France.com Reviews 

53
•
TrustScore 1.5 uit 5

1,7

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Beoordeeld met 1 van de 5 sterren

Don’t bother with France, people are rude beyond belief , metro seriously over crowded. Food in supposed to be top quality restaurants tasteless & waiters have a real problem with British, hated my s... Toon meer

Beoordeeld met 3 van de 5 sterren

France, you’re beautiful, cultured, and full of vibes but let’s be real🤷🏻‍♂️I love leaving you even more than arriving. Every café charged me like I was buying real estate, and every waiter looked a... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely no Vegan options whatsoever, the people are rude if you ask for an alternative or to not include dairy in food or drink, not just as a vegan but also my son has had a severe intolerance to... Toon meer

Beoordeeld met 2 van de 5 sterren

Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place,... Toon meer

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Informatie afkomstig van verschillende externe bronnen

France.com is the ultimate resource for planning your trip to France. Online since 1994. Hotels, tours and packages in France. We have the most complete line of travel services in France.


Contactgegevens

1,7

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TrustScore 1.5 uit 5

53 reviews

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1,7

Alle reviews

(53)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

a wonderful day

The guide at Versailles was excellent and fought the crowds for us to get the best views. The instructions to the meeting place for us to meet to take the train was unclear with two addresses on the voucher. Once we met the leader got us on and off all the trains and safely to Versailles. We were glad we got the transportation tickets to return on our own and at our own time. We spent time in the gardens and enjoyed the day. Bring your own food to eat in the garden after the tour. great day, well priced

26 augustus 2014
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

aweful

Worst booking experience ever and far too many things went wrong to even account for. They booked our trip to the Louvre on Sunday after we were set to arrive, leaving 1 hour to get from the airport to the Louvre and see all the art. The two days for hop on hop off bus tickets couldn't be used. When we showed up to the tour for Versailles we were told there would be no tour that day and we had to pay (again) for our own way and tickets to Versailles. Only our trip to the Eiffel tower was able to be used. So we paid for a tour of the Eiffel tower, tour of the Louvre, two days of hop on hop off bus access, and guided tour of Versailles. We received, tour of the Eiffel tower, tickets to the Louvre. 50% is far from a winning record.

25 augustus 2014
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This tour was awful.

The tour guide seemed hungover, did not know much and kept repeating meaningless information. His directions were poor and he failed to conduct a worthwhile tour. The sights and format were good and had we encountered a good guide, this tour could have been extraordinary. Because of this experience I would not recommend wasting money on this tour.

16 augustus 2014
Review zonder uitnodiging
Logo France.com

Antwoord van France.com

Thank you for your honest review. We're really sorry the tour did not live up to your expectations. We have sent this information to the operator to let them know about your review of the guide who conducted this tour.

Beoordeeld met 5 van de 5 sterren

An outstanding tour, led by an outstanding tour guide.

We boarded our bus in the Caen train station, were escorted to the Caen
WWII Museum where we had a great tour with our guide, although the crowds were quite large. Then we boarded a smaller coach for our three-hour tour of five sites, including the American cemetery at Colleville-sur-Mer. Our guide spoke fine English and his commentary was well researched and presented in an engaging manner. He had many photos to
augment his discussion. We had just the right amount of time to visit each
site before returning to the Caen train station. I would recommend this tour company to anyone wishing to visit these Normandy sites.

15 augustus 2014
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disappointing

Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.

14 augustus 2014
Review zonder uitnodiging
Logo France.com

Antwoord van France.com

We're sorry you did not enjoy the tour to Mont-Saint-Michel. While it is certainly a very commercialized place, it's also a sight that is really unique.

The tour you booked is really only a shuttle service to the Mont-Saint-Michel. This did not include either the entrance to the Abbey nor lunch, but this most certainly clearly displayed on the tour page. It may appear pricey, but your other choices would be to either take public transportation from Caen or Bayeux -- cheaper, but there is no English-speaking assistance whatsoever -- or rent a car -- which for one person only would have turned a lot more expensive...

Beoordeeld met 1 van de 5 sterren

Terrible guide

Guide was rude, arrogant, and uninformed. He said he had left school at 17, and was giving us his version of D-Day. To say it differed from reality would be a huge understatement. When asked about various monuments we encountered he said he did not know what they were. He wasn't "into" them.

13 augustus 2014
Review zonder uitnodiging
Logo France.com

Antwoord van France.com

Thank you very much for sharing this information with us. We choose our partners very carefully and our standards are the highest in the industry.

We will certainly pass this review to the guide and our local partner, and we're sorry that the tour was marred by your guide's utter lack of professionalism.

Beoordeeld met 3 van de 5 sterren

Not as well as I hoped

Normandy is amazing. Our only problem was that the other people were Canadian so they spoke French and since our guide as French, he decided to pretty much stick with that language. They also spoke English so the French was more for the guide than for us. He was supposed to be an English speaking guide.
His knowledge of the area was okay but the other man on the trip and I were better at explaining what happened on each beach. However, I wanted to get to Normandy and made it so that was the great part.

31 juli 2014
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great way to see the French Riviera in a Day.

This is the tour you want to take on day one of your arrival to figure out which part of cote d'azur you want to return to. It's a great way to orient yourself. Our guide wasn't quite as knowledgeble on certain historical issues and the SUV was severely uncomfortable, but all in all, it was a pretty good tour. It's basically a guided van around the coast.

27 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The perfect way to grasp The Dordogne

I went on line back in April to research how best to see The Dordogne
without having to navigate on our own. I feel so fortunate to have come
upon this tour and also the one we enjoyed the next day. Everything
worked and was so well planned. An important aspect were our two
guides, Anneliese and Marion. They were so enthusiastic and articulate,
open to warm conversation and lots of insight into what we were seeing.
Truly, you could not find any better way to make the acquaintance of
this history-rich area than with these tours.

23 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

Booked a day trip to Champange. The coach was comfortable, the guide was very informative and the visits to both Moet and Mumm were fantastic. I highly recommend this tour.

23 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

OH LA LA, VIVE LA FRANCE!

I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

22 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful Evening

We had a wonderful cruise on the Seine River on the Don Juan II. The sun set with beautiful colors just as we were passing the Eiffel Tower. The food and service were excellent, and the modest number of passengers made for a relaxed cruise.

18 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful day trip to Giverny and Auvers sur Oise!

We booked our Giverny/Auvers sur Oise trip with France.com. . Elodie at France.com was most helpful in assisting us with our booking. She answered any questions I had in a timely manner and was so very nice. The company that handled the trip was fantastic. Our tour guide, Isabelle was incredible! We had a wonderful day with her. She was so knowledgeable about Monet and Van Gogh, French history, Paris...everything! It was a very memorable day. I highly recommend this excursion. It was worth every euro!

18 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was leery at first, and pleasantly surprised and satisfied in the end!

I was looking for a very specific tour since we only had a short stay in Bayeaux. I wanted a morning tour for 3-4 hours on Sunday, I found one on France.com and booked it. I wasn't sure how it was going to work, but I received confirmation that my tour was booked in 24 hours. I went on blind faith that our guide was going to pick us up on Sunday since there wasn't much information about the tour company. We were picked up on time, and our tour guide Rose was AMAZING. So knowledgeable and we would have loved to spend a full day or two with her but time did not permit. I would book again with France.com.

17 juli 2014
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lourdes and back - very fast an very fine!

Our experience in Lourdes - getting there, there, and returning to Paris – went very smoothly. The only glitch was there was no one waiting for us when we got off the TGV in Lourdes. We spoke to a woman at the information desk in Lourdes and she got a taxi for us. The driver accepted the voucher. Everything at the hotel - room and meals - was very fine.

13 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WE ONLY HAD ONE DAY IN PARIS AND WE LOVED EVERY MINUTE !!!!!

Our cruise included an opportunity to spend a day in "gay Paree ". Booked and paid for a private tour with France.com several months before we left so were a little apprehensive that no one would be there the day we docked . No worries, Gwen , our awesome driver and extremely knowledgable tour guide was waiting when we disembarked. He managed to hit all of the fabulous sites we wanted to see and also enjoy an outdoor cafe "people watching ." Kudos to John who helped us plan it and Gwen who made it happen !!!!!!

8 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Enjoying excellence in the Alsace

Everything about our Alsace Full-Day Tour was excellent ! The weather on June 11th was perfect. Our guide, Brigitte, was friendly, knowledgeable and very professional. The 4 vignerons whose wineries we visited were justly proud of the delectable wines that they presented for tasting with detailed explanations of the reasons for the differences between their products. The natural scenery and the very attractive, well-maintained traditional villages were a delight to the eye.
My only regret was that I hadn't booked to stay longer, ... but duty called.

4 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This tour was fantastic!

You should really use this company! Our reservations got messed up on my end and they reached out to me to see why we did not show up for the tour. Sure enough the date requested was not correct. If they had not contacted me I would not have known until I got to France and my trip would have neen ruined! They accommodated me with a new date without any hassle. Also the tour guide and accomodation were excellent! I particularly wanted to thank their employee Elodie he saved the day!

29 juni 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A day well spent!

The day tour was wonderfully executed. The guides (there were two vehicles) were friendly, humourous and informative. On top of that, they are good drivers. We have been on several day tours in France and we have also taken taxi a few times, we must say that our guides were the best drivers.

The guides were also thoughtful, towards the end of the day, we were "transferred" to another guide (whom we already met during lunch) because the other 5 people in our group needed to hastily return to Tours to catch their train. Our "transfer" was done, so that the two of us who are not in a rush could spend more time at Amboise. I think that it was an excellent arrangement and I really appreciated that!

Looking back on my 2 weeks vacation in France, that day was my favourite!
I would certainly recommend that you sign up with this company and I certainly intend to book another one of their tours when I revisit France! :)

28 juni 2014
Review zonder uitnodiging

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