I ORDERED ALICE GREEN FLORAL GLASS PENDANT SHADE FROM TESCO ON THE 28 OCTOBER 2026, AND IM STILL WAITING IT SEEMS TO BE STUCK IN GLASGOW IT SET OFF OK THEN NEVER GOT OUT OF GLASGOW I PAID £40.78 T... Toon meer
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Lees wat reviewers zeggen
I received an Nordlux PIR lamp and unfortunately there was a little damage to the light. I called in to report the problem and within a few moments the phone was answered. How refreshing it was to cha... Toon meer
I brought some decking lights a year ago they started misbehaving so I thought I'd email them to get some advise, I lady called Nicole rang me back talked me through a few things but ultimately sent m... Toon meer
Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
First Choice Lighting for Design, Quality and Style.
Contactgegevens
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Verenigd Koninkrijk
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Vraagt klanten om een review
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I asked to return a broken item was…
I asked to return a broken item was told I couldn't after 48 hrs of receiving it. I was decorating and didn't open item until I was ready to use it

Antwoord van First Choice Lighting
Fantastic customer service
Fantastic customer service, knowledgeable and friendly staff that gave me the impression the company wanted and were grateful for my order.
Well done to all, first choice lighting will be my first choice in the future.
3rd time to use this company.
This is the 3rd light that I have bought from this company. Process to order online was easy, price was good and my light arrived well packaged to prevent any breakages. Also was kept up to date with emails letting me know when the light was out for delivery. Would use this company again.
Returning customer
This was my second time buying from first choice lighting, and whilst the main reason for returning was price the service and packing was excellent. Certainly they are a recommended lighting supplier with a great choice!
Quick delivery and in perfect condition excellent
Quick delivery and in perfect condition
Excellent bedside lights
I love my new bedside lights. They are exactly what I wanted. They were also very well packed and arrived swiftly. Hence the five star review. Many thanks.
Great quality lights. Good customer Service.
Great quality lights, at a decent price. Recently returned some items with no problem & full refund issued.
Customer service at the highest level.Phone answered quickly by a helpful and…
Phone answered quickly by a helpful and knowledgeable person. I was provided with both telephone advice as well as emailed specifications and instructions. Delivery was fast and efficient.
This was customer service at the highest level.
Excellent
Good quality products and excellent service with fast dispatch and delivery.
Beautiful light
Beautiful light, best price that I found and considerably cheaper than other companies. Fast delivery. Would definitely buy from in the future. Delivery guy was very friendly and helpful too!
Very elegant lamp
Very pleased with my lamp and would of given 5 stars but there is a connection problem in the middle section when moved.
Good service would recommend
Good communication from order to…
Good communication from order to delivery. Product exactly as described. Very happy with service and product
Nothing to complain about
Cafe Globe Ceiling Light
Easy to order and quick delivery. I bought a large cafe glass globe ceiling light which looks great (albeit a bit bigger than expected (my fault))
Absolutely the best customer service!
Absolutely the best customer service I have experienced in a very long time! I ordered some light shades which the courier failed to deliver the items 3 times, so I contacted First Choice Lighting - a very appropriate name by the way! The company not only sent me replacements straight away - not just once but 3 times - absolutely fantastic service and also an excellent product, thanks very much and I'll certainly be back when I need any more lighting.
The service was excellent but the carrier hopeless!
The service was excellent and efficient. The touch lamps are delightful on our bedside cupboards.
We're very pleased with them.
They were despatched the day after we placed our order.
We would have happily awarded 5 stars, except that your chosen carrier, DPD, failed completely to deliver the lamps to our door. He even had the audacity to say they had been delivered to me!
I had to drive around the neighbourhood searching for my box, eventually found a mile from our house!
Please don't use DPD if I order anything else from you.
Laura - Excellent customer service
Laura. Laura made it great!
My lampshade went Awol with Evri saying it had been delivered - it hadn't ! it eventually turned up damaged!
All the above is the couriers fault but Laura went the extra mile and sorted out a replacement which arrived today (11.12.25) in perfect condition.
Well done!
Wrong lamps sent
Bought lamps, very quick delivery but lamps were the wrong ones. Emailed to complain told to return lamps (at no cost to me) which I did for a full refund which I did. So far no refund been told refund has been processed but I've not received anything will leave it a few days and contact again but not hopeful.
Edit later
I've now received my refund thank you very much.

Antwoord van First Choice Lighting
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