Probably the worst experience I’ve had at a dealership. Waited in person from 9:30am till 3pm for an MOT and service, only to get the car back and find another error light on, then told that they can’... Toon meer
Bedrijf heeft geantwoord
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From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... Toon meer
Bedrijf heeft geantwoord
I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent cond... Toon meer
Bedrijf heeft geantwoord
Delta with by Toby King, his customer service was brilliant dealing with a few complications and trying to resolve everything making it run as smooth as possible. Gave me all options, explained it ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contactgegevens
Spitalgate Level, NG31 7UH, Grantham, Verenigd Koninkrijk
- 01476 565195
4,6
Uitstekend
282 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stay Away From This Business.!!!!
This business I went to with confidence tried to sell me a broken vehicle.
3 februari 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Aysegul,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
They tried to sell the vehicle to me without relieving the vehicle's Air Conditioning and Start stop faults.
The vehicle I will buy Air Conditioning and Start, Stop system was not working,they told me that they would resolve the faults,unfortunately, even though I asked sales man if the failures resolved that he said resolved all the failures,I went 3 times on different days the failures were not resolved, I couldn't go to work because they were not honest.
I went to last day for test drive with the vehicle,they said they had repaired the vehicle's start, stop system,unfortunately start stop system did not work every each at the traffic lights,sometimes worked,sometimes did not work.The cars behind me started horn.
They tried to sell the vehicle to me without relieving the vehicle's Air Conditioning and Start stop faults.
I hope they won't sell anybody this vehicle without relieving vehicle's faults.
3 februari 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Mr Mutlu,
We understand your frustration with the issues you experienced with the vehicle's air conditioning and start-stop system.
We strive to provide our customers with a positive experience, and it's clear that we fell short in this instance.
We will use your feedback to improve our services and ensure that our customers are kept informed throughout the process.
Evans Halshaw Customer Services
We found the service overall to be very…of a high standard
We found the service overall to be very good. In particular Will Buckley made our experience very enjoyable and welcoming. His attention to helping us with the process of both trade in and purchase was great. He also has a lovely sense of humour; great in these days. Thanks for all the help.
9 januari 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Robert,
We're thrilled to hear you had such a positive experience, and that you found the service to be excellent.
We're especially delighted to read your comments about the helpful and welcoming nature of Will. We will be sure to share your kind words with him.
Evans Halshaw Customer Services
Wonderful
Wonderful, enjoyable buying experience at EH MG Grantham.
William and Toby are great young sales executives.
10 december 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Steve,
We're so glad to hear you had a wonderful experience at our dealership.
We appreciate your kind words about William and Toby, and we'll be sure to pass your feedback along to them.
Evans Halshaw Customer Services
The customer service provided by William
The customer service provided by William was outstanding! Thanks to him my problem was resolved very smoothly and efficiently. I really recommend him!!!
12 december 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Robert,
Thank you for your kind words about William and five-star rating!
We are delighted to hear you had a positive experience. We appreciate your recommendation.
Evans Halshaw Customer Services
friendly staff great for sorting any…
friendly staff great for sorting any issues and quickly. also they are good listeners and good advice. great prices and good deals-
21 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hello Zoe,
Thank you for your kind words.
We are delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
We are glad for the good customer…
We are glad for the good customer service we received today. We decided to swap our car today. We got the best advice and deal ever. We are happy for your service. Stay blessed
21 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Sammy,
Thank you for your kind words.
We are delighted to hear you had a positive experience and appreciate your feedback.
We strive to provide excellent customer service.
Evans Halshaw Customer Services
I’ve had very good service from Will…
I’ve had very good service from Will Buckley when buying my new car I would highly recommend
5 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Callum,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Will.
We hope to be of service to you again!
Evans Halshaw Customer Services
We received a brilliant service from…
We received a brilliant service from Will Buckley. He made buying my partners first car a breeze.
We can not thank him enough.
8 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Mollie,
We're so happy to hear you had a positive experience with Will.
It's wonderful to know he made the process of buying a car enjoyable for you and your partner.
We'll be sure to pass along your kind words to him.
Evans Halshaw Customer Services
Great experience from start to finish…
Great experience from start to finish big mention to Toby and his colleagues for helping me out best they can and even though they finished at 6 still stayed a little over after a couple complications highly recommend MG Grantham
12 augustus 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hello,
Thank you very much for the 5* review!
Toby values your feedback and take pride in providing the best possible customer service!
Thanks again!
Evans Halshaw Customer Services
Good experience of buying a used car
Good experience of buying a used car. Good customer service from Joe and overall excellent experience.
19 september 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hello Gary,
Thank you for taking the time to leave a review.
We're glad to hear you had a positive experience.
Evans Halshaw Customer Services
Bought a used car from Toby
Bought a used car from Toby. Can't fault the service. This is the 3rf time I've bought used through Evans halshaw and I'm absolutely thrilled with my car! Toby was great from start to finish!
9 juli 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi,
Thank you for your kind words!
We're thrilled to hear you had a positive experience with Toby.
We appreciate your business and hope you enjoy your new car.
Evans Halshaw Customer Services
Purchased new car today..
Purchased new car today..
Great service from Jo at Grantham..
Would recommend 👍🏽
10 augustus 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Mrs Walters,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Evans Halshaw Customer Services
Evans Halshaw Grantham excellent service from Tony King
After previously having bought at Evans Halshaw in Milton Keynes, returning as a buyer, was appalled with the customer service. I decided to travel to Grantham myself to view the car I wanted. I was greeted by Toby King who looked after my interests, provided excellent service and made the sale seamless keeping me informed of every stage. Toby is an asset to this dealership and will definitely make the trip to see him when I look for my next car. Thank you Toby!!!
8 augustus 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Pedro,
We're thrilled to hear about your positive experience with Toby.
It's wonderful to know that he went above and beyond to ensure a smooth and enjoyable car buying experience.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Toby was really helpful
Toby was really helpful. I went into the branch on off chance after never thinking of an mg before. He helped me look around and identified my car that I have now purchased. He arranged a test drive and part exchange for my old vehicle. A really great way to buy a new car
7 augustus 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Scott,
We're thrilled to hear about your positive experience!
It sounds like Toby went above and beyond to help you find the perfect car.
We're happy to know you had a great experience and appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Delta with by Toby King
Delta with by Toby King, his customer service was brilliant dealing with a few complications and trying to resolve everything making it run as smooth as possible. Gave me all options, explained it very clearly but never pushed me to go for anything. Only issue (if to be picky) is it felt like ages to pick up the car having waited so long for the new part to arrive
4 juli 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Stuart,
Thank you for your kind words about our customer service representative.
We're glad to hear that they were able to help you navigate the complications and provide you with clear options.
We appreciate your feedback regarding the wait time for your car.
We strive to provide a seamless experience and will take your comments into consideration as we continue to improve our services.
Evans Halshaw Customer Services
Great service from initial enquiry to…
Great service from initial enquiry to delivery and beyond, special shout out to Daniel and Shaun, fantastic customer service, well done and keep up the good work
23 juli 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Stuart,
Thank you for your kind words!
We are thrilled to hear you had a positive experience.
We appreciate your recognition of Daniel and Shaun's excellent customer service.
Evans Halshaw Customer Services
Excellent service from technician Andy
I popped in without an appointment to see if they could help me open my sticking bonnet catch.
Technician Andy reseated the cable and freed off the sticking mechanism
First class service!
26 juli 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hello Colin,
We're thrilled to hear about your positive experience.
We appreciate you taking the time to share your feedback.
We're glad that Andy was able to assist you so quickly and efficiently.
Evans Halshaw Customer Services
Used car purchase
Thanks Toby a pleasure to work with and a hassle free purchase although haggling very difficult but did expect that to be the case. Happy with the purchase and hopefully many years of hassle free motoring.
24 juli 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Andy,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Had a great customer experience
Had a great customer experience, Toby was incredible!
19 juli 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - MG Grantham
Hi Alife,
Toby will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
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