Freedom Vision Reviews 

From start to finish the process was handled brilliantly.
Excellent staff, good facilities.
I had very good care before the operation, discussions with clinic staff and surgeon made me feel reassured.
Day of operation was taken care of throughout and explained every step.
Post op care again very thorough. Made sure all was well and stable before discharge.
A belated review as I just found their card.

I had bilateral cataract surgery 2 days ago in Worcester & I can't believe the difference in my sight. Already everything looks clear & colourful!
I was dreading the surgery as I'm so squeamish about eyes but the whole thing was amazing. All staff were lovely, everything was explained to me all the way along. I was ready to leave in a couple of hours, no glasses after 54 years of wearing them!
Thank you all at Freedom Vision Worcester.

This was a seamless process the whole way through. Staff were pleasant, professional and reassuring. I was very anxious about the procedure but felt heard and reassured throughout.

Excellent service all round. Both cataracts removed over a period of 4 weeks. Ongoing aftercare also excellent. Mr El Amir and staff highly trained and efficient even though my cataracts were exceptionally hard. You really feel in safe hands.

I was very nervous and the staff were very kind. I give everybody 100% for their attention and empathy. They were all very efficient and caring. ThEprocedure was carried out efficiently and was painless but terrifying..glad it’s over. Medications thoroughly explained and follow-up arranged straight away. I would recommend.

I had an unsurpassable experience at Freedom Vision. The team are unfailingly professional, polite and reassuring.
All of the pre-work was carried out quickly and thoroughly and I was given clear advice by the team on the best way forward. The surgeon called me and answered any questions I had.
On the day of the surgery, I was treated with a lot of care and compassion. The operation itself was not painful and I was in and out in 20 minutes. The surgeon talked to me all of the way through, having spent time with me prior to the operation explaining exactly how things would work out.
I left the clinic feeling fine with some minor irritation in my eye. By the following morning, I took the cover off of my eye and I was astonished at the immediate change in vision and the lack of discomfort.
A huge thanks to all of the Freedom Vision team.

From 1st Appt through to surgery, it could not have gone better.
On the day of Surgery, the Surgeon spoke with me prior to surgery to see if I had any questions.
He was personable, very re-assuring and put me completely at ease.
Surgery went without a hitch and one day post surgery, I am extremely pleased with my sight.
I would highly recommend Freedom Vision and Juan Carlos who was my surgeon on the day

Very efficient and friendly service. All staff were as above.
The operation was clearly explained by the Consultant.
The operation follow up was thorough, my sight has been totally restored.

I used Chelmsford Freedom Vision by Spa Medica to have both cataracts done. Always friendly and caring service before, during and after appointments. I was fortunate to have the excellent Mr Hove. A true expert.
Signed off today.

Very happy with whole experience from pre op assessments to actual operation and post-op care

Excellent care and service from start to finish. Appointments were prompt, there were no delays, and the standard of care was outstanding throughout.

I had cataract surgery on both eyes, and the results have been truly transformative—better than I ever imagined. Every member of staff was professional, thorough, kind and supportive, making the whole experience smooth and reassuring. I would highly recommend them.

Nice experience appointment on time and seen swiftly

Fantastic service from Freedom Vision staff who were very 'warm' and patient throughout my procedure. The surgeon took his time to answer all my questions and I never felt rushed. Jeanette, one of the nurses explained what the after care consisted of numerous times as I was unable to retain the information after my cataract surgery in both my eyes. She was very patient and empathic. She also rang me the next day to see how I was coping. I would highly recommend this company.

I have just been discharged from Freedom Vision at SpaMedica Sheffield as a patient and I would particularly like to thank a young lady called Jessica for her kindness and care during both my eye surgeries. I now have 20/20 vision for the first time in my 75 years with the EMV lenses . All the reception staff,nurses , optometrists were friendly and efficient and explained the procedures. I felt at ease with the surgeons too and would like to thank Dr Mohamed Shahin. I would certainly recommend this company to others.
Lynne CalderReview

At the Chelmsford Clinic I had brilliant, efficient, caring and informative follow up work/appointments as I had an infection in my eyes not related to the cataract surgery

I would give this company no stars if l could. In March 2026 I had a bilateral cataract procedure. I had problems within 2 weeks and had several follow up appointments which led to laser treatment to address Posterior Capsular Opacification which did not work. On Friday 4 July I was told by the eye surgeon that I would have to live with blurred vision for the rest of my life. There is no remedy for it, again according to the surgeon who performed the original procedure.
I now have to consider what to do next. I believe that insufficient consideration was given to my complex visual prescription, no additional tests appear to have been done (I'm not an optometrist so I can't be expected to know or interpret the information without guidance) and I was not given the relevant information to make an informed choice on whether to go ahead with the procedure or not, given the potential life changing consequences
To say I am devastated is a colossal understatement and I am having difficulty coming to terms with the realisation that this is my life now. I feel I have been desperately let down by Freedom Vision, the salt in the wound being the £8000 l have paid in the belief that l would have clear vision and a future without glasses, as I was promised.
I only have a good opinion of the healthcare technician who has been helpful and caring throughout.

Was so impressed with the efficient the whole process was from reception to procedure. Nicole at Chelmsford was brilliant answered all my questions even arranged my operation so I could be my daughters wedding. Having the lens inserted has made a huge difference to my life. Having glasses for 40 years which I did not enjoy as very active with exercise and playing Golf .Now a complete game changer.Would recommend having it done to everyone.

Seamless process from assessment to YAG procedure. Friendly, professional staff and superb results. Everything is back to being crystal clear. Everything ran to time but it didn't feel as if I was processed or rushed. Hayley and Jeanette had time for questions and made me feel very comfortable.

Excellent service from all staff at Kendal.Highly recommended

I have recently had both my cataracts done at SpaMedica Kendal. I couldn’t have had better treatment for the entire process. Everyone was so kind, helpful & reassuring. I was never stressed or anxious as a result of this. The operations were both totally pain free. The results have been absolutely amazing, far exceeding my expectations