I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Toon meer
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Lees wat reviewers zeggen
Do not talk to these people unless you’re in the mood to talk to the Devil himself and if you’re wanting to count lies someone will pull over on you.
Up until now I have had a good relationship with the company...They paid half my oil changed when needed and a repair was done that they covered as warranty said ..But I can't reach them anymore...I s... Toon meer
Bedrijf heeft geantwoord
Jess explained everything to me in a very thorough manner. He never was pushy, yet quite the opposite. He was more of a consultant, guiding me through what I actually needed versus trying to sell me... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Contactgegevens
McKinnon Street 3100, 75201, Dallas, Verenigde Staten
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,7
Gemiddeld
432 reviews
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Mr keenon was very professional he…
Mr keenon was very professional he took care of issues definitely was satisfied with his help and knowledge of my needs
31 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your kind feedback! We’re happy to hear that our representative provided professional and knowledgeable assistance and was able to address your needs. We appreciate you taking the time to share your experience!
— The Everything Breaks Team
Mr.Marco was very patience
Mr.Marco was very patience, and good
31 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and sharing your feedback! We are glad to hear that our representative was patient and provided good service. We appreciate you taking the time to share your experience!
— The Everything Breaks Team
Everything Breaks Representee Assistance
Miss Higgins was courteous and professional
and showed sincere interest in resolving my issues
She demonstrates how customer service should be !
31 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and sharing your feedback! We’re delighted to hear that our representative provided courteous and professional service and took genuine interest in resolving your concerns. We appreciate you being part of the Everything Breaks family.
— The Everything Breaks Team
Marco was able to assist me in exactly…
Marco was able to assist me in exactly what I needed. Great job Man thank you, Marco.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re thrilled to hear that our representative was able to assist you with exactly what you needed! Thank you for your kind words and for recognizing his great work — we’ll be sure to share your appreciation with him. Your appreciation means a lot and we appreciate you being part of the Everything Breaks family.
— The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re happy to hear that our representative did a great job answering your questions! Thank you for taking the time to share your experience and for giving us the opportunity to serve you.
— The Everything Breaks Team
Signed up in July
Signed up in July, and it has been a total nightmare with this company. Very rude agents and no communication with the payment department. App has never worked and sales team well there sales. Not very informative on the contract. Cancelled and a few months.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
We sincerely apologize for the frustrating experience you have had since signing up. Your feedback regarding our agents, communication, app functionality, and contract clarity is very concerning, and we take this seriously. We understand how disappointing this must have been and would like the opportunity to make things right. Please contact our customer services team directly at 1-888-994-0914 so we can address your concerns and resolve any outstanding issues.
— The Everything Breaks Team
Eddie is awonderful
Eddie is a wonderful, very patient, pleasant to talk to kind, wonderful human being.\n I had a great experience. And enjoyed.\n The time that he took to help me out.\n God bless you, Eddie. I'll never forget you for helping me, thank you.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your heartfelt 5-star review. We’re delighted to hear that our representative provided such a kind and patient experience. We’re grateful for the opportunity to assist you.
Miguel
Miguel
muy buenas explicaciones me encantó y es muy amable y en la forma de de explicar
17 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re so happy to hear that our representative provided clear explanations and was so friendly in the way he assisted you. We truly appreciate your feedback and the opportunity to serve you. Thanks for being a part of the Everything Breaks family.
This company EVERYTHING BREAKS is…
This company EVERYTHING BREAKS is associated with LINE 5 company, both are a BIG FRAUD!!!
THEY DIDN'T WANT TO REFUND ME MY MONEY, CLAIMING TO CALL LINE 5 AND LINE 5 TO CALL EVERYTHING BREAKS. BOTH OF THESE COMPANIES ARE A BIG FRAUD!!!
15 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
We’re sorry to hear about your frustration. We reviewed your account and found that your protection plan was purchased on July 8, 2025, and canceled on October 15, 2025. As outlined in the terms and conditions agreed to at the time of purchase, our plans operate on a month-to-month basis and are not eligible for refunds after coverage has been in effect.
We understand this situation can be disappointing, and we want to ensure you have a clear understanding of your coverage and cancellation terms. Please feel free to contact our customer care team directly, and we’ll be glad to go over the details and answer any remaining questions.
I upgraded my coverage and Roberto helped a lot.
I upgraded my coverage and Roberto Hernandez was very helpful in doing that for me. He knows his business and helped me understand the value of the different policies. He was very kind and helpful on the phone and I enjoyed talking to him.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review. We’re glad our representative was able to assist you and make the upgrade process clear and pleasant. Thank you for sharing your experience!
Had to call about canceling a policy…
Had to call about canceling a policy that I paid for. Marco was very polite and was easy to communicate with helping me with any confusion that I had. Answered all my questions that I had and was able to get the task done at hand very quickly. I love their customer service!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review. We’re glad to hear that our representative was able to assist you promptly and clearly. Providing friendly and efficient service is very important to us, and it’s great to know your request was resolved quickly. We truly appreciate your positive feedback and remain committed to maintaining high standards of service.
She saved the account by getting me…
She saved the account by getting me things fixed for me and asking questions
7 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review. We appreciate your positive feedback and remain committed to maintaining high standards of service.
Miguel
Miguel was very knowledgeable and professional and nice
6 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re glad to hear our team provided you with knowledgeable, professional, and friendly service.
Thank you Eddie and everything breaks.
Thank you, Eddie, for assisting me with my car. It broke down on the highway on my way to work, and I’m so grateful to have Everything Breaks as my extended warranty. It truly is a lifesaver, and I’ll definitely be an ambassador for your company. Thank you again for taking the time to calm me down and get help on the way. I really appreciate you and your team.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re so glad our team was able to help during a stressful situation and get you the support you needed on the road. It means a lot to know you feel confident in your coverage and would recommend us. We truly appreciate your trust!
Hello my representative Eddie was a…
Hello my representative Eddie was a warm and kind person he was patient , knowledgeable and very understanding. He went beyond his expectations to make me feel important and for that I want to thank him and pray they have others that will above and beyond to make their customers feel valued. Thank You
3 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for the 5-star review! We’re glad to know our team was patient, knowledgeable, and understanding, and that you felt truly valued. We appreciate your kind words and your trust in us.
Accounting Issue
I had an issue that required speaking with someone from the accounting department. I spoke with Marco, who listened to my concern with interest and respect. He called my back within an hour with the information he had regarding the matter. We then began solving the issue with both his information and my information and with a short conversation we were able to resolve the problem to everyone's satisfaction. He was a most pleasant person to speak with and very helpful.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re so pleased to hear our team provided patient, knowledgeable, and understanding support. It’s wonderful to know you felt valued and well taken care of. We truly appreciate your kind words and your trust in us.
My customer service rep Eddie was very …
My customer service rep Eddie was very helpful and courteous. He is well knowledgeable about his job.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re glad to hear our team was helpful, courteous, and knowledgeable in assisting you.
they help me when i needed it
Miguel he helped me when I needed it
25 september 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for taking the time to share your feedback. We’re glad our team was able to help when you needed it, but we also see there’s room for us to do better. Your comments are important, and we’ll use them to continue improving our service. Hopefully, your next experience with us will be a 5-star one.
Quiero agradecer al señor Marco por ser tan bella persona tanto en lo personal como en lo profesional,excelente persona por la cual yo mantendré mi póliza activa.
22 september 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re so glad our representative provided you with such excellent service and care. We truly appreciate your feedback and your continued trust in us.
Magial
Magial, was very helpful in dealing with my problem today . He is a great asset to your company.
20 september 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for sharing your 5-star experience! We’re so glad our representative was able to assist you and make the process easier. Your kind words mean a lot, and we truly value your feedback.
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