Flick Reviews 

Tracey Henderson has been such a gem always smiling and very polite … we need more of these people in the world..
Thank you
Diana at Lifestiles Glen Iris

Tracy Henderson is lovely.
Always remembers your name and says HI.

Tracey Henderson is our technician and she is the best. Extremely professional, reliable, gets the bins changes with no disruption to the programs we are running in the building. She is so friendly, and always has great energy.

Paul S. Is friendly, punctuation and knowledgeable. He did the job excellently.

Santosh is professional and explained everything clear.

Chandra is really professional and has done the job properly.

Company is great. Tracy Henderson has been amazing. Never forgets birthdays. We love her here in Melinga

Great service, friendly staff

I know Tracy Henderson for last 7 years from Salisbury House OCconnection. Tracy always come on time, greet all the staff and residents with the bright smile, always happy and cheerful.
During the COVID time she was very helpful.
Tracy is very enthusiastic and extremely helpful and friendly.

Santosh is very descriptive and did well doing the inspection and applying the spray.

Tracy is a delight and a joy to work with, she remembers all our names and we look forward to her visit each time! She’s marvellous!

Paul S was very professional and helpful. Job well done!
Rozlynn Gisborne

Mark was very professional in his work when he visited our place for the inspection. He was very thorough and went through all the problematic areas and provided very good feedback. Very accomodating of the work happening at home as well

Spiders and pests were back in just over 3 month & 2 weeks. Contacted Flick and they advised us that the 'warranty' was only for 3 months so a reapplication would be at the full cost. I won't be using their service again and wouldn't recommend them.

We had Brady from flick pest control was an awesome bloke friendly and Explained everything and was so great as we just had moved in.

Would recommend them.

3 months and 2 weeks after internal and external spraying, I had to kill 5
large cockroaches in the space of 2 weeks in the kitchen, and numerous outside. Never had this issue in the past as we used to use MnM which was taken over by Flick.
When I raised the issue I was told the warranty only lasts 3 months and there is no wiggle room. They wanted to charge me another $150 odd dollars to redo the inside.
The service is subpar as this was never an issue using other pest control companies, especially not soon after spraying. Will not be using their service again.

Avoid this company if you can. First visit I was told they would need a longer ladder (I had already told them on booking they would need a long ladder to reach the top of the second story), 2nd visit was told they needed to park in the same road as my house, and if thy could not find a park in the same road within 10 minutes they would have to reschedule. They then "isolated the bee problem" although it was an unrelated wasp nest. And then told me they could only guarantee the treatment given for 1 week! How can you call yourselves pest controllers if you can't distinguish between a wasp and a blue banded bee?

Edit following reply from company: believe it or not, the technician booked for the follow up visit initially turned up on the incorrect day, and then failed to turn up at all. Avoid, avoid, avoid, avoid.

I never before had to write a bad review as most companies I deal with will sort out any issue I may wish to discuss. However, if I could rate 0 stars for this company I would.

Trying to cancel my account was a nightmare. No answering of calls, no response to my voice messages. I received an initial response to my email with no follow through from the recipient despite a number of emails requesting a follow up of my complaint.

Oh, and don’t try to cancel the auto payment yourself as there is no option to do so. Even my bank couldn’t assist me with that - other than suggesting I cancel my credit card.

As for the initial inspection more than 12 months ago, the technician spent more time chatting than actually carrying out an inspection. Hence, yet another reason for wanting to close my account once the 12 month period was up.

Could have been better