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Flooring365 Reviews 

1.351
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered samples and they were delivered very quickly, quality looks good. We are still deciding on whether to have laminate, engineered wood or carpets. Decisions decisions!!!

Beoordeeld met 5 van de 5 sterren

Received a courtesy call the morning after ordering from Flooring365 to arrange a standard delivery inside four days. Danielle was polite, clear and gave me all the details needed for fast and efficie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the second order for me. The first order was very professional and the product was outstanding, everyone comments on my new floor, so i decided to put down the same flooring in my bedroom.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chris from flooring 365 has been brilliant from start to finish offering quick samples, photos, expert advice and made the process of buying some beautiful wood herringbone flooring a breeze. I never... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vloerenwinkel
  2. Bouwwinkel
  3. Hout/parket/laminaat leverancier

Over Flooring365

Geschreven door het bedrijf

Flooring 365 - Your Flooring Solution, 365 Days a Year

Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.

Our commitment is to provide an exceptional customer experience from start to finish. We offer:

  • Extensive Product Range: Find the perfect style and grade for your home or commercial project.
  • Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
  • Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
  • Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.

At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.

Choose with confidence. Choose Flooring 365.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(1.351)

277 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

You did as you promised

You did as you promised . Sent me a dampness l asked for . Thank you .

3 maart 2026
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. We’re pleased everything arrived as requested and that we could get the right sample out to you.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. Quick delivery is exactly what we aim for, so it’s good to know everything arrived without delay.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Danielle in Customer services was…

Danielle in Customer services was amazing. She was so friendly and helpful. Arranged everything and explained everything so well. Would definitely rate Danielle very highly and recommend the company highly too. I have ordered from them several times and they have always been superb and deserve a 5 star rating!

24 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It means a lot to have customers come back to us time and again, and we’re pleased Danielle made everything simple and clear for you. We really appreciate the recommendation and your continued support.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Great customer service

When I had an issue with payment on the website I gave up. Then I got a phone call from Russell in sales and he gave great product advice as I had not allowed enough underlay or glue and sent me a proforma so I could pay by bank transfer.
A few days later Danielle rang and arranged the delivery, very fast and efficient.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Flooring365

Thanks for your review. It’s good to know the team was able to step in, get things sorted and make the ordering process easier for you. We’re pleased everything came together quickly from advice through to delivery.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Great flooring.

Great Flooring would recommend plus fast response

1 maart 2026
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s great to know you’re happy with the flooring and that everything was handled quickly. We appreciate the recommendation.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Having dealt with over 30 different…

Having dealt with over 30 different flooring suppliers in the last month these guys sorted a tricky problem. Very helpful and attentive staff , especially Danielle. Would highly recommend.

17 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It means a lot to know we could help get a tricky issue sorted and make things easier for you. We really appreciate the recommendation.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time, product as described and seems to be of excellent quality, installation was pretty straightforward.

I can't comment on longevity as I've just installed the floor but I have zero criticism of the product or service at this time

1 maart 2026
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s good to know everything has met expectations so far, from the quality to the installation and service. We hope the flooring continues to perform just as well over time.

The Flooring365 Team

Beoordeeld met 1 van de 5 sterren

This company should be avoided

This company should be avoided. I ordered one pack of flooring. Shipping came up at £85 for a sub-£50 package. This seemed to be an error so I went onto chat to query it. I was told it was £85 due to the fact that even one box had to be shipped on a full pallet. The guy on chat then offered to put a price together and quoted £180 for shipping! He did not expIain that the online shipping price of £85 was an error. I'm not surprised! I naturally thought such craziness was a mistake and told him so. The chat ended. I was a little over a barrel on needing the flooring so reluctantly placed the order online with the online quoted £85 shipping, and the order was accepted and paid for. An hour later I received a call saying I needed to pay a further £95 shipping as that was the price quoted on chat, and was the minimum shipping price they could offer. When I called back and asked to speak to the owner his attitude was argumentative and insistent that because his chat agent quoted £180, that's what it was. 'Take it or leave it' in his words. No attempt to listen to the fact their online system must be wrong. Simply didn't care. Luckily I found another supplier who charged £45 for shipment. Delivery made perfectly. I have since read reviews and see I am not the only one getting a post-order call asking for an extra £95 on top of an already ridiculous £85 for a one-box shipment. Order at your peril! Or do what I did and find another supplier that is reasonable, sensible and not owned by a rude man with no customer consideration.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Flooring365

Thanks for your review. Our delivery charges are based on pallet distribution, even for smaller quantities, which is why a minimum delivery cost applies. The initial price shown online reflects a standard rate, but in some cases additional charges are required depending on the specifics of the order and location.

This was explained during your interaction with our team, and you were given the option to proceed or cancel. We appreciate your comments, though our pricing reflects the costs set by our delivery partners.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Danielle was such a lovely girl to deal…

Danielle was such a lovely girl to deal with organised my delivery no problem

18 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s great to know everything was sorted without any hassle and that you had a positive experience throughout.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Flooring 365

I have just finished speaking to Danielle from flooring 365 and she was very helpful and a pleasure to do business with very happy with the customer service and will purchasing again when needed

13 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. We’re pleased to hear Danielle was able to help and make the process straightforward. We appreciate your kind words and look forward to helping again when you next need flooring.

The Flooring365 Team

Beoordeeld met 1 van de 5 sterren

Purchased 50m2 of flooring and was…

Purchased 50m2 of flooring and was happy with the product.

Ordered 10% over to allow for wastage and had 3-4 metres left. Decided it would work well in a small utility room and wanted to order 2-3 more packs to complete this additional project. They expected, and would only sell me the remaining 11 they had in stock as a job lot, they wouldn’t sell me the three packs I needed. Poor customer service and zero value for prospective returning customer, certainly won’t be purchasing from them ever again

11 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. As this product was an end-of-line item, there were only 11 packs left in stock. Selling just a few packs would have left an amount that wouldn’t be enough for another customer to complete a room, which unfortunately makes the remaining packs very difficult to sell. For that reason, the final stock had to be sold together as a single lot.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Danielle provided excellent service…

Danielle provided excellent service throughout our order. She arranged a faster delivery by dispatching the first available batch of flooring immediately and then sending the remaining items afterwards. Her communication was quick and clear, and she was always polite and professional. As a construction company working to tight schedules, we really appreciate the effort she made to help keep our project moving. Great service and much appreciated.

11 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s great to know Danielle was able to help keep things moving for your project. We understand how important timing is in construction, so making sure orders are organised and communicated clearly is always a priority.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Frankly - excellent as always. Within 10 minutes of placing the order Danielle gave me a call to confirm everything. By the end of the call, it was confirmed that the stock was correct and the delivery time and day was finalised. Moments after the call, I received an email confirming all. 5 stars all the way.

10 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s always good to hear when everything is confirmed quickly and clearly after placing an order. We appreciate your continued support.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Very quick response once order placed

Very quick response once order placed. Clear explanation of delivery process.

10 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. Quick follow-up and clear delivery information are an important part of the ordering process, so it’s good to know everything was explained clearly.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Thoroughly updated

Danielle contacted myself, explaining about my delivery and what to expect, very friendly and informative.

10 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. Keeping customers informed about their delivery is an important part of the process, so it’s good to know Danielle provided clear and helpful updates.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Excellent service and product

I requested a couple of samples which arrived promptly and assisted with which one to choose, when I placed my order Danielle was very helpful in arranging delivery which arrived promptly overall very pleased with experience and will purchase from here again

10 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s great to know the samples helped you make the right choice and that everything from ordering to delivery was handled smoothly.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Fast efficient delivery and quality…

Fast efficient delivery and quality product

6 februari 2026
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s great to know the delivery was quick and that you’re happy with the quality of the product.

The Flooring365 Team

Beoordeeld met 1 van de 5 sterren

the flooring samples never showed up so…

the flooring samples never showed up so i cant review soz 1 star

31 januari 2026
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It looks like there may have been an issue with the sample delivery. We’ve tried to get in touch and left a voicemail so we can arrange another sample to be sent out for you.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Daniel from Flooring 365 provided…

Daniel from Flooring 365 provided excellent & clear advice and service

5 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. Clear advice and straightforward service are exactly what we aim to provide, so it’s great to know Danielle was able to help.

The Flooring365 Team

Beoordeeld met 5 van de 5 sterren

Great service from Danielle

I had received flooring samples and using the Flooring365 quantity calculator, easily ordered my flooring through the website.
So I was pleasantly surprised when I received a follow-up call from Danielle, to run through my requirements and make sure everything was understood and OK.
Even tracing a previous order of the same product to confirm compatibility.
Delivery date is now scheduled.
Great service from Danielle, thank you.

4 maart 2026
Review zonder uitnodiging
Logo Flooring365

Antwoord van Flooring365

Thanks for your review. It’s great to know everything felt clear and well organised, and that Danielle took the time to double-check the details for you. We hope you’re delighted with the flooring once it arrives.

The Flooring365 Team

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