Freshstartinsolvency Reviews 

Great experience and very happy with the service!

I was given a few choices to handle my debt, in the end I went with an iva, all the letters from my creditors stopped straight away, the 6 years went so quick. Now I haven't got any debt 😊

I was facing great uncertainty when I landed my self into debt beyond help as I lost my job and I was 5 months pregnant, they helped me massively it was really overwhelming trying to sort out everything out myself but they stepped in and sorted it all out for me and after 5 years I’ve managed to take back control and I’m so happy I’ve finally completed my IVA. I faced a few dilemmas throughout but I called up explained and they were very patient with my circumstances but helped and supported me through out.

The most helpful and polite people i have dealt with thought out this whole thing. I cannot thank them enough.

Ruben was so helpful and understanding of my enquiry.
He made the process straight forwards and approved it without delays. He didn't make me feel inferior or as though i had done wrong and was understanding of my circumstances. He explained more than anyone I have spoken with before and was happy to answer my questions.

Amazing from beginning to end, so easy and no judgement 😊

Great service. Easy straightforward, communication is first class. They explain this step by step. Always there for any questions you have.
Will certainly recommend them to anyone who has a financial situation they feel is getting overwhelmed by.
Thanks for your advice and service.

I have just completed my IVA after 5 years. I was petrified when I first approached Quality Insolvensency which was later taken over by Freshstart,but was reassured and was talked through everything at each stage.Highly professional company whom was always available by telephone or via the portal to answer any queries I may have had.
I strictly adhered to the terms of my IVA and today I can breathe a huge sigh of relief that I have completed. It has taught me a huge lesson of responsibility but sadly prior to my IVA life was extremely difficult. I would 100% recommend this company and I praise all the staff I have encountered for their professionalism and empathy. Please remember if you enter an IVA do anything you possibly can to adhere to it to avoid situations that could end it before completion. Huge thanks to you all

Nickie was very helpful and explained things throughly, great customer service and put me at ease. At any time I was unsure she allowed me time to think before making any decisions and picking the right option for me, thank you so much

They have been fantastic from start to finish. Caring and professional throughout

This IVA has been great, good communication and with a yearly update and reviews..

Absoulutely amazing service, Thankyou for your help

If you are scared ignoring the letters and honesty it’s all getting to much then just picking up the phone and speaking to someone is the first step. The team behind my Iva where fantastic they do all the hard work you just explain your situation explain your circumstances be honest. That first step is honesty the hardest the rest is just a weight lifted from your whole life. When you cannot afford to make a payment they can help just let them know if payments are to high let them know they will lower them. Plans are long up-to 5/6 years but it’s ONE payment a month. Your items are protected letters stop and anything that’s sent after they will deal with. Best decision I ever made and so many of my friends have said the same. It’s scary but the letters and the constant thought of bailiffs are a Million times more scarier.

They sorted it quickly and the process was painless and great communication always which helps alot

Couldn’t be more helpful, really put my mind at rest and Melissa was an absolute star, very patient and understanding

These guys especially a advisor called David was absolutley second to none the best in the buisness David has literally flipped my life around and I can't thank these people enough words dont do justice for what these guys have done for me im a 38 year old man and the news ive received off these guys today has literally brought me to tears no more worry no more sleepless nights.

Thank you so much freshstart and especially David

Outstanding Custer service. They helped me with my debt payments, gave me peace of mind highly recommend

Good communication thoughout and although I've not finished my paperwork with them yet I feel I am in the best place to get it all sorted . The support is something I have needed for some time .

If you need a help.
They will help you and protect you.
I recommend their services.

Fresh Start were always helpful and understanding. It’s always difficult if you have a lot of debt, and I have a phobia about filling out forms. However, Fresh Start guided me throughout, and have always been friendly and kind when I’ve phoned them. I would recommend Fresh Start to anyone who has found themselves sinking under final demands, juggling which company to pay because of insufficient funds to pay them all. Now that I have finished my payments through Fresh Start, I feel as though a great weight has been lifted from me!