Eurovps Reviews 

We had a Spamhaus CSS listing on a managed Windows VPS that was causing mail to be rejected by Microsoft 365. The root cause was on our side — the mail service was announcing an invalid hostname — but two parts of the fix needed the host.

A reverse-DNS change was applied about half an hour after we raised it. Then, when we hit Spamhaus's requirement that delisting requests come from whoever holds the IP allocation — something we had no way to satisfy — EuroVPS submitted it on our behalf instead of sending us away to work it out. They escalated to Spamhaus twice, including passing on independent verification once it became clear Spamhaus were working from observations that predated our fix.

They also checked the DNS configuration themselves rather than taking our word for it, and finished with sensible hardening advice.

Three engineers touched the ticket and the handovers held together. Resolved in three days, most of which was waiting on Spamhaus rather than on EuroVPS.

Have been using their service for the past few moths, so far so good. especially their email service for the reseller account, they make sure that the IP doesn't get bad reputation or blacklisted, which is very important for businesses whose email doesn't depend on gmail.

Always available and ready to solve problems. Super support.

After a few years of using employer's infrastructures, I recently returned to running my own business, and needed a server. I recalled from previous experience (2012-2020) the exceptionally good customer service and reliable managed hosting I'd gotten from EuroVPS back then, and went ahead and purchased a plan for managed VPS, a little worried whether the typical thing of declining quality would have happened to them in the meantime. First two weeks put all those fears to rest, EuroVPS is still excellent! Friendly, fast, comprehensive, sometimes even *proactive* customer service, even in situations where the issue was just due to me being over-eager and impatient. I'm sure there are cheaper alternatives around, but for me, just the peace of mind of knowing I have an actually professionally managed server, rather than being on my own on stuff I'd not be competent to do, is well worth the premium.

I requested an upgrade of my dedicated server. I wrote to support every day and did not receive any proper answer. Only after 7 days they replied that it was possible and told me which specifications I could choose.

I ordered the service and paid immediately. A date was scheduled. After the deadline had passed, I wrote again and found out that the сроки were delayed once more, and I was not even notified about this. They blamed the New Year holidays, even though for the previous 7 days they themselves were delaying the process by not replying.

As a result, all deadlines were missed and the upgrade was not done on time.

In the evening, my server was shut down. Everyone panicked, the business stopped. It turned out they decided to upgrade the server WITHOUT my consent and WITHOUT any prior notice. In response to my complaints, support first said “a couple of minutes”. In the end, after half an hour of downtime, they rolled the server back to its previous state, saying that they could not perform the upgrade as planned.

And when I was already asleep, at 3 a.m., they called me to ask where they should refund the money.

Moreover, they made mistakes twice, and as a result I lost password access to the server.

And when I asked what right they had to change my service without notification and permission, the administrator replied a week later: “If you don’t like it, change the hosting provider.”

Absolute disrespect from the support team, which practically does not exist. Unauthorized and unregulated actions with customers’ servers.
Management and support have given me the worst experience of my life.

At the same time, the server itself works well — there were almost no problems for nearly half a year. All complaints are specifically about the service and how it is organized.

Ci lavoro da diversi anni, molto professionali e disponibili.

all good! eurovps is a good company

Top notch, rapid customer service.

This site is one of the best sites I have dealt with.

Extra formidable support très 👏👍 rapide.
Thank you

In both the instances when we have raised support requests, it has been a horrible experience. The first time when we identified an issue on the server , they tried to school me saying it’s an issue on our side which they later corrected. And today they have notched up a whole migration involving more than 100 websites not following specific instructions. One word, pathetic.

I've been with EuroVPS for several years now on a virtual private server, and can't praise them enough. In addition to excellent pricing and amazing product, their customer support is proactive, lightning fast and incredibly competent. I've been through a couple of end-of-life upgrades, numerous website moves & a few minor issues that they noticed before they became a problem and notified me about it, and throughout it all, support was stellar. Just today, they contacted me about an improvement to server that would speed up my sites. They really care for their customers.

After more than 30 years of experience - some ok, some terrible - with other hosting companies, I'm overjoyed to have found a dependable top of the line company like EuroVPS. As a web developer, I recommend them to all my clients, and everyone who has opted for them is happy with both the pricing and the service.

I was in the market for a new web host and upon deep research, EuroVPS ended up among my top five options. I ultimately decided to go with them and thus far I've had an excellent experience. Customer service is most important for me and they have always responded rapidly and solved problems quickly and completely. Top-notch!

Ρεαλιστική εμπειρία με την EuroVPS. Παρόλο που αρχικά επέλεξα τη λάθος υπηρεσία, η ομάδα υποστήριξης ήταν γρήγορη, φιλική και πολύ πρόθυμη να βοηθήσει, κάνοντας εύκολη τη διαδικασία επιστροφής χρημάτων και αγοράς της σωστής υπηρεσίας. Αν και ορισμένα προϊόντα μπορεί να είναι ελαφρώς ακριβά, η συνολική εμπειρία είναι εξαιρετική και η υποστήριξη πελατών άψογη. Σίγουρα προτείνεται!

I’ve been working with EuroVPS for quite a few years, and their support is flawless, with an immediate response. There have been many times I’ve troubled them with my questions, not being knowledgeable in the field, yet their attitude has always been exceptional in every instance. I can’t find any weak points in their service. EuroVPS has consistently exceeded my expectations, offering top-notch support and quick response times.

I bought the wrong service, but they did everything so that I get a refund and buy the right service. The support team is fast and very responsive.

Some of their products (self-managed VPS) seem a little overpriced but in general, they provide a great experience.

They have super support!!!! I have big experience and first time i saw this kind of good support

Great Customer service. I'm using their service since many years and never had anything to complain about. Sometimes I write to customer support to get insights. They are very friendly and take the time to explain things to me very clearly. Highly recommended!

This is the my second review about EuroVPS.

I will have to close my reseller account because I no longer provide direct managed web hosting to my clients.

I have been a happy customer for 10+ years :)
(I might return someday for HA cloud vps)!

I recommend EuroVPS 100%, the new reseller/cpanel servers have jetbackup, all php versions (EA, not php selector) and other standard features. Support and uptime have been STELLAR!

One feature I would like to see is a status page (even a twitter account can do the job). The downtimes are rare (very rare) and from what I can see from my monitoring systems they happen late at night - for maintenance only I suppose. But it would be great to have a status page to keep the clients informed.

I have also worked with other managed providers (like Rackspace, Cartika etc.) and I can definitely say that EuroVPS has better support and (most important) much better pricing!

Thank you EuroVPS for the service all these years!