First Tech - Premier Rewards Banking Reviews 

I have had nothing but excellent experience working with Ranu Lamba. She is extremely experienced, very quick on response and friendly. She takes care of all banking needs and gives suggestions too.

Staff was efficient and friendly. They got us moved into a better account quickly and without fuss.

Good, friendly, professional, and responsive staff.

Masha Alarcon is the best ! she is extremely quick when handling any request or issue I'm dealing with. She is just one phone call away and I know I can count on her to help me out with any of my accounts. I recommend her to anyone

Want to give a BIG shout out to Emilee Gutierrez for her great support where she went over and above to support me to not only guide me but also rally internally with bank experts on an important investment where I was losing my hard earned money due few changes that I had missed to mark as part of my international transition

Hashim Hunaidi explained all options and gave us an excellent Service

Christopher J Ray answered all of our questions and was very helpful

Senior Premier Financial Services Representative Samantha Martin and her First Tech team provided me with outstanding member service during my recent CD renewal. She provided me with timely reminders of the maturity and promptly responded to my questions leading to truly an effortless member experience. Samantha’s and team’s efforts demonstrated that First Tech values my membership.

I called Hong Vo, San Jose, CA branch employee, on
July 24, 2026. I had a need to transfer funds to my
checking account at a different banking facility. As I am elderly, and drive very little, Hong Vo suggested a wire transfer. He walked me through the process until it was completed, which took a long time, as I am not good at the computer. I really appreciated his patience and knowledge, and feel he is a very good example of First Tech's staff. Five stars to Hong!

Chris has always been able to solve problems that others have not been able to. I trust his judgment and patience

Zak was very helpful with why I called and he helped me way more than I expected. Thank you

Hashim has been very helpful in answering all my questions and promptly following up on them. He goes above and beyond in providing help when I need it. I also really appreciate that he is proactive in reaching out to me with better savings options. Working with him is a real pleasure!

When I first called First Tech to see if they could help with my needs I spoke to a customer service rep who said I would benefit from speaking with Emilee Gutierrez. I didn't expect to hear from her for several days, but she called my back the SAME DAY!! Who does that anymore?? She is open and helpful, never in a hurry, and somehow always available when I call with a question. This is unheard of in any customer service industry today!! My brother who banks with you said I should get a premier rep at the branch so I can talk to someone in person, but I am so happy with Emilee and so far she has met and exceeded my expectations, so why would I want anyone else??!! Thank you so much Emilee for all your help. My last year has been terrible and you have been a super bright star in this very weary persons life. Daniel and I are so glad we got matched up with you!

Emilee Gutierrez is my personal banker and she is wonderful . I can’t say enough good things she us so helpful with any of my questions .

We are so happy that Christopher Ray is there to help us. As the saying goes "I have your back". That is how we feel about Christopher. He is very quick to respond back. He has the answers for us. And always our best interest in mind. It is so reassuring to have Christopher there to count on him.

Emilee Gutierrez has been fantastic explaining the different options and benefits I was missing out on. She did this proactively, and made it very easy for me to participate.

Emilee is phenomenal! she helps us every time we need, she's super helpful, super quick and always proactive with great advice.
Thanks Emilee!

Working with Amber has been great. She is quite proactive and repsonsive to any transaction I need to do with First Technology.

Emilee Gutierrez has been my First Tech Premier Program agent for many years. She has never let me down. I have complete trust in her ability to serve my best interests. Her level of service is extraordinary. I have been less than pleased with service at my local First Tech office in the past. Emilee’s level of service is so much higher and if she leaves as my premier agent, I may explore other options for my financial needs.

Upgrading to Premier Rewards Banking has made keeping on top of my many accounts much easier. Amber Fish has made it possible to ladder multiple share certificates and obtain the best interest rates. She also coordinates meetings for me with the regulatory (IRA) side of First Tech. This is very nice to have a single point of contact. Please keep this wonderful service.