Evans Halshaw - Kia Hull Reviews 365

Tony has been helpful throughout the process and was understanding with a minor issue on our side . The process was smooth and handover was completed without any issues.

Great service

Tony was a great help, really nice bloke, personable and tailored sale to my needs. Easy transaction with their payment system, car in good condition when picking up.

On time. Free coffee!

Excellent experience from Ryan and Reece at Kia in hull going above and beyond to find me the correct car in the allotted time frame.

We came all the way from Cambridge on train to buy the car. Tony very kindly picked us up. We were looked after well. Great service and very fancy showroom.

Gary Mcque was fantastic. Great service and helped so much. Very patient and friendly.

Great service, Carlo was friendly, helpful and professional - it was a pleasure.

We were very well informed at every stage of the service. However we're not happy because we have to wait a month before we have the oil leak investigated owing to no availability of a loan car

We dealt with Andy at kia hull for our mobility car his customer service is fantastic this guy is old school very present and patient couldn't ask for a better person to help us he went above and beyond

Top notch!!

Just picked up my new car that I have wanted for a long time. The customer service was amazing especially Lee and Connor who helped throughout my car purchase. They stayed in contact to ensure everything went smoothly. Thank you again.

Not pushy salespeople, friendly, helpful and very genuine. Carlo and Connor were amazing and very professional Carlo very chatty and funny and Connor helpful and knowledgable. Would recommend them to my friends.
Thank you for everything.

Everything from start to finish a total nightmare.

Good communication
Front of desk efficient and friendly
Happy with overall experience,ref mot service and repair.

Connor was very helpful and informative about every step of the process and made my purchase a breeze. The car was presented beautifully, and they ensured everything was ready to drive away in perfect condition.

COWBOYS, We had a deeply alarming experience with Evans Hanshaw Kia Hull. This was a second hand car (Nissan Pulsar), and twice their repairs endangered our lives. After a few days of having the car, I experienced absolute brake failure, no brakes at all while driving, which was absolutely terrifying as a 26 year old driver. When this happened, they asked me to drive it in, but I refused due to the lack of brakes. They sent people out to collect it, and they told me, in their own words, they would “drive it back using the handbrake”, despite this being unsafe and illegal. They also admitted the part they installed had failed.

I’m glad I recorded every conversation on the phone and in person, because we knew something wasn’t right. After we got the car back, we noticed they had tampered with our dashcam footage, deleting recordings of them driving the car back to the shop and the time it was in the repair shop. Then they said it was fixed, they delivered it to us, and the car was making a loud thump over speed bumps. They had not attached the brake lines to the car correctly.

We messaged GARY ! several times, as he told us to contact him directly, but every single message was ignored. They still ignored us. We want to know if the car is under warranty still, but no reply. We had to pay to have our car fixed to a safe standard at another garage.

That’s not to mention the dodgy MOT they put on it that was suposed to be a full clean mot , when in fact it had advisories and a broken coil spring (MOT FAILURE ) :

Slight play in N/S/F prop link ( Advisory )

Rear axle brake pipes need securing & routing ( Advisory )

Rear axle brake flexis – slight corrosion on ferrules ( Advisory )

O/S/F spring broken ( FAIL )

Front brake pads 80% worn ( Advisory )

O/S/F tyre low on edges, also N/S/F ( Advisory )

Rear brake pads 75% worn ( Advisory )

O/S/R brakes slight bind ( Advisory )

N/S/F suspension arm, front bush splitting ( Advisory )

........ funny because it only passed WITH A CLEEN MOT days before. AND Now the car’s clutch is slipping. Also, when we bought the car, they never bothered to valet it like promised, chewy on the back seat and the FRONT seat smelt like urine.

I strongly urge anyone to avoid this dealership for your SAFETY.

Good service from all the staff. I was assigned to Conner, and he, along with Brian, Carlo, and the rest of the team, were all very helpful. As everything took a little longer to sort out with my car at short notice, they kindly provided me with lunch.