Fitness Superstore Reviews 

Team was very prompt and extremely helpful. Highly recommend.

Staff were exceptional and made sure everything went smoothly.
Delivery was fairly quick and the gentlemen who were responsible for setting it up were very polite.

Awesome equipment and great service. Definitely helped make the whole COVID-19 experience more endurable having exercise equipment at home.

Very helpful and very communicative on delivery. Equipment looks great.

The staff worked extra hard to get everything handled even when there were small things that came up. It was a pleasure working with them and the installers were first class and went the extra mile to get it right.

Hello Josue, Kyrin, and the entire Fitness Superstore team,

I want you all to know that I really appreciate your time, understanding, and customer support in resolving my issues and concerns. I received the heartrate strap today and at this time, all systems are a go with my order and equipment!

Thank you all for the kindness shown with fulfilling my order from start to delivery and resolving my issues and concerns.

George

Everything went very smooth and the staff is VERY responsive to any medium of contact. I was able to get clear explanations and additional changes to my order in a matter of minutes. Customer service here is an all time high! Everything was professional and I will be ordering some more stuff from this company. 5 STARS HANDS DOWN

Transaction was very simple, and the customer service was very easy to work with when I had questions. They were quick to respond to my emails and phone calls as well.

THE EQUIPMENT WAS DELIVERED BY MISTAKE TO A WRONG DELIVERY COMP. WHO DOES NOT DELIVER TO MY AREA. AFTER ADVISING FITNESS SUPERSTORE OF THE ERROR, THEY CORRECTED THE ERROR,AND GOT MY EQUIPMENT DELIVERED SUPER QUICK.THEY GOT ANOTHER COMP. TO PICK IT UP AND GET IT TO ME IN JUST A FEW DAYS.... I AM TRULY IMPRESSED ON HOW FAST THEY TOOK CARE OFEVERYTHING. THANKS VERY MUCH, I WOULD RECOMMEND THEM TO ANYONE.... TERRY G.

I ordered a Bodysolid Gym and it was delivered and installed perfectly during the difficult conditions of the pandemic. I love my new gym equipment!

Fitness Superstore did a great job!

Quality Products & Seamless Ordering Experience:
Ordered change plates from Fitness Superstore after finding them online. My husband and I are starting an outdoor micro-gym in our backyard and it's been difficult to find gym equipment at reasonable prices during quarantine. With other vendors, we waited for 6+ months to pick up equipment or did not have the option to browse available items via a website.

While our order was small and straightforward, I was really impressed by how prompt and proactive the customer service was - you arrange a pick-up time window and call when you're on site. Very easy process and picked up the plates from their warehouse within a few days of placing the order. Will definitely return for future equipment needs!

Fitness Superstore, Inc went above and beyond to deliver wonderful customer service. There were some issues with the equipment (manufacturers issue) and the Fitness Superstore, Inc team went out of their way to help find the missing piece and even had their warehouse manager come out to deliver. I cannot say enough great things about this wonderful company.

Thank you to their team (Nolissa, the delivery team, and the warehouse manager) for their dedication to exceptional customer service. It was much appreciated.

Our Precor recumbent bike was delivered in perfect condition. The delivery people were very conscientious and did a great job. They had to carry the machine up 17 stairs, not an easy task. Thank you

Excellent customer service

Fitness Superstore is the place to go for your home gym. They are fast and reliable with great customer service. I had to return a dumbbell rack and my return was processed right away.

The website have what I was looking for and the pickup process was quick and easy!

I had a great experience recently with Fitness Superstore on multiple occasions. They were extremely responsive to an order I placed for a big piece of equipment and kept me informed the days leading up to delivery. The delivery and assembly team were very nice and professional. On a subsequent order I only paid for curbside delivery and they assembled the item and took all the packaging. I could not be more happy with them!

Great Service from start to finish. Frank, at the Brookfield CT. Store, is terrific. He was very helpful in making sure i got the right exercise bike and he is only a phone call away if I have any questions.

Just received a refurb'd Octane XT-One. We had some back and forth status emails as FS worked through parts shortages arising from Nautilus selling the Octane business to TRUE last year, but FS bent over backwards to get this unit delivered in flawless condition. First elliptical workout since COVID closed the gyms a year ago—my thighs are screaming, but I couldn't be happier.