Fragrant World - Fragrance Sampling Store  Reviews 

60
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've ordered from FragrantWorld multiple times the past 2-3 years, and I have always had a super positive experience. The samples come packaged very nicely and all their sample sprayers work great.... Toon meer

Beoordeeld met 5 van de 5 sterren

Perfumes originais e muito bem acondicionados. É uma excelente opção para experimentar perfumes dispendiosos em casa sem necessidade de comprar um frasco. Já encomendei várias vezes e correu sempre be... Toon meer

Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience with Fragrant World. I placed an order for several perfumes, but the parcel I received did not match my order. Only one of the items was correct, while t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I placed my order two weeks ago and still haven’t received it. The CTT tracking page says they have received the shipping information but are still waiting for the parcel to arrive at their facilities... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Parfumerie

Geschreven door het bedrijf

We stock some of the best brands and scents available in perfumery, from modern classics to discontinued gems, which are available in various sizes allowing you the opportunity to try small quantities of any particular fragrance before committing to a full bottle purchase. Our decants are always freshly prepared by exctracting the scent from its original bottle into our professionally labeled atomizers. Just pick the size and we take care of the rest... why blind buying an expensive fragrance which you may not enjoy when you can purchase and test several fragrances simultaneously for the same price and find that special one which you'll hopefully cherish for months to come?


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(60)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Produtos e costumer service/comunicação medíocres

Para não me alongar muito: produtos e costumer service/comunicação medíocres. Os frascos vêm abertos e temos de comer e calar. Para além disso a comunicação é um gozo. Serve apenas para encomendar samples que não encontramos em mais lado nenhum e mesmo assim se puderem aguardar stock doutra loja, melhor. E não venham aqui responder muito senão exponho os emails todos. A ver se ouvem os vossos clientes e melhoram duma vez por todas

26 februari 2026
Review zonder uitnodiging
Logo Fragrant World - Fragrance Sampling Store

Antwoord van Fragrant World - Fragrance Sampling Store

This person has left 2 negative feedbacks, which shouldn't be allowed as once. Is enough to review a company. We've had a bad batch of atomizers that unfortunately were the culprit of some unfortunate situations but we've replied to this customer's email requesting the return of the items, and we even offered the chance to keep the items that were already used as a way to apologize for the issue.

Beoordeeld met 5 van de 5 sterren

Sample order

Got my order today, took 6 days to arrive, perfect wrapping, the samples are original and the atomizers are great, the store has a good variety of niche fragrances with a lot of size sample options to choose. The prices are good, you can try niche fragrances for 5 euros that´s a good deal.

2 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best of the best

They have amazing prices for sampling sizes. Thank god sampling products exist because if they didn't I would have spent an absurd amount of money on fragrances that don't meet my needs.

Michel was very quick and kind when it came to responding to my question.

This website is 100% legit, I am very amazed that there aren't more reviews on his business!!!

I would definitely purchase again! The prices are reasonable and sampling products is the most financially responsible thing an individual can do!

16 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Decants are good

Decants are good. They are sealed with a lot of layers.
It took 1 month for my order to arrive which was understandable, because I've heard that they had a problem with a blackout in Portugal.
The biggest problem was that one of seven decants spilled, the label was full of perfume and it was slipping off. But except that it was all good. Will probably order again if they have decants that I don't see on other sites.

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dilué dans l’alcool

Attention arnaque !!!
Après avoir testé plusieurs fois les échantillons et pris le temps de comparer avec les originaux, il est clair que les parfums sont dilués dans l’alcool, au point que pour certains, on ne sent même pas le parfum de base, mais juste l’alcool, et au bout d’une minute on ne sent même plus rien sur la peau, alors que le parfum est censé durer plusieurs heures

Edit :
Vous savez très bien que c’est dilué, un échantillon qui ne sent que l’alcool et ne tient qu’à peine une minute sur la peau, c’est une arnaque, une plainte sera déposée auprès du Centre Européen des consommateur

Edit 2 :

Je vous ai contacté à ce propos il y a deux semaines et vous m’avez juste répondu : « All our products are decanted from their original bottles directly into the atomizers. »

Vous savez très bien qu’on ne peut pas faire de retour d’un parfum déjà utilisé, c’est écrit dans votre politique de retour,le fait que vous me parlez de retour alors que c’est impossible soulève beaucoup de questions, en plus vous m’accusez de mentir et me proposez de venir voir dans vos locaux, chose que vous savez très bien qu’il n’arrivera jamais, cela montre bien qu’il y a un sérieux problème d’honnêteté.

14 mei 2025
Review zonder uitnodiging
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Antwoord van Fragrant World - Fragrance Sampling Store

Dear customer,

your accusations are completely unfounded, and for some reason we haven't had any complaints in that regard after over 6 years in the business. Feel free to visit us so you can see for yourself how we prepare our products, which are decanted from 100% authentic bottles directly into our customized atomizers. Taking into account the gravity of your defamatory comment we'll report this to Trustpilot.

Edit: like I said, your accusations are completely unfounded. We welcome anyone in our premises, where you won't find any kind of product that can be used to tamper with the fragrances that we decant, and where you can also see with your own eyes how completely mistaken you are. The fact that you didn't even contact us in order to arrange a return just raises plenty of questions.

Beoordeeld met 5 van de 5 sterren

Brilliant !

Brilliant !! Very good service delighted with the products … all legit and original

12 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfumes Originais Bem Acondicionados

Perfumes originais e muito bem acondicionados. É uma excelente opção para experimentar perfumes dispendiosos em casa sem necessidade de comprar um frasco. Já encomendei várias vezes e correu sempre bem. Além disso têm um catálogo com uma vasta seleção, incluindo perfumes difíceis de encontrar à venda em Portugal.

18 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 EASY🔥

Great selection, pretty fast shipping, glass decants and 10/10 authentic products!💯💎

Couldn’t be more satisfied w the purchase! MOST DEF SHOPPING AGAIN!🔥🔥

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality

I ordered to Bulgaria, and the package arrived in 10 calendar days via regular post. The packaging was incredibly professional, and the product quality was great. I’m extremely satisfied with my purchase and will definitely be ordering again. Highly recommend!

21 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Toppen!

Toppen! Testerna kom och var jättebra kvalité, ingen hade läckt och deras förpackningar var suveräna. 5/5

26 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality

I was stunned by the quality of the packaging, well padded, everything comes in sealed plastic bags, there's even saran wrap on the sample's bottle to prevent the fragrance from being altered.

Atomizers are good quality too and bottle's presentations are top notch.

Fragrances are conform to what i ordered.

Higly recomend !

27 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect!

Everything arrived within 9 days from order to my address in Sweden. Well packaged and the individual bottles seem to be of good quality and neatly labeled.
Would recommend!

19 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service my whole order was…

Excellent service my whole order was very well wrapped with bubble wrap and the individual bottles were also well wrapped. Delivery only took a few days to Ireland which was impressive. Quality of the sprayers was very good and they were also labelled. Additionally the individual bottles were wrapped with cling inside a heat sealed bag to prevent leakage and the perfume smells amazing. Very satisfied and will be ordering again.

26 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CHAMPS

This is the Best fragrance site in the world!!I've ordered from 6 different countries (France, England,etc.)for samples and the best quality,the best communication and the best fast shipping are from this guys.They are the ONLY that take care the samples so much.I have ordered 2 times till now and another is coming for 20 samples!!God bless Portugal and these hard working guys!

13 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The parcel unfortunately never arrived.

The parcel unfortunately never arrived.
Using PayPal I at least got the products value back but not the shipping.
The shop owes me 7,50 eur an does not respond on messages.

Edit:got the full refund, but see the edits how this was a hassle

Not trustworthy, would not recommend
buying here.

Edit after sellers reply:
Thank you for actually replying. I understand that this review is an issue for you but this is the way I had to go since no other way was possible.
To clear out the issue I seemingly would have not contacted you, I just add a timeline for further comprehension:

21 Aug
I ordered

26 Aug
Parcel arrived in Germany

29 Aug
German post noticed me, parcel is going back to sender

5 sept
My first email to seller

8 sept
My second email to seller
Opening case via PayPal, immediately getting all money except for 7,50 shipping back.

10 sept
My third email to seller and writing this review

10 sept
Finally an answer from seller.

Of course emailing and solving an issue without PayPal is the more sympathetic way for all. Sometimes paypal buyers protection is necessary and this is why I use PayPal.

Edit2:
Today is September 16th.
The shop has not repaid the 7,50 for shipping. I would recommend you to avoid this shop, as they value 7,50 higher than a good experience.

Edit3
... After the shop accused me of giving an inproper adress: I looked up DHL's guidelines and everything was fine and is correct.
Not to mention, that there has never been an issue with other sellers sending to the exact same address.
So all in all: we got a shop that accuses costumers of lying instead of repaying 7,50. They prefer to write long essays instead of solving an issue.
In terms of opportunity costs, this is a bad business decision, but keep going. This review will stay here.

Edit4 Sept 27th
After no further communication took place, I got the 7,50 refunded. Finally after more than 1 month this case is closed for me.
Anyway, this review will stay here, as the communication, wrong accusations and lots of attitude in their messages is unmatched to any shops and places I purchased stuff from.

28 augustus 2024
Review zonder uitnodiging
Logo Fragrant World - Fragrance Sampling Store

Antwoord van Fragrant World - Fragrance Sampling Store

Dear customer,

you've opened a case on PayPal for this transaction and we've replied to you there. We've also included proof that the packet was shipped to the address provided by you when placing the order. Despite that DHL were unable to deliver the packet, claiming to be something missing from that address. After doing some research on the Internet I came across the address that you've provided but there seemed to be some information missing from it (Gescherweg 70), which apparently is the street and house number.

In that case you should at least have allowed the the time for us to get it back seeing that there was no wrong doing from our part, and then we could have re-sent the parcel to you for a discounted shipping fee, even though we're not to blame for this situation. As a courtesy we always offer that solution to our customers, even in situations where the parcel is shipped to the exact address provided by the customer.

You could have contacted us before opening a PayPal case, as we didn't even know anthything regarding the whole delivery situation until we've got an email from PayPal informing us about the dispute you've made there. Also you've left us a totally unfair negative review here, even though we haven't done anything wrong here. We'll now handle the PayPal dispute so you'll get your refund, something that you would have gotten anyway if you've contacted us prior to opening that case.

Regarding your intention of trying to tarnish our image as a company, wrongly accusing us of something that it's far from the truth, that it's just mean. You've opened a case on PayPal last night without trying to talk to us first and I took my time to reply you as quickly as possible, outside our normal working ours. Then this morning you've sent us an email and you've got a reply from us just a couple of hours later. A very unfair feedback but we'll take it.

EDIT: We've received the customer's returned packet and we're now waiting for the German post to clarify whether it was returned to us due a possible incorrect/insufficient address provided by the customer. This person has opened a PayPal case against us as soon as he realized that his parcel was being returned, without even trying to contact us first and without even caring to find out the reason why that happened. There was no wrong doing from our end as we've shipped the parcel to the exact address provided by the customer. If the German post confirms that the address that he has provided was incorrect I don't see why we should have to take responsibility for such error. As far as we're concerned the vast majority of shops and marketplaces only refund the shipping fee when either the seller or the carrier are responsible for an undelivered parcel. When the part responsible for such occurrence is the buyer then the shipping fee, which is unrecoverable, it's not refunded and instead only the amount paid for the purchased items are. It's a very common and fair practice, carried by thousands of businesses worldwide.

Beoordeeld met 5 van de 5 sterren

An absolutely fantastic company

An absolutely fantastic company. Everything is of the highest qauilty, communication, delivery time, packaging, presentation and of course the fragrance samples were exceptional. Looking forward to buying more in the future.

26 augustus 2024
Review zonder uitnodiging
Logo Fragrant World - Fragrance Sampling Store

Antwoord van Fragrant World - Fragrance Sampling Store

Dear Kenneth,

thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible. If you have any further suggestions or experiences to share, please don’t hesitate to reach out.

We look forward to serving you again. Warm regards...

Beoordeeld met 5 van de 5 sterren

Best fragrance sample site!

This was my third time ordering from this online shop and it was great as always! I like that they sell various fragrances from designer to niche. The delivery is pretty fast, I received my order in a week. Perfume is 100 % genuine, smells great. The bottles are securely packaged in a box filled with shredded paper and each bottle is individually bubble wrapped and the cap is wrapped with a cling film as well. The delivery doesn't cost a lot, comparing with other similar sites.

31 juli 2024
Review zonder uitnodiging
Logo Fragrant World - Fragrance Sampling Store

Antwoord van Fragrant World - Fragrance Sampling Store

Dear VERONIKA,

thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible. If you have any further suggestions or experiences to share, please don’t hesitate to reach out.

We look forward to serving you again. Warm regards...

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