First Tech - Roseville Community Reviews 

77
•
TrustScore 4.5 uit 5

4,7

1210 Roseville Parkway, 95678 Roseville, CA, US

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Matthew Lockett of FirstTech answered my CSR call on a 08/13/26 call, and helped me avoid a fraud situation today. A friend’s facebook account was hacked with items for sale at decent prices. Whe... Toon meer

Beoordeeld met 5 van de 5 sterren

Jessica Hite, at the Roseville, CA location, is incredibly professional, knowledgable, patient, and kind. Our family is going through some very difficult things and Jessica has been right there wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called to inquire about the limit on my LOC. Teshia Nelson answered my question, asked a few questions, and explained that I had other/better options. She could have just answered my question and le... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful on the phone and let me know of a couple options I will have once the settlement is paid out.


Bedrijfsgegevens

  1. Kredietvereniging
  2. ook in
  3. Autofinanciering en -lening bedrijf
  4. Financiële instelling
  5. Financiële planner
  6. Gemeenschapsbank
  7. Hypotheek

Over First Tech - Roseville Community

Geschreven door het bedrijf

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
banner

Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Make an appointment
About us
Community commitment
Contact
banner


Contactgegevens

  • 1210 Roseville Parkway, 95678, Roseville, CA, Verenigde Staten

  • +1 855-855-8805

4,7

Uitstekend

TrustScore 4.5 uit 5

77 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(77)

4.432 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Transfer issues and pin issues

I spoke with your agent Bryan at the 1st Tech Branch in Roseville, CA. I had several issues that I needed help with and he was great! He was very patient as he walked me through all the steps to get resolution. I kept apologizing for taking so long but he was very kind and told me it was his pleasure to help me. It probably took at least 25 minutes as we tried several times until I finally got it! He was very sweet and so kind. He's one of the reasons I keep my account there. Please give him a raise! He deserves it!

7 november 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Devon Harris was extremely engaging and…

Devon Harris was extremely engaging and handled my request efficiently

15 oktober 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Banking with Devin

Devin was very courteous, knowledable and helpful. He is a shining example of why I bank with First Tech. Thanks Devin!

15 oktober 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Love banking with First Tech!

Jessica Hite is always a great help. Friendly and professional, we love banking with First Tech!

3 oktober 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Jessica Hite is Number 1 in Financial Solutions

Jessica Hite continues to assist me in every need or question I have. She is highly dependable. Jessica has gone above and beyond to help me. She has consistently assisted me over the past year. I highly recommend Jessica for any services needed at First Tech, Roseville, CA

1 oktober 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

The awesome Jessica Hite!

Jessica Hite was our bank representative… she was not only smart, informative, but quick! I hope she is continues working for this bank, because she is a gem!

30 september 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Jessica Hite was the best customer…

Jessica Hite was the best customer service rep and so fast and amazing! I highly recommend the Roseville Branch and LOVE Jessica! She helped me open my accounts and is always smiling!

25 september 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

I came in today for general account…

I came in today for general account support and I received top tier service from Devin in the Roseville branch. Devin connected with me on the human level and was intentional getting to know me more to help discover my banking needs.

Thank you!

16 september 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Mike Vaughan at the Fist Tech Roseville…

Mike Vaughan at the Fist Tech Roseville Ca experience center was amazing, very efficient and courteous.

13 september 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Eric Pseat is our great premier Financial…

Eric Pseat is our Premier Financial Representative. Eric is simply a phone call or email away. Eric is always pleasant and efficient. We are lucky to have Eric's help!

3 september 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Opening checking account

Krishna Rajagopal, Thank you for your patience and extremely help while opening an account in First tech.

16 juli 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

The chat help was spectacular

The chat help was spectacular. Madison was great — clear spoken and thorough.

19 augustus 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Mike VaughenI love Mike

Mike VaughenI love Mike, he is helpfully, and kind. I can come to him for any question and he is always willing to help me .

16 augustus 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Great personal service

My wife and I needed help in setting up an account for our Trust. Mike V and Jessica H. were great. They remembered working with us previously, and asked questions that helped guide us through the process. Thanks for your great team.

15 augustus 2025
Review zonder uitnodiging
Logo First Tech - Roseville Community

Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Go see Devin!

Devin was extremely helpful with my withdrawal. I was greeted with an amazing smile, and friendly attitude. I love having Mr. Harris as my personal banker!

- Colin

9 augustus 2025
Review zonder uitnodiging
Logo First Tech - Roseville Community

Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Excellent service!

Devin was very helpful in explaining all of our options and helped guide us with all of our financial needs. Excellent service!

9 augustus 2025
Review zonder uitnodiging
Logo First Tech - Roseville Community

Antwoord van First Tech - Roseville Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

First Tech is the best

Have been working with Devin to help me navigate managing accounts as we are set up. Level of professionalism balances by small town friendliness Highly recommended.

8 augustus 2025
Review zonder uitnodiging
Logo First Tech - Roseville Community

Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Devin was a amazing guy to work with 5…

Devin was a amazing guy to work with 5 stars

8 augustus 2025
Review zonder uitnodiging
Logo First Tech - Roseville Community

Antwoord van First Tech - Roseville Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Nelson was very patient and…

Nelson was very patient and professional and walked me thru the steps I needed to take to complete my transaction.

29 juli 2025
Review zonder uitnodiging
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Antwoord van First Tech - Roseville Community

Thanks for being a part of the First Tech community, Doreen!

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