FitKit UK Reviews 

Very helpful.even send you pics of kit your buying before hand as been burnt before when it’s turned up and been damaged and to much to return due to the weight.will definitely use again.Lloyds gym exeter

Excellent value for money , spinning bike delivered on time by friendly courier.
The website of Fitkit is clear and correct . The item purchased is as described and works well.

I don't normally write reviews however I discovered quite a few negative reviews after ordering a spin bike which gave me doubts. Fitkit were advertising extended delivery times on the item, up to 10 working days, I was very impressed when I received an email less than a week after ordering saying it had been dispatched.
My only grievance was the courier did not contact me to arrange a suitable delivery slot/date as Fitkit stated. The drive rang to say he was outside my house but waited 10 minutes for me to get home from work to accept the delivery and was apologetic on the couriers behalf. He even waited whilst I cleared a space in my garage so the pallet could be wheeled straight in and I could return to work. I would add this is a common issue with pallet couriers.

The matrix spin bike was delivered as advertised, it had clearly been inspected and all moving parts adjusted/lubricated accordingly. The bike did show signs of wear and tear along with an area of rust however this is as described on the website.

FIT KIT UK....
SPORTS AND FITNESS EQUIPMENT.

MANAGER SHAF .....TOP GUY,
nice people to do business with.

Thank you Ben and the installation team @FitKit (James and Jordan) for your very prompt and professional service. Right from guidance on choosing the right treadmill, to order placement and delivery, the entire process went very smooth. The delivery team had a very proficient approach to the installation. They were quick to assemble and took time to explain the workings of the product. The treadmill, albeit a used one, is in good working condition. Happy to recommend FitKit.

Terrible customer service told many different things when I called , then they drop an expensive piece of kit kerbside only after being told I am on my own can't lift it there is stairs to front door and to top it off this was told to the delivery company as well so it's sat outside with no way of getting it in, front door delivery would of been nice but hey won't use this company again am fuming

Excellent service from FitKit UK. Very helpful team, fast delivery and great customer service. I would definitely buy from them again and would recommend them to anyone.

FitKitUK couldn't provide a better service. I made an order at about lunchtime and they delivered to my door before the next morning. All the staff are always really friendly and in my experience if FitBitUK have stock of what I require I would always order from them first.

First class from start to finish. Called to confirm available if the preview shift spinning bike. Ordered on line and delivered within 4 working days.

Ex demo spin bike in great condition, quick delivery

We are not “review-writing people” but on this occasion felt we had to write one. After some great advice from two different people at Fit-Kit, we opted for a reconditioned Precor RBK835 recumbent bike for £649, about 6 years old and remember this was around £4k when new. Courier delivery was easier than we expected, and friendly driver took the pallet away there and then. Once we got it inside we were so impressed, far less wear and tear compared with the web pics, you would expect it the other way around!! The bike itself is perfect for our needs and one we used regularly in a gym, but no need to pay £35 a month now! The whole experience was great - everyone wants value for money when purchasing any product, this represents fantastic value for money and we would recommend to anyone. Don’t go to a high street retailer and buy plastic rubbish when you can get commercial quality for less money!

Received a Life Fitness IC8 from FitKit UK yesterday. Very happy with the whole experience. Ben was very helpful and answered all my queries before purchase. I chose the Interest free credit option to pay the balance over one year which was easy to do. From ordering to bike to receiving it took about a week (with free delivery).

Excellent service, great treadmill and promptly fixed an initial issue with minimum fuss.

Life Fitness ICG IC7 Indoor Group Cyle Studio Bike: Ordered on Wednesday, delivery confirmation by Friday, delivered on Monday at midday, and was ready to use at 12:30. The installation team were professional, explained the IC7’s features and took all packaging away with them. Highly recommend!

Given the difficult times we are currently experiencing mine was a positive purchasing experience. There was lots of clear communication about potential delivery problems (gym stuff was flying off everyone's shelves) but the worst case scenario did not evolve and our Step was soon with us and put to good use. Great communication and service under pressure. Thanks, we'll definitely use FitKit UK in future.

Excellent communication. Great cross trainer. Super friendly men who came to install. Was worried about the cross trainer fitting through doors but installers did everything they could to help including removing and putting back a door! Excellent kit installed just where we wanted it. Thank you!

The engineer is professional level I will give 5 star , but the product is not as described 3-5 years actually Id show the matrix ex5 is more than 7 years and with heart rate grips cracked , no usb charge, without rubber removable pedal parts, but it is in working condition. That is I give 4 stars overall, and recommended

Like many others I was keen to purchase a spin bike during lockdown. I knew which make and model I wanted and if possible I wanted to purchase from a company known to me (as it was not an insignificant amount to spend). Unfortunately due to lack of availability that wasn't possible. In the end I took a chance with FitKit UK and I have to say I was really pleased with the service I received. I ordered a Life Fitness IC6 bike and MyRide console on 23 May, with 5% discount and free installation. I was cautioned there may be a delay due to high demand and was surprised and delighted to take delivery on 1 June. I received a phone call advising when it would be delivered and an update on the day when they were en route. Upon delivery it was taken fully assembled to the room of my choice (upstairs - sorry!). A quick check that it was all working and that was it - no fuss, just very helpful and professional. The bike and console have been used regularly ever since. I wouldn't hesitate to recommend FitKit UK or use them in the future.

From start to finish the level of service was absolutely brilliant.
The bike fantastic
I would highly recommend this company .