Felgains is a family business who understand individual needs. I had to get a chair for a relative and I live 250 miles away. They were efficient, friendly and amazing! The process of asking if it was... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Paid for a hoist to be fitted at home. Didn't hear from them for a week then received an email saying it would be fitted sometime in the week commencing bla bla bra. Next day got a call informing us... Toon meer
Bedrijf heeft geantwoord
We purchased the manual Raizer Chair as we couldn't justify the cost of the electric product. It's simple to assemble and straight forward to use. My wife and young daughter have already used the ch... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service from start to finish. Andrew measured up quickly for a short notice stairlift requirement and materials were order and it was fitted within the week. Its a very ni... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Here at Felgains, we've been supplying quality care equipment to the community for over 40 years. Offering innovative products and exceptional service, we empower people living with disability to lead easier, richer, and fuller lives. Our expert advice has been a trusted resource since 1977, and is guided by leaders in the field.
Contactgegevens
33 Knightsdale Road, IP1 4JJ, Ipswich, Verenigd Koninkrijk
- 01473 741144
- customerservices@felgains.com
- www.felgains.com
4,3
Uitstekend
159 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service!!
Fantastic service!!, from the very first contact while arranging suitable dates for demo, Felgains staff have been very professional and efficient. Many thanks, Oscar.
21 november 2019
Review zonder uitnodiging
Antwoord van Felgains
Thanks Oscar, that's brilliant to hear!
Excellent customer service and fast…
Excellent customer service and fast delivery.
15 november 2019
Review zonder uitnodiging
Antwoord van Felgains
Thank you very much indeed!
It al worked well
23 oktober 2019
Review zonder uitnodiging
Antwoord van Felgains
Thankyou very much Mr David
Felgains always provide a prompt and…
Felgains always provide a prompt and professional service.
Thanks a lot
Kay James Independent Occupational Therapist
15 oktober 2019
Review zonder uitnodiging
Antwoord van Felgains
We're glad to hear that, Thank you Kay!
Brilliant term
The staff are always so helpful. And they are very knowledgeable on what is available.
14 oktober 2019
Review zonder uitnodiging
Antwoord van Felgains
Thanks, that's good to hear!
Felgains is very professional and…
Felgains is very professional and efficient in their approach to giving the customer satisfaction.
14 oktober 2019
Review zonder uitnodiging
Antwoord van Felgains
Glad to hear that, thank you very much indeed!
Wonderful service
Wonderful service. Knowledgeable about their products and very helpful. Highly recommend!
27 september 2019
Review zonder uitnodiging
Antwoord van Felgains
Lovely to hear thanks!
First class help and advice
Invaluable advice and help given when choosing a wheelchair for my Father.
Excellent customer service - thank you.
24 september 2019
Review zonder uitnodiging
Antwoord van Felgains
Thanks very much indeed!
Raizer lifting chair
Very helpful staff, Item was very easy to order and arrived the next day, couldn’t be better.
24 september 2019
Review zonder uitnodiging
Antwoord van Felgains
That's very good to hear, Thanks Ian!
I have known this Company for years and…
I have known this Company for years and they've always remained reputable and trustworthy - I have never known them to be anything different. Not only would I not look anywhere else, but I have no need to either!
19 september 2019
Review zonder uitnodiging
Antwoord van Felgains
Thank you, that's excellent to hear!
I have work with this company 25 years…
I have work with this company 25 years and always had an excellent service support from them.
3 september 2019
Review zonder uitnodiging
Antwoord van Felgains
Glad to hear, thanks Tony!
Adjustable Bed
Pleasant, informed and personal unhurried advice when considering buying a bespoke adjustable bed. Coffee was also included! Helpful and efficient delivery men, managing in rather a difficult building.
18 augustus 2019
Review zonder uitnodiging
Antwoord van Felgains
Thank you Sylvia!
Recliner purchase
Excellent products. Superb advice and sooner than expected delivery. We will definitely be using Felgains again!
13 augustus 2019
Review zonder uitnodiging
Antwoord van Felgains
Thank you Mr Bough, glad to have exceeded your delivery expectations!
A very special service which is hard to find these days
Felgains were recommended by my OT. It was a wonderful experience going the shop, they couldn't have been more helpful and gave me lots of time and advice (which has all proved accurate). I was able to try the wheelchair outside, and they brought it to my home to make sure it was suitable, before I put in an order. I didn't feel under pressure to buy. They were knowledgeable, honest, caring, interested and it was clear they enjoyed what they were doing. I wouldn't go anywhere else now.
13 augustus 2019
Review zonder uitnodiging
Antwoord van Felgains
That's excellent Mr Betts, thank you for your kind review.
Great communication and customer…
Great communication and customer service.
22 juli 2019
Review zonder uitnodiging
Antwoord van Felgains
Thank you - glad to provide the solution you needed.
Antwoord van Felgains
Excellent, thank you Ian!
Antwoord van Felgains
Thank you Rosy!
Expensive but does the job
10 juli 2019
Review zonder uitnodiging
Antwoord van Felgains
Glad to hear it's working well for you Sarah. Thank you for your review.
very good customer service
very good customer service, Brittany kept in regular contact throughout, very pleased and would recommend, thankyou
28 juni 2019
Review zonder uitnodiging
Antwoord van Felgains
Excellent feedback; thank you!
We were very pleased with the H frame…
We were very pleased with the H frame hoist that Fairgains installed, the two guys who came to put it up were there at the time they said and were very professional in everyway and left the room clean. Thank you Felgains for a brilliant service.
28 juni 2019
Review zonder uitnodiging
Antwoord van Felgains
Thank you Sarah! We're very glad to have provided another excellent installation service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.