Fabco Reviews 

I recently purchased steel doors from Fabco Steel Doors, and the entire experience—from product quality to installation—went above and beyond my expectations.

The craftsmanship of the doors is exceptional. The finish, engineering precision, and overall build quality truly showcase the best of British design and manufacturing. The doors look fantastic and feel incredibly robust.

I would like to give special recognition to Catherine Young, who provided excellent customer service throughout the process. She was professional, responsive, and ensured everything ran smoothly from start to finish.

To Dan for his patience and detailed technical drawings. The installation team also deserve high praise. Their attention to detail and commitment to getting everything perfect was clear to see. In particular, Konrad did an outstanding job with the silicone work—clean, precise, and finished to a very high standard.

Overall, Fabco delivered a first‑class product with first‑class service. I’m extremely pleased with the result and highly recommend them. *******

Shanklin Theatre on the Isle of Wight have some very badly rusting Crittal style metal windows.The Theatre being Grade 2 Listed had to have a replacement window system which closely matches the existing.
This is where Fabco Sanctuary comes in.
We first had to gain Listed building consent at the same time as getting quotes for the 5 large replacement windows.
Fabco worked closely with the Theatre from start to finish, fitting in with us as necessary to survey the refurbished timber surrounds, and manufacturing the windows ready for the fitting, mid January 2026 to coincide with the Theatre’s “dark time” when no shows take place.
A very professional Company who has provided the Theatre with a quality product.
The Theatre was left a legacy which we wanted to spend wisely and these 5 new windows take pride of place to the front of this old but rather beautiful building.
When funds permit we will definitely use Fabco’s services again.

So where do I start. I placed my order over a year ago which was all very easy. Deposit paid and paid extra for them to survey assuming this would negate any issues. Well if I had known I wouldn't have bothered, as it just went wrong from there. I was sent the drawings that I then had to approve, considering I had paid them to measure how could it be wrong. The installers arrived and right away the guys (who were very nice) straight away said this is never going to fit and is completely wrong.
Now I can understand issue happen, but to then have to call myself an argue with multiple people (there is no project manager) and passed back and forwards is absolutely ridiculous. I have now had 5 different visits and I still do not have what I paid for and have had to pay out the full value of over 25k for the privilege. I'm honestly exhausted, I have spoken to managers and directors and nothing seems to change. If I could hold some money back to get this sorted I would, but they also expect everything paid for before anyone even attends site. I would love to say the product is amazing but I'm not sure I'll it will ever be finished.

Fabco supplied and installed a number of different frames in our ground floor extension. We were more than happy with the installation and the quality of the windows and frames, but the timeframes and service were unacceptably slow for a product at this price point. It was almost 10 weeks from measuring the apertures to the fabrication being complete and Fabco were unable to bring this forward even by a couple of days to fit with other trades' requirements. More significantly it then took over three months from the date of installation to replace a single pane that was smashed by their team on installation. I would hesitate before using them again.

Good product and excellent communication within the team. Door are stylish and look beautiful in our house. Expensive but worth it.

I love working with Fabco. As an Interior Designer I've had the pleasure of working with the team a couple of times for client projects and also chose to use them for my own home. They are the best in the business for steel framed windows, with plenty of choice and the flexibility of a truly bespoke product

Beautiful window frames, installed 12 months ago. We love the design!
Always think about airing out the house/room, to avoid condensation.
Recommended!

We love our windows. Excellent quality and service

We have specified and installed Fabco steel frame windows and doors on a great number of projects over the past 6 years both interior and exterior including our main office and have nothing but positive results, and many happy clients. We have been very happy with installation and after care, the product speaks for itself - well done Fabco team

Excellent communication, efficient service and install. Thorough work, great product

As interior designer in London I cant recommend this company.
Despite the product itself having potential, the overall experience with this company has been very disappointing. Communication is poor — every time you speak with someone new, you receive uncoordinated and inconsistent responses. Rather than taking ownership of problems, they provide a long list of excuses and nonsensical reasons. The installation process was frustrating and badly managed, leaving what could have been a good product overshadowed by a lack of professionalism and care.

As an architect recommending products to clients, I look for clear communication, technical guidance and a reliable, high quality product that can be tailored to each unique design. The customer service and support at Fabco is always excellent and the doors and windows are of exceptional quality. The delicate detailing and adaptability of the framing designs make any project sing, blending beautifully with both contemporary and traditional contexts. I am consistently delighted with the results.

There have been a few issues to sort out - not unexpected with a big job - but they are now all sorted and we are very happy with our beautiful windows and doors . Simon came to visit several times to trouble shoot and sort out our remaining issues and on every occasion we found him to be very solution driven, organised and customer focussed. Happy to recommend .

Ok. Here goes. Honest review. End product we very much like. To get here though was a bit of a challenge. The installation and customer service left a lot to be desired. This may have been more of a one off so I would suggest balancing with other reviews. Our project was quite small (external door set and 2 windows). We had the team out to measure twice but despite this the doors turned up the wrong size. These things can happen, what was disappointing was it was left with us (the client) to continually chase up and sort everything out. The installers at last count have made 4-5 visits. When we complained the MD stepped in and sorted everything quickly and efficiently. As before maybe we were just unlucky if not Fabco need to consider some small tweaks to customer service. Would I use again? The finished product is great and well priced vs competitors. For another small project I probably would. For a larger project I would be nervous.

I recently renovated a property installing Fabco windows throughout, plus 3 sets of ceiling to floor windows that have transformed my new extension and made the space spectacular.
I had a slight issue with the external finish of the frames around the windows, but this was down to how my builders had removed the old existing ones. Luckily my architect who had worked with Fabco on previous projects, liaised directly with the MD and between them come up with a solution. I had cover plates fitted and I now have a fabulous set of windows that show off my new home.
So, a big thanks to everyone at Fabco and especially the MD David Cane. I would have no hesitation in recommending.

When there is a huge fire on the industrial estate where the company manufacturing and fitting your doors and panels, that is unfortunate. When it happens three days before they are meant to be fitted that’s unfortunate at best or damn annoying at worst.
Definitely not the fault of Fabco that the power to the site was shut off and with no access due to an edict from the Environmental Agency.
It’s how a company deals with this and how it communicates with the affected customers that defines the company.
Fabco kept us up to date and finally were able to fit the doors and panels. There were some snags with the fitting, but these were dealt with and we now have a fabulous set of doors and panels in place.
So, a big thanks to the fitting teams, the sealant man, James and Paul, everyone back in the office and finally MD David Cane.

We are now on our second project with Fabco. The fact that we are coming back again for a Fabco installation is the highest praise we can give! I have found them to be highly professional and very responsive. When things don't always go to plan - and in construction this happens - they have been quick to respond and propose solutions. Once this second project is done, I look forward to writing another positive review. Keep up the good work Fabco

UPDATED Nov 24 -
David (MD from Fabco) upon hearing of my condensation issues came to look at my doors directly.

After a detailed site visit inspecting and discussing the Fabco door composition and ventilation, we are investigating further how ventilation can be increased in the kitchen area to see if this reduces the condensation problem.

I am very appreciative and impressed that the MD of a business has taken the time to visit a client directly and proactively go out of his way to try to resolve this issue. Many thanks to David and the Fabco team.

Installed in my kitchen in Nov 21 (two sets of patio doors). Huge amount of condensation all over the frames started that winter. Damaged skirting boards from the puddles of water on the floor every night / morning in the cold weather and even ice forming on the inside and a very cold kitchen. Please do your research and read reviews / visit people who have actually bought and lived with these doors and not from architects or interior designers.
Fabco just told me how I should be dealing with condensation when I contacted them for help. I have a dehumidifier on permanently and my house is well ventilated but these doors are not thermally broken and certainly not fit for purpose. A complete waste of money (£18k) and a company not interested in helping you once they’ve received their cash. I would have given zero out of ten if I could. Please do your research!!

spent nearly half a year waiting for delivery. Incredibly poor customer service. Damaged windows on installation and now a huge amount of condensation and moisture build up on all the fabco windows in the house during the colder months. Poor design, poor quality and poor customer service. Do not purchase Fabco Windows.

Fabco Sanctuary steel doors are the best.

The doors are absolutely gorgeous and the quality so impressive, they really make our humble end-terrace home spectacular. The materials, welding, coating, glass and door furniture are so well made. As an Engineer I value the steel construction and Fabco really are experts in fabrication.

What stood out for me however was the communications, patience, expertise and response from the whole team throughout the entire process. From my initial enquiries back in 2021 to the final silicone bead, nothing was too much trouble, even retrofitting a cat flap in one of the panes.

The professionalism shone through.

Highly recommended.