I ORDERED ALICE GREEN FLORAL GLASS PENDANT SHADE FROM TESCO ON THE 28 OCTOBER 2026, AND IM STILL WAITING IT SEEMS TO BE STUCK IN GLASGOW IT SET OFF OK THEN NEVER GOT OUT OF GLASGOW I PAID £40.78 T... Toon meer
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Lees wat reviewers zeggen
I received an Nordlux PIR lamp and unfortunately there was a little damage to the light. I called in to report the problem and within a few moments the phone was answered. How refreshing it was to cha... Toon meer
I brought some decking lights a year ago they started misbehaving so I thought I'd email them to get some advise, I lady called Nicole rang me back talked me through a few things but ultimately sent m... Toon meer
Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
First Choice Lighting for Design, Quality and Style.
Contactgegevens
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Verenigd Koninkrijk
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
4,8
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent light and fast delivery
3 november 2025
Product as specified
Product as specified, arrived on time , driver helpful, packaging could have been a bit better but no damage.
19 november 2025
Amazing ceiling light
I can’t get over how good this ceiling light looks and I can’t wait to get it on the ceiling, it’s well made , looks really expensive, the description was spot on, delivery was fast and the product was well packaged as I had concerns about it coming through the post as it has glass panels but I needn’t have worried. I will definitely use First Choice Lighting again and wouldn’t hesitate to recommend this company.
19 november 2025
This light has been awful
This light has been awful. It only worked on the first day, and now after four days it no longer turns on at all. It won’t light up no matter what we do. Please advise or replace it.
14 november 2025
Antwoord van First Choice Lighting
Hi Gabriela,
Thanks for taking the time to leave a review and sorry to hear you are not happy with your item.
I have checked our records and cannot see any correspondence from you. We would always ask that any product issues are reported to us via email so that we can escalate and resolve.
I note the fitting in question is solar so it may just be that there is not enough day light at this time of year for the fitting operate effectively. This can also be impacted by the direction of the house in relation to the sun.
Kind regards,
Simon
Good service
17 november 2025
This would have been a 5 star rating …
This would have been a 5 star rating except for the delivery by Evri, I had to email the Customer Service Team to chase the delivery.
Other than that, the lampshades arrived un damaged, and I am happy with them, very good for the price paid.
17 november 2025
Excellent lamp, easy to install.
I ordered a touch lamp for my bedside, to replace one I had bought from another supplier, which turned out to be a disaster. First Choice Lighting should have been my first choice! A phone call confirmed that the lamp was not "self-assembly" as the previous one had been (which I totally failed to assemble and had to return), and also confirmed the correct LED bulb I would need; so I ordered a lamp and three bulbs. After a week I had not received them, and was unhappy. But another phone call quickly revealed there had been a problem at the warehouse, and the very helpful lady on the phone promised the lamp would be delivered the next day. This promise was kept, and I am delighted with my new lamp. It is very easy to assemble (only the shade and bulb had to be screwed on the chrome lamp) and I am delighted with it.
The moral is that from now, First Choice Lighting will always be my first choice.
14 november 2025
Review zonder uitnodiging
Extremely helpful
Extremely helpful. Our online query was answered almost immediately.
Our light was delivered really well packed and we are really pleased with it.
Definitely recommend this company.
6 november 2025
Poor better after advice
This uplighter is absolutely useless,hardly any light reaching less than 6 inches,no use at all.
Actually reply correct,I presumed maximum bulb had been supplied when stronger bulb used much improved,
5 november 2025
Antwoord van First Choice Lighting
Hi Anne,
Thanks for taking the time to leave a review.
The issue you are describing sounds like possibly a bulb issue rather than a fitting. Often it is the bulb that dictates the brightness.
We do ask that any product concerns or issues are raised with us via our customer service email so that we can resolve.
Our team do an excellent job and are always happy to assist as our reviews are testament to.
Kind regards,
Simon
Good communication throughout
Good communication throughout, delivered on time and great quality product.
5 november 2025
Order did not arrive and was promised a…
Order did not arrive and was promised a replacement but then was contacted to let me know that they would making a refund.
Can't imagine worse service
29 oktober 2025
Antwoord van First Choice Lighting
Hi Colum
Thanks for taking the time to leave a review and sorry for the experience you have had.
As discussed on the phone the courier let us down by delivering the original parcel to the wrong address and were unable to retrieve it.
Unfortunately, we were then out of stock and unable to send a replacement.
Please accept our apologies for the inconvenience.
Kind regards,
Simon
Good service and value
Very pleased with both the service from this company and the light I bought. It is exactly as described and very good value compared to others.
5 november 2025
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