Friscoguns Reviews 79

Contacted the store a few hours after placing an order to cancel due to that caliber having ammo shortages. I was lied to that the gun shipped already and they were unable to cancel. Then I was told I would have to pay a $1400 restocking if I wanted to cancel my order. All this before the gun even shipped. They even claim on they’re website “processing takes 2-6 business days” before the item is shipped.

Do not trust them. Terrible customer service. I’d much rather spend my money at places like Eurooptic, PSA, Primary arms, Guns.com, Sportsmans Outdoor SS etc as these are reputable companies with helpful customer service.

Ordering was easy, the transaction was smooth, and the price was excellent.
The CZ TS2 Orange 9mm and CZ Shadow Target 6” are absolutely gorgeous—top-quality pistols in every way.
Communication was quick and clear, and the customer service was very kind and professional.
Special thanks to Jennifer and Mark—they truly make an amazing team.
I will definitely continue purchasing from Frisco. Highly recommended to anyone who loves firearms.

Initially received an already opened package that appeared to be a return that qas mistakenly sent out as new. I immediately contacted the owner who worked fast to make this right and got me a replacement HWS shipped out. Great customer service and will definitely be a returning customer.

I shop online for the best deals on the products I have targeted as a consumer. One area you are never certain of is the customer service you may need at some point in time, before and after the purchase. Frisco Guns gets a five star review for product prices and I couldn’t be more pleased with the attention my after purchase requests were received with by the company.
Highly recommended!

Excellent customer service. Very responsive even on the weekend. Went above and beyond to accommodate a last minute request and fast shipping fulfillment. Price was best in the industry.

Their customer service was great. They answered to my emails, they addressed my concerns and followed up with verifying what I was requesting was what I did want to purchase, model size, number and color. Mark and his team met all my expectations and then some more. Thank you

Great IN STOCK selection, rapid shipping and excellent communication if I had a question. Little reason to look else where.

Friendly prompt service.
Asked for a receipt for beretta rebate at midnight Saturday night and they sent in 5 minutes.

In searching for the best price for a Smith & Wesson .357 mag, friscoguns.com was the easy winner and not just by a couple of dollars. I "pulled the trigger" and purchased through them (yes, pun intended) to ship to my local FFL out of state. Friscoguns.com exceeded my expectations immediately shipping the item. Upon receiving it was as described and things couldn't have gone better in every respect! Highly recommended and I wouldn't hesitate to use them again. In fact, I would give them first opportunity on any future purchases they were that good.

Great customer service, great prices. I spoke to the owner directly and he helped me with everything. I would definitely recommend using them for all of your needs.

Ordering was easy, prices were great, shipping was a bit on the slow side, but I wasn't in a hurry to receive my order.
Just be sure you read their payment preferences.
A recommended place to shop! : )

The price was low even when the shipping was added, I was worried it might take a long time but it was sent very quickly... Seller had great communication through out the entire process, very happy with my purchase

Communication is the fastest I've seen from any online shop. Professional and courteous in their work. I wouldn't hesitate to put in an order with Friscoguns. Thank you and I'll be back for another.

The gun was amazing,excellent price, the costumers service is top of the line, extremely fast shipping, a trust webpage to make business with. Highly recommend.

Frisco guns is awesome with phenomenal prices, super quick shipping, and awesome communication. Can’t ask for more! Order from with confidence! -Eric

Friendly and fast communication about services. To the point and extremely reliable service. You will not be disappointed with your purchase or the time it takes to receive it if you order from them!

GREAT and I mean GREAT communication!! I bought my Derya DY9 Island through them and will continue to send people to frisco guns. Any of my future purchases will definitely be coming back to frisco. I will admit the cash app pay made me feel a little sketch at first. But they delivered on promises and the gun arrived very quickly. They respond quickly to emails and don’t play games with you I truly appreciate it. If you have any doubt just look at the other reviews these are great people. Shout out to Mark and Jen with the customer service.

Called the business for an inquiry and they insisted on text instead. I asked them to verify if the specific S&W revolver I was about to order was a no-lock version and they sent me a copy-pasted AI slop answer on the model in general that turned out to be completely false.

Be wary of any information you receive from them, if you intend on still doing business here.

First, I ordered ammo here because lowest rate.
Second, I liked here because they were pretty friendly as I received surprising thank you email.
Third, I may come back for refills.