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FleetMilne Reviews 

142
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I had been lucky enough to find FleetMilne. I'm extremely impressed with the flat service offered. Quick and efficient they're very prompt and professional. The team has been kind and great at com... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stacey Rowe was a great property manager during my tenancy in Caspar House. She always responded promptly and resolved any issues I was having!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

it was good dealing with Fleetmilne colleagues through from initial house viewing to sales progression and final property handover. Appreciated their patience, flexibility and responsiveness. Unlike... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We engaged the services if Fleetmilne, because of their reputation, and very happy we did. Alex who is very friendly and professional market our property beautifully including an early "coming soon" r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

FleetMilne is an award-winning estate and letting agent, specialising in sales, lettings, property management and property investment across Birmingham city centre. Since 2004 we’ve built a team of residential property experts from our head office in Colmore Row. Today, we’re leaders in what we do. We have a portfolio of over 2,000 fully-managed and build-to-rent properties, making us the go-to name for all things Birmingham property. Whether you’re looking for your next investment opportunity or to switch your property management, our extensive knowledge of our city’s dynamic property market and vibrant neighbourhoods ensures you will get the best possible advice and support in the UK’s second city.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

142 reviews

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4,8

Alle reviews

(142)

41 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

After the landlord's acceptance of my application

After the landlord's acceptance of my application, it comes to the stages of Paying Holding Deposit, Referencing, etc. FleetMilne works with Settio, and I could fill in data, and submit documents on the net platform. The step by step instructions are clear. But there are still occations that I'm not certain about the requirements. I guess that the practice and procedure here are very different from that of my hometown.
Luckily, Corey and his team of FleetMilne, work coherently with Matt from Settio, and Nikita. They provide me with support and explanation. I don't feel alone.
Really, really thanks to them.

1 november 2023
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Antwoord van FleetMilne

Hi Frankso, thank you for taking the time to review your experience with us! Your feedback is important to us and we will pass your kind words onto the team :-)

Beoordeeld met 5 van de 5 sterren

Yousaf gave great service

Rented an apartment through Yousaf Muhammad. He gave a great level of service through the process and on a couple of occasions went above and beyond to help make it all happen at speed. Happy to recommend.

4 oktober 2023
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Antwoord van FleetMilne

Thank you for taking the time to leave us a review, David! We'll pass your kind words on to Yousaf and we hope you're happy in your new home :-)

Beoordeeld met 5 van de 5 sterren

Good Letting Agency Experience

I have previously used FleetMile for finding a rental property two separate times, and in both cases my experience was superb. Their professionalism and was evident throughout the process. The team I interacted with were attentive and always responded quickly to any problems I had. The communication and commitment to customer satisfaction made the entire process easy, and unlike a lot of other letting agencies they don't hit you with ridiculous deposit claims at the end of the tenancy. I highly recommend FleetMilne for their exemplary service.

27 september 2023
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Antwoord van FleetMilne

Hi Adam, what a lovely review, thank you so much for taking the time to share your experience! We will pass your comments on to the team :-)

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service so…

Absolutely fantastic service so profesional, efficient and professional. Ariane and Jodi have been fantastic. Nothing was too much for Fleetmilne I have had issues with other companies due to their poor administrative and social skills however Fleetmilne blew me away. All academic or professionals should use this service as it is the best!

25 juli 2023
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Antwoord van FleetMilne

Hi Kali, thank you so much for your lovely review and kind words! We will be sure to pass them onto Ariane and Jodi. We hope you're happy in your new Birmingham pad :-)

Beoordeeld met 5 van de 5 sterren

Fleetmilne are a great and professional letting agency

The property manager is a great person, she helped me throughout the entire process of the check out.

I am amazed of how professional this letting agency.

17 juli 2023
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Antwoord van FleetMilne

Hi Mohammed, thank you so much for your lovely review and kind words - we will be sure to pass this onto Stacey :-)

Beoordeeld met 1 van de 5 sterren

Stay away please!

All this company want is your money without a care for anything else.

As previous posts have mentioned they will try anything to hold on and keep your deposit. I had multiple issues when I rented through them. The only lift in are building was broke for months on end. Anyone living above floor 1 struggled each day to climb the stairs on the other floors. Mothers with thier children, Tennants with heavy weekly food shopping all struggling to get up these flights of stairs for months.

Each time they were contacted the responce was a vauge "Engineer has been called". Nothing else.

If you have any issues or concerns forget it. The only time and I mean ONLY time you will get good service and great welcome and the whole front customer service is the beginning. After that you can say goodbye.

There is no aftercare with this company what so ever.
Always on the landlords side regardless of what your needs or interest is. There is so so many things more I'd love to share on my experience but I dont have the actual energy. I do say this though PLEASE think.. before you sign on that dotted line remember these key things.

* No aftercare at all.
* Only want your money.
* They will do everything within there power to make sure you never see your deposit again.

Dont be that person that reads this review and still goes ahead with them and then goes, "You know what, I should of taken that advice".

1 maart 2023
Review zonder uitnodiging
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Antwoord van FleetMilne


Hi Corey, We take all complaints seriously at FleetMilne, and we would be very happy to discuss your comments further if you contact us directly. In this instance, the lift issue was not something that FleetMilne had any control over as communal areas are dealt with solely by the building managers.

Beoordeeld met 5 van de 5 sterren

It was great service and support…

It was great service and support before, during, and after the viewing. Excellent communication and very supportive.

20 mei 2023
Review zonder uitnodiging
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Antwoord van FleetMilne

Hi Serdal, thank you for taking the time to leave us a review! We're so happy you're pleased with our service and hope you enjoy your new home in Birmingham :-)

Beoordeeld met 4 van de 5 sterren

Friendly and knowledgeable

Arriana was really friendly and knowledgable. We had all our queries answered and even incorporated a second viewing on another property to meet with our requirements and needs ...

14 mei 2023
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Antwoord van FleetMilne

Hi Adi, thank you so much for taking the time to leave us a review! We hope you're happy in your new home :-)

Beoordeeld met 3 van de 5 sterren

Great sales team but tenant experience less than great

I had great experience with the sales team but once I became a tenant the experience was not that great. It moved from a personal ‘adult’ to ‘adult’ communication to a transactional ‘we or ‘the landlord’ is telling you’ one sided communication. This was very disappointing to see and experience. Here’s an example, when I gave my notice to leave, I got emails and texts to let me know a viewing was taking place in my flat. It was not a question to enquire if the time was suitable for me as the actual tenant but just a confirmation of what will take place. I had rented from private landlords before where you deal with them directly and it has never been this ‘one sided’ of an approach as I experienced with Fleetmilne.

20 april 2023
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Antwoord van FleetMilne

Hi Kristina, thank you for taking the time to leave a review however we're disappointed to hear you are not completely satisfied with our service. We strive to be fair, efficient and informative with communication, which also means we have to deliver specific information via our property software. If a viewing time or date is unsuitable for you, by all means get in touch and we can find a mutually convenient time. We also aim to re-let your property quickly so to minimise your disturbance.

Beoordeeld met 5 van de 5 sterren

Ariane is patient and friendly

Ariane is patient and friendly, and very efficient in responding with request, I had a very smooth renting journey, thank you very much, Ariane~

12 april 2023
Review zonder uitnodiging
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Antwoord van FleetMilne

Thank you so much for taking time to leave a review and your lovely words! We hope you enjoy your new home :-)

Beoordeeld met 5 van de 5 sterren

I was welcomed by someone soft nice and…

I was welcomed by someone soft nice and friendly from your estate agents. The company has nice affordable properties in unbelievable locations. We went through the options and possible adjustments or cost compromises which was a revelation to me. It's just Fantastic and make my day, cancelled my doubts nightmares and fears.

20 maart 2023
Review zonder uitnodiging
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Antwoord van FleetMilne

Hi Tafadzwa, thank you so much for your review and lovely words! We hope that we can find your perfect home in Birmingham :-)

Beoordeeld met 5 van de 5 sterren

Amazing Service

We just moved into new apartment and Yousaf at FleetMilne made it happen. They are professional and it was absolutely wonderful to work with Fleetmilne specially Yousaf and Jodi made it very easy for us from viewing to all the documentation process. The process was quick and understandable. We had an excellent experience and would highly recommend. Thank you to the team!

9 maart 2023
Review zonder uitnodiging
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Antwoord van FleetMilne

Hi Usama, your lovely review has made our day, thank you so much! We hope you're settling into your new home well and enjoying our marvellous city.

Beoordeeld met 5 van de 5 sterren

Shout out to Yousaf!

I don’t usually take time out to write reviews, but Yousaf was a great letting agent and was extremely helpful and patient throughout the process of us securing our desired property. He had a great balance between being professional and also having a great personality.

The overall experience was fast, communication with the agent was good and Fleetmilne overall have high quality properties on offer and won’t just try to sell you anything.

Would definitely recommend!

23 februari 2023
Review zonder uitnodiging
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Antwoord van FleetMilne

Hi Rochelle, thank you so much for your review and kind words! We're so happy that you're pleased with our service and hope you're happy in your new home.

Beoordeeld met 5 van de 5 sterren

I have used this company before

I have used this company before
They are proactive and very efficient

13 februari 2023
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Antwoord van FleetMilne

Hi Peter! Thank you so much for taking the time to leave us a review, we're so pleased that you're happy with our service and we hope you enjoy your new home :-)

Beoordeeld met 5 van de 5 sterren

Superstar service

Clear communication, great service and overall a pleasant journey. Specific shout out to Ariane Barrett for providing great support regarding viewing and the overall application relating to rental of a property. Frequent follow up calls and emails were sent in a prompt manner which ensured that there were no delays regarding paperwork and what was required for the property.
Always on time and clear communication threads made this journey much more pleasant.
Overall it was a great and pleasant experience in securing a property, the best I had so far :-)

30 januari 2023
Review zonder uitnodiging
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Antwoord van FleetMilne

Hi Kubendran, thank you so much for your lovely review and kind words! We're so happy you're pleased with our service and we wish you the very best in your new home.

Beoordeeld met 5 van de 5 sterren

Very happy with the service offered!

Very happy with the service offered!
Specially from my Property Manager, Stacey Rowe, as she went out of her way to help through some issues I had on my flat.

23 januari 2023
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Antwoord van FleetMilne

Hi Hadassa, thank you so much for your lovely review! We will be sure to pass your kind words onto Stacey :-)

Beoordeeld met 5 van de 5 sterren

Great experience working with the team

Great experience working with the team. Aribah, MJ and Corey were excellent and supportive with my move in process.

19 december 2022
Review zonder uitnodiging
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Antwoord van FleetMilne

Hi David, thank you so much for taking the time to leave us a review! We hope you're happy in your new home :-)

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