I appreciated being able to request specific denominations. I didn't get exactly what I asked for but reasonably close. Most foreign exchange companies don't provide this choice at all. Cash arrived i... Toon meer
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Lees wat reviewers zeggen
Very pleased with this service. Placed order online, received email to deposit funds and upload ID. Money turned up at Post Office on requested day. Process at Post Office to collect took less than 10... Toon meer
Denominations were as requested, which I thought might not be possible. Cash was delivered only 1 day after my requested date. I'd much rather go into the bank for this service but this was a good opt... Toon meer
I put through my order and was given an estimate time to pick up the exchange money but it seems to be later than expected. Then I started to read the previous reviews and only realised so many people... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Foreign Xchange is one of the most trusted online currency providers in Australia. Our partnership with Australia Post make our product offering more safe and secure for our customers.
Contactgegevens
Level 2. 22 Grenfell Street., 5000, Adelaide, Australië
- 1300 117 775
- info@foreignxchange.com.au
- www.foreignxchange.com.au
Can choose specific denominations
I appreciated being able to request specific denominations. I didn't get exactly what I asked for but reasonably close. Most foreign exchange companies don't provide this choice at all. Cash arrived in a timely way with regular updates by email and text on delivery.
27 augustus 2025
Review zonder uitnodiging
AVOID AVOID AVOID!!
Misleading information on their website. No follow through and no accountability. Avoid using them at all costs.
They never follow through on the requested currency bill size. Even after multiple emails and e-chats with the company they still failed. This is my second attempt to use them and once again they provided misleading information and failed to deliver the services offered on their website. When pushed, they acknowledge it was their error but refuse to work with you on a solution even denying a refund which breaks the law given their misleading information and communication. Second time this has happened.
USE ANYONE ELSE BUT THEM!!!
27 augustus 2024
Review zonder uitnodiging
No problems at all
No problems at all - I had no trouble with ordering or receiving the money. I got regular emails keeping me informed and the cash was at the Post Office when they said it would be. The amounts (two currencies) were correct. I appreciated being able to ask for smaller denominations, which I received. I didn't get EXACTLY what I asked for, but very close. All in all a good experience.
29 juni 2024
Review zonder uitnodiging
Positive experience with this business
I was a scared to use this place initially but my whole experience was very positive. They provided the best rate that I could find and was able to find Mexican Pesos in smaller notes that was hard to find anywhere else. Pick up from a physical location was also quick and easy.
21 september 2023
Review zonder uitnodiging
Highly recommended
Highly recommended! Staff went out of their way to assist me. I could not have asked for better service. Professional, polite, helpful and the currency arrived without a problem. Five stars 🙂🙂
10 januari 2023
Review zonder uitnodiging
Delivery took 8 working days longer…
Delivery took 8 working days longer than quoted when purchase made. This meant I was unable to collect prior to departing.
4 mei 2022
Excellent service
30 september 2022
😃😃😃
Very happy with this service. Money arrived earlier than expected. Will use this service again.
29 augustus 2022
Review zonder uitnodiging
Efficient & delivered as per request.
11 augustus 2022
Quick and exactly as ordered
Money came earlier than predicted and good communication
10 augustus 2022
Quick and easy
Very quick and easy. Delivered on time and no issues. Excellent communication along the way.
10 augustus 2022
#1 choice for foreign currency
Excellent service, super easy to order online, regular updates in respect of my order and arrived before I expected at my preferred pick up location
10 augustus 2022
Happy
Easy, quick, secure and good communication throughout the process which was reassuring
10 augustus 2022
Very simple and straightforward to do
Very simple and straightforward to do. Collected currency at Post Office which is safe. Nice to have this option when there is no currency exchange in my home town.
4 juli 2022
Antwoord van ForeignXchange
It warms our hearts to hear such amazing feedback, Fiona! Thank you! Your review will help and benefit new customers looking to purchase foreign currency in a safe, smooth, and easy manner. Thank you once again.
Regards,
Team Foreign Xchange
Ordered in advance for collection on…
Ordered in advance for collection on 30th June. Still hasn't arrived !!
Further update - 19th July and still haven't received currency. I have requested a refund.
4 juli 2022
Antwoord van ForeignXchange
Hi Nicole,
We sincerely apologise for the experience you had. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Please be rest assured, the team is investigating the issue and will get back to you at the earliest.
Regards,
Team Foreign Xchange
Antwoord van ForeignXchange
Thank you, Karen! Appreciate your feedback. We're glad to know that you had a wonderful experience purchasing foreign currency through us.
Regards,
Team Foreign Xchange
An easy and efficient online currency exchange service.
A reliable, easy and efficient service, offering good exchange rates for 'ready to go' foreign currency to take away.
21 juni 2022
Antwoord van ForeignXchange
Thank you very much for such a great review! It really warms our hearts to hear such amazing customer feedback, Philip! Your review will certainly help build confidence of new customers wanting to use our product and service.
Thank you once again.
Regards,
Team Foreign Xchange
Arrived late and went to India without…
Arrived late and went to India without money but otherwise very satisfied. Ill order early next time.
Thanks
4 juni 2022
Antwoord van ForeignXchange
Hi Anthony,
Really appreciate your review and sorry for the slight delay. We try our best to get the foreign currency delivered to you as soon as possible. Really happy to know you that overall you had a good experience. We look forward to serving you again!
Regards,
Team Foriegn Xchange
Antwoord van ForeignXchange
Thank you, Deb! Appreciate your feedback.
Regards,
Team Foreign Xchange
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