a wonderful experience with Ethica Diamonds. From our first visit, where we just popped in on the off chance to the receiving of the most beautiful rings. We have e... Toon meer
Bedrijf heeft geantwoord
I asked Ethica to help me design a bespoke Celtic-inspired ring to propose to my partner. Laura promptly responded to take my request forward and provided an exceptional customer service expe... Toon meer
Bedrijf heeft geantwoord
Outstanding experience with Ethica. We picked two of their engagement rings and had them customised. We were sent CAD images and there was great communication during the design process. We had them po... Toon meer
Bedrijf heeft geantwoord
Ethica Diamonds is a luxury jewellery house established in 2010 with a singular dedication to ethical best practice and sustainability. From our stunning boutique showroom in the Duchy of Cornwall's Nansledan development, Newquay, we create exquisite jewellery featuring laboratory grown diamonds and ethical gemstones. We believe true luxury shouldn't come at a cost to the planet or its people. Every piece we design is crafted to exceptional standards, reflecting our commitment to environmental responsibility and transparency. We specialise in bespoke jewellery design, so if you have something unique in mind, we can help you create it.
8 Chi Myghtern Arthur, Plen Tennyson, Nansledan, Newquay, TR8 4SE, Cornwall, Verenigd Koninkrijk
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What a fabulous company.
Without even the fact that you get the same beautiful diamonds but in an ethically produced method.
Was kept informed at every step of the way.
I got two pieces which included some earrings which came with slightly larger screw on backs. Without even asking was offered different ones in exchange if not suitable for my wife.
I cant recommend this company enough for the beautiful items and wonderful customer service.

Antwoord van Ethica Diamonds
I asked Ethica to help me design a bespoke Celtic-inspired ring to propose to my partner.
Laura promptly responded to take my request forward and provided an exceptional customer service experience throughout. This was despite me firing multiple questions at her on an almost daily basis for months on end. While my incessant questioning about every element of the ring's design would have been enough to drive most people up the wall, Laura invariably responded calmly, promptly, and with helpful information. I could not have asked for more than being made to feel at ease during the difficult process of designing a bespoke ring for my future wife.
The end product exceeded my expectations. It is a stunning ring, which came out looking better than I could have imagined. More importantly, my fianceé adores it and has received endless compliments.
Overall, if I could give Ethica six stars I would. The TL;DR woudld be: fantastic company with lovely staff who do exactly what they advertise, but better.

Antwoord van Ethica Diamonds
My husband and I have had a wonderful experience with Ethica Diamonds. From our first visit, where we just popped in on the off chance to the receiving of the most beautiful rings.
We have enjoyed meeting and working with Laura and Elaine.
They are very knowledgeable and made the experience of choosing and the designing of something that suits me was delightful and filled me with joy. Seeing them was an emotional moment.
When my friends and family saw the rings, the first reaction has been, those are so you and look stunning.
I am going to enjoy every moment I am wearing them.
I would recommend a visit to see Ethica Diamonds, if you are looking for a quality piece of jewellery that will bring you or someone else much love and joy.

Antwoord van Ethica Diamonds
I had a wonderful experience from start to finish with Ethica Diamonds when buying their Simi ring. They were very quick to engage in the first instance, inviting me in for an appointment. I was met with a knowledgeable and friendly response and I truly cannot fault the service I received.
I was invited in for a one-on-one meeting with Laura who was delightful. Laura was incredibly patient and helpful, allowing me the time needed to decide and answer all my questions. Every effort was made to ensure I was comfortable and appropriately informed about my choice. Communication throughout the process was great too.
The ring ultimately chosen was definitely in line with expectations, ethically sourced and resulted in an extremely happy proposal. I would definitely recommend Ethica Diamonds to others!

Antwoord van Ethica Diamonds
Outstanding experience with Ethica. We picked two of their engagement rings and had them customised. We were sent CAD images and there was great communication during the design process. We had them posted over to Newcastle and were told when so delivery was very safe. The team at Ethica were great from beginning to end!

Antwoord van Ethica Diamonds
We chose to contact Ethica privately voicing our disappointment with our customer experience and the impact it has had on us the past few months, and in return we have had our warranty rescinded (pretty sure that’s illegal) and a refusal to service our purchase again in future. Explicitly voicing our dissatisfaction (privately before posting any review) has been framed as a “total breakdown of the customer relationship” by them as they are unable to accept that a customer can be unhappy. And take no notice of their response to this, there has been no accountability throughout.

Antwoord van Ethica Diamonds
Beautiful piece of jewellery, love the ethical natural of the company and its focus on sustainability and women leading, perfect for my Cornish fiancée! The main reason for the review though is to champion the quality of the customer service we have received through buying the engagement ring and the wedding rings and now having damaged the engagement ring the support, care and communication as it was fixed and returned to us. What a fantastic company, particular thanks to Laura who has been wonderful throughout!

Antwoord van Ethica Diamonds
The communication was fantastic, and never once did I think that I wasn't being looked after. I didn't feel ridiculed or anything of the sort (given my lack of any ring-based knowledge!) and felt like I was really cared about, which was really nice.
It was a really nice touch having their well-wishes sent to me before the moment, and the follow-ups which they did which also incredibly nice to receive. The attention and care invested in me from initial enquiries to post-proposal was incredible.
If you are looking for a company that will take care of you every step of the way, I would fully recommend going with Ethica.

Antwoord van Ethica Diamonds
Purchased a larger engagement ring and matching wedding band for my wife for her 50th birthday. The ring is stunning. The whole process of selecting and ordering the stone was simple and the ring arrived as specified very quickly. Would recommend this company.

Antwoord van Ethica Diamonds
Amazing! I had a pretty good idea of what I was looking for and when I found The Penelope Ring from Ethica Diamonds it was perfect in every way!
They made the whole purchasing process from start to finish so stress free with the fantastic customer service and communication at every stage!
We both absolutely love the ring! It is perfect in every way! It was a tiny bit too big but they offer a resizing service which is very helpful and shows the great aftercare you get with Ethica Diamonds too!
Thanks to everyone at Ethica Diamonds for delivering our dream ring!

Antwoord van Ethica Diamonds
Before getting engaged, both myself and my partner like the idea of getting an ethical ring. And I am so glad I opted for Ethica for the engagement ring; my partner loves it.
Given it was an area I didn’t have a huge amount of knowledge in, the team were super helpful in providing information and advice as to what would likely be best. They certainly took the time to give me a full picture.
Fast forward a year, both myself and my partner have returned to Ethica to get our wedding bands. Again, we love them.

Antwoord van Ethica Diamonds
Outstanding company and product, highly recommended.
From my first slightly nervous phone call, Olivia at Ethica has guided us brilliantly. I couldn't have asked for a better experience to make such a significant purchase of both engagement and wedding ring for my partner.
Both rings are perfect and beautifully finished.

Antwoord van Ethica Diamonds
Ethica have been fantastic, my fiancée’s ring was a bespoke design and they were extra helpful in ensuring the workshop got it right. I was kept up to date at all times and with their help I was able to get a specific sized diamond. I can’t praise them enough for their help, the ring was delivered quickly, was excellently packaged, and overall it’s felt like a very personal experience. The ring is perfect, I couldn’t have asked for it to be better.

Antwoord van Ethica Diamonds
The staff and experience at Ethica (twice - engagement and wedding bands!) was nothing short of excellent. It was nice to have such attentive help, and staff that embraced my indecision and ultimately make the choice with a fantastic ring(s)! Communication and input from everyone at Ethica was faultless. I would (and do) recommend Ethica to anyone who asks for a recommendation when choosing their wedding jewellery!

Antwoord van Ethica Diamonds
Excellent and attentive from the moment I first got in contact. The guidance in selecting the ring and the care after making my choice was first class. Wonderful staff and communication, which was frequent and kept me in the loop throughout the whole process, from manufacture to delivery. Customer service from people who really do care..
We followed this up by selecting our perfect wedding bands from Ethica too. Couldn’t be happier.

Antwoord van Ethica Diamonds
Extremely friendly and personable service from the start. Olivia, Claire and other members of the team were highly responsive to emails and calls, and were very helpful in person at the showroom. The engagement ring was fantastic and our wedding bands are lovely too. The team were happy to help with resizing and I would highly recommend to anyone.

Antwoord van Ethica Diamonds

Antwoord van Ethica Diamonds
Ethica Diamonds were absolutely incredible from start to finish; I would recommend them to any couple looking to buy an engagement ring.
After seeing their beautiful designs on Instagram, I reached out to make an in-person appointment. A few weeks before the appointment Ethica told me they’d have to cancel it due to circumstances beyond their control; I was crushed as my partner and I were due to drive 3hrs to make it.
However, Ethica very kindly offered us their at-home sample service at no charge to make up for the cancelled appointment. I ended up liking a ring that wasn’t my original choice, and decided to make another in-person appointment so I could be confident in my choice. Ethica very kindly agreed to a Saturday appointment as they knew we were coming from so far away, another example of their commitment to giving us a great service.
At the appointment Olivia was warm, knowledgeable and friendly; she took a genuine interest in us as a couple and we felt sure that with her guidance we were making the right decision for us. After choosing the setting for the ring, we went home while Olivia sourced us some diamonds with the specifications we had discussed with her. She was very quick with her emails and helped us find a perfect diamond.
My wonderful partner proposed on 10.02.24 with a beautiful ring, and I’m so grateful to Ethica for organising its smooth delivery with him; the hardest part of the whole process was waiting for the proposal!
Thank you Ethica Diamonds for your kindness and professionalism throughout our journey with you; you’ve helped make this fiancée very happy!
(K + J).

Antwoord van Ethica Diamonds
I designed a ring through Ethica Diamonds for my partner, with her choosing the setting and me making the final design decisions. Prior to receiving the ring, ED had already used it for marketing purposes on their website and on social media. My partner subsequently saw the ring on their website before I had received it and as such the opportunity for a surprise at the point of proposal has been removed and the entire process spoilt.
When concerns were raised with the company I continually received platitudes from their team: 'I'm sure she'll love it anyway'. Throughout, they consistently attempted to shift blame to me, claiming that use of products for media purposes immediately on production was standard practice for all of their products. They finished producing the ring 10 days early, with delivery timelines keeping in line with the original schedule. Due to being in the military, the delivery of the ring had to maintain the original delivery schedule due to an overseas deployment.
Ethica Diamonds have ruined a once in a lifetime event and have refused to take any responsibility. I politely requested a 10% refund due to lack of satisfaction with the service provided, however this was flatly refused. When the complaint was raised, they stated that if I did not like it I could return the ring for a refund; this is not a viable option.
I will not use them for wedding ring purchasing and would not recommend their services. It is evident that if there are any issues there is no mechanism for them to be resolved.

Antwoord van Ethica Diamonds
This company deletes negative Google reviews and still "ethica diamonds" which are not lab or natural diamonds but are gemstones.
Do yourself a favour and check out the ASA Ruling on Kinetique Ltd t/a Ethica Diamonds and do your research on what gemstone you are actually buying before you part with any cash!
Be aware, this company has also attempted to remove this review on Trustpilot.
I was a genuine customer who purchased a real lab diamond from another retailer located in London W1U 1JW.

Antwoord van Ethica Diamonds
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.