Everlast Gyms Reviews 

Nikki provided outstanding customer service! She thoroughly explained all the gym amenities, answered my questions, and made me feel very welcome. Super kind, respectful, and professional.

This gym is going down hill by the day! Don’t worry about paying monthly as you can walk straight though due to the gate / barrier being broken. No staff to see who’s coming in!
The barrier has been broken for months with no plans on fixing it so until then everyone should use this “ gym “ for free.
Fills more like a youth club than a gym. The gym is full of young kids who stand around on their phones taking pictures of everything and everyone!

Gateshead has gone downhill.
Some great changes to the main floor and equipment but the a/c isnt on in the main gym meaning the air is stole no movement, the mens changing rooms are a disgrace. Absolutely stink red hot no fresh air becoming a health hazard and a/c in there has been broken for weeks. Being run too cheaply

Cranked class really good been coming for 9 months now but disappointed all classes are cancelled next week

The Sunday spin class is amazing and Tyrone is such an amazing coach! Can not recommend it enough: only wish he would have more classes over the weekend.

Poorly maintained machines, Many out of service. Many missing. No Everlast personnel in the gym. Dirty floors and dusty machines. Unwelcoming staff with limited knowledge.
I could go on ….
When bringing the machine situation to the attention of the manager, he advised that it was all out of his control and there was nothing he could do.
He mentioned that he had brought in untried machines from the adjoining cycle shop to fill in space ….. the phrase ‘health and safety’ comes to mind here.
I almost felt sorry for him.
Not as sorry as I feel for the punters who are being ripped off by Everlast for the lack of service at Ocean Plaza.
I paid up and cancelled my membership.
I feel better for having cut my losses and stopped throwing good money after bad.
My recommendation ….. try another gym which does not have the misguiding hype of Everlast.

Showers smell are dirty and only three out of four cubicles are working. Sauna closed. Tiles missing from poole. Then they put the price up. Going to be cancelling my contract.

I am extremely disappointed with the service at the Everlast Gym (Cambridge Beehive Centre).

In January 2025, I referred two new members based on a clear promotion promising 3 months of free membership per referral. However, the gym has failed to honor this commitment.

Update: The referral promotion has finally been honored after four months. I’m updating my review to 3 stars as the result is positive. However, I’m still not happy with how this was handled. Between speaking to staff four times and being ignored by management via email, it wasn't a good experience.

I joined this gym on a 12-month contract and unfortunately my experience has been really disappointing.

The biggest issue has been cleanliness. On multiple occasions there has been visible mud and hair all over the changing room floors and a noticeable build-up of dust on and around equipment. It doesn’t feel like a hygienic environment to train in, which is the bare minimum you’d expect from any gym.

I raised this with the company, but the response was very generic and didn’t lead to any meaningful resolution. While they said they would “pass it on,” nothing was actually done to address the concerns.

On top of that, when trying to leave at the end of my 12-month term (despite giving advance notice), I was told I still had to pay for an additional full month due to how their billing cycles work. This wasn’t made clear when joining and feels misleading.

Overall, poor customer service, lack of accountability, and below-standard cleanliness. I wouldn’t recommend joining.

7 treadmills, all step machines and incline ellipticals ALL BROKEN

Over half the cardio machines have been broken for MONTHS with no sign of repair, (7 treadmills, all step machines and incline ellipticals) which is unacceptable for a paid membership. The class schedule is sparse to the point of being almost nonexistent, only 1 early morning class. Steam room is also broken. To top it off, they’ve raised prices. You’re essentially paying more for less—poor maintenance, limited options, and zero value for money. Not worth it

now and then me and my boyfriend go to the everlast gym in Burton to do a couples gym session, only about 3 times a month if that since he has a pass to bring someone with and im not from the area. Recently his gym account got blocked because apparently he was suspected PTing, it is extremely clear we are a couple doing a session, they mentioned how they knew he was a PT down the road and therefore blocked the account because me and him go together. i understand the stress in gyms about this but he only ever brings me, and only me rarely and no one else. it seems unfair to block his account without a warning. overall it makes us both uncomfortable to train there together. we should be allowed to train without having to think we are being watched just because they know hes a PT elsewhere, even though I cant stress at how obvious we are a couple.

I ve just smiled at one of the older female pts from this gym and she looked at me like dirt!
Just a poor representation of a terrible gym.
You genuinely feel like you are walking into a gym from the early 90s its that dated.As stated the staff unpleasant to say the least,they all need to go along with the dated decor.
A shame as the location and gym view is beautiful.

Great value gym overall. This is for King Lynn site. The cost is good for what you get, and the staff are all pretty friendly. There is an option to buy kit, refreshments, protein snacks, which is a positive. The gym layout is a bit odd, but it has everything it needs and some.
The only part letting it down is the maintenance. The drains in the steam room and showers often smell like dirty urinals or sewerage where they aren’t cleaned through properly. The condition of the pool area is ok but definitely not good.
Overall though, for the money paid you cannot grumble too much about a few stinky pipes.

It is a real shame, this place has great potential but it has been left to go to neglect, mainly because they think it will close in 2 years because of the science area coming to the Bee Hive, a short sighted view of what people need and want in Cambridge.
The changing rooms are so filthy, women's changing room has the ceiling falling through again, flies in the showers, black grime everywhere. If you don't wear flip-flops who knows what you would catch off the floor. It needs a jet wash and for cleaners to keep on top of it.
Staff are friendly and helpful.
Side of pool is Grimes, windows not cleaned, pool area. Sauna room has been shut for several years now.

0/5 – Everlast Chiswick Refurb is a Step Backwards

The refurb has made Everlast Chiswick dark, gloomy, and unhygienic. Everything is black, lighting is poor, and all windows are blacked out.

The air con unit is excessively loud and can’t be lowered. In Pilates and yoga you can’t relax or hear the tutor’s instructions over the noise.

Pool access for working adults is now extremely limited due to constant kids’ lessons. Popular classes like evening aqua, Saturday aqua, and stretch have been removed with no replacements. Reformer Pilates is now behind a premium paywall.

Mirrors are fixed too high to be usable. Shower drains don’t work properly and are left dirty.

Overall: uninviting, poorly designed, and not worth the membership. If I could give 0 stars

Tamika nancy where awesome host and always give a great service gym is great find it best time between 9 and 3 for a quieter period.

Everlast Ewell refurbishment is appalling. The fitness machines: treadmills, arm, leg press etc are too close together to move safely around. Also, the free weights area is not fit for purpose; a serious health and safety accident waiting to happen. No proper stretch area,and, the yoga, Pilates studio is filled with hyrox equipment. Furthermore, the steam and sauna are both constantly out of order; the pool temperature too cold on many occasions; these areas were not ‘refurbished’. The increased cost of membership, £45 in most cases, is not reflected in the quality of the refurbished gym. Thus, after 14 years as a member I have had no option but to cancel and go elsewhere.

Lisey was extremely helpful when calling up about information

The music in this gym is like a club. Impossible to listen to your own music and zone out. Absolutely awful experience today. Splitting head ache

Friendly staff and good gym. Wide range of equipment with plenty available. Cleaning equipment on racks and I even liked the music they were playing. I've been to the pool there before and that is nice and clean and at a good temperature. Clean and accessible changing area. Good availability of drinks. Discount on merch if you need that too.