Formula One Autocentres - Camberley Reviews 

158
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TrustScore 3 uit 5

3,0

571 - 575 London Rd, GU15 3JQ Camberley, GB

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Beoordeeld met 1 van de 5 sterren

Dismissive and uninterested staff. I booked my nephew's car in to have front tyres replaced as both very worn and was due to drive back to N.Devon. After making the appointment I rang to ask if the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have recently taken two vehicles into the Autocentre in Camberley. On each occasion I was met by a welcoming, friendly team who accepted the keys and showed me into a comfortable "waiting room".... Toon meer

Beoordeeld met 5 van de 5 sterren

Just wanted to drop you a line to thank you for excellent service received today at the Camberley branch. I had no appointment but the manager was willing to take a look at a problem tyre, diagnose th... Toon meer

Beoordeeld met 5 van de 5 sterren

I booked online to have 4 tyres fitted. Asked at Camberley branch if they could fit them. Following day tyres had been delivered to F1 Camberley, they rang me to let me know they could fit the... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autokeuringsstation
  3. Autoreparatie en -onderhoud

Geschreven door het bedrijf

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Geschreven door het bedrijf

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contactgegevens

  • 571 - 575 London Rd, GU15 3JQ, Camberley, Verenigd Koninkrijk

3,0

Gemiddeld

TrustScore 3 uit 5

158 reviews

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3,0

Alle reviews

(158)

5.563 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Professional, welcoming and efficient

I have recently taken two vehicles into the Autocentre in Camberley. On each occasion I was met by a welcoming, friendly team who accepted the keys and showed me into a comfortable "waiting room". On completion - I was taken through the findings so that I clearly understood. The second vehicle failed due to faulty tyre (cut to the core) and they offered a replacement which was quickly fitted. I will certainly return.

8 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Hawley Lane branch

The Hawley Lane branch - Camberley.
They are really a horrible lot and not reformed in 3 years. Then they damaged my locking wheel nuts by using an airgun when first loosening them. Cost me dear, and they denied it. The junior actually admitted it was his mistake. But the Manager said the T&C's did not assume responsibility for damage.
Silly me, i tried them again today on 31.12.2023 and no change at all. They sure hate customers. Very rude and unhelpful. Why do companies employ such horrible individuals?

31 december 2023
Review zonder uitnodiging
Logo Formula One Autocentres - Camberley

Antwoord van Formula One Autocentres - Camberley

Dear Najeeb,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 1 van de 5 sterren

Appalling service from F1 Autocentre…

Appalling service from F1 Autocentre Camberley. Tyres booked in and paid for. Refused to fit tyres due to being a stretched tyre, despite being standard manufacturers size. Poor communication and attitude from staff.

Still no communication, apologies or sign of a refund.

11 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My daughter and I have used F1…

My daughter and I have used F1 Camberley many times. the staff there are always helpful and friendly they make us fell welcome and they are efficient. I have recommended them to friends and I know they have used them. their prices are competitive, I feel confident that they will do a good job when i leave my car with them

19 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Rob and excellent customer service

I purchased a tyre online but got the wrong loading rating so on the day of fitting it wasn't possible to fit it. They had a tyre that would have fitted in Farnborough so Rob drove over there and picked it up and then the fitting guys took care of me. Great customer service....

3 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing service from Dave…

Absolutely amazing service from Dave and the team at Camberley. Brilliant customer service from start to finish, went over and above expectations. Incredibly helpful, knowledgable and super efficient service throughout. What a great team! Highly recommend.

12 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Promised a tyre that would cost £65

Promised a tyre that would cost £65. Booked in car even though the earliest they could do was 12.45 on bank holiday Monday 28th August 2023. When I got there, the only tyre they had was £137, which I had to buy because my wife needed the car tomorrow. I feel like they have ripped me off and would not recommend them to anyone.

28 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2nd time customer

2nd time customer, both times fitted me in at short notice. Completed work was done quickly and to high standards. Be coming back here for all my motoring needs for sure.

13 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So helpful and friendly

Popped in as i had a nail in my tyre and was worried about it causing a slow puncture and the lads working (PM 22.05) were so lovely and helpful and checked it all out for me. Cant fault them 10/10 service

22 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy mot booking

As usual very easy and booked mot time and day when I wanted using internet and added bonus voucher making mot cost £32.40.
What’s not to like?

5 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a few issues with getting my car to…

Had a few issues with getting my car to the garage to get the tyres fitted, but F1 have been absolutely amazing in helping getting them fitted especially Dave who I spoke to on numerous occasions and was extremely helpful and made the whole process easy and stress free. I will definitely be coming back for future as the standard was perfect

29 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rang them up regarding a rare tyre…

Rang them up regarding a rare tyre change. Very helpful on the phone. Once tyres came in the had booked me
In for 11am the next day. Rang up in the morning to see if they could squeeze me in early, called me in there and then, drove in and had me in and out in 20 minutes! Exceptional service! Massive thank you to David for making my experience with them flawless.

28 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Puncture repair

Only a puncture repair, but a main dealer had stated a new tyre was needed, but I was dubious. The manager at Camberley F1 checked my tyre when I turned up and a puncture repair appointment was made for later that day. All sorted in no time along with advice about rotating wheels to even tread wear.
Recommended!

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Drove around trying to find somewhere…

Drove around trying to find somewhere that could change my tyre as I had a bad bubble. Ended up at Formula One with which I booked an appointment for the next day. The staff were friendly, helpful and sorted my tyre out for me no problem. They were even cheaper than other places.

I wish I had gone there first.

7 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

How much effort would a call have taken?

Booked a MOT over 3 weeks ago with the Camberley branch. Since then their guy was taken ill - very unfortunate and can't be helped. However, any normal company would ring/e-mail to inform customers that the MOT has been cancelled.

Future considerations for the company:

* People may take time off work for the appointment.
* They can't drive their cars if the MOT expires.
* They can't drive to work without a car.

The guy said "you've slip through the net (along with someone else) and I'll give you your money back".

I even got a reminder of the booking!

All I needed was a phone call and then I could have made other arrangements.

29 maart 2023
Review zonder uitnodiging
Logo Formula One Autocentres - Camberley

Antwoord van Formula One Autocentres - Camberley

Hello Paul,

As agreed we have made the donation to the cancer uk charity as you asked.

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