Federal Motorcycle Transport Reviews 

I am saddened to not give a good review. I shipped a custom made Harley Davidson from Las Vegas to Florida and even paid extra for more insurance. First off when the "loaders" came to pick up the bike I asked if they needed help and they said yes as they had never loaded a motorcycle before, they were really nice but lets get real, this is a 50k custom motorcycle and I stressed I would pay whatever was needed to create peace of mind.

Next it was delayed by three days on delivery, that is okay. When it was delivered my custom mirror was broken and not repairable, otherwise it seemed okay.

When I went to ride it the next day I noticed that the clutch was sloppy and had come undone during travel.

When I called to get assistance I spoke with a lady (also very polite) but did not understand anything of what was wrong. My main upset is that although I paid for extra insurance the lady said that there was nothing that she thought could be done as I had signed off upon arrival and only noted the mirror.

I still cannot find the mirror online as its custom so am now out over 1k despite paying extra.

Overall everyone was very helpful and polite its just that I am still stuck with these damages. If this can get handled I will change my tune immediately.

I have had 2 bikes delivered with no problems. They are easy to deal with and I would use them again.

They have transported my bikes (adventure, sportbikes, vintage..) from coast to coast in the last 10 years. Never a problem or delay and the online tracking is great. I'm sure I'll use them again in the future.

Excellent transaction from beginning to end.
Also the feature to know where the location of transport was all the time, and the call from the driver at the delivery which was on time!

This was the smoothest, most friendly and economical process. Can't say enough about Barb and the folks at the warehouses as well.
Highly recommend!!!

Professional and fantastic to work with!!!!

It is important to begin my review by saying that I'm very particular (picky) about how I keep my cars & my motorcycles. I've used Federal twice now, once from southern CA to Spokane, WA & most recently from Vernon, CT to Culver, IN. In both cases the motorcycle being shipped on my behalf was obviously cared for & arrived damage free. They do what they do well. I'd recommend Federal without hesitation.

One two occasions in the past year, Federal Companies has come to the rescue when I needed my motorcycle and trailer shipped safely and securely. The first, in 2016, I was unable to return from a cross-country motorcycle trip due to an unexpected illness and had to have them shipped.
The second time was when I recently relocated between states. Based on my initial experience, I had no hesitation in calling FedCoS to help me once again.
I look forward to working with them in the future, should I need to ship my motorcycle and/or trailer.

Mary is my contact and she is always friendly, responsive, on top of the details, and great to work with.

On time, no damage. Delivered on time, professional and knew what they were doing.

Great Company to deal With!!!! They take great Care of the Bike!!!

I received the Yamaha on time and in perfect shape. Good people to deal with on the phone. I give them 5 stars. Russell Walton

Always there when I need you and deliver on time and hassle free!

My motorcycle arrived in perfect condition on the date promised. The booking process couldn't be easier and with zero grief. Would not hesitate to use this service again thanks KB

Good and bad
Hired STS\Federal to move my motorcycle from NY to Las Vegas.
It arrived at destination with $4000 of damage (both fenders cracked, headlight destroyed, light bar bent, brake light cover literally ripped off).

Good:
The claims personnel could not be nicer or more professional. Nichole, Mary and Lindsay were excellent in helping me navigate the process and I was eventually reimbursed for the damages. Highly recommended.

Bad (Very bad)
Unfortunately, the reason for using a shipping company is not to enjoy a good claims process but to get an item from point A to point B without incident.
For this, the company failed miserably.
I also had to spend a ton of time and effort to get the bike over to a dealer and have them provide a repair quote while not being able to use the bike as needed.
The company stated that my inconvenience would not be compensated in any form.

Because they failed in their primary function of providing acceptable shipping services, I would strongly not recommend them.
They only get 2 stars because of their excellent claims service. Otherwise, ZERO stars.

These guys are on time and extremely professional. They picked up my bike in SoCal and dropped it off in Miami Beach exactly when they had quoted. It took them all of 10 minutes to have it on a palate and securely into the back of a truck, and the two young men were obviously expert and experienced. I will use them again any time necessary and would recommend their services to anyone.

Excellent job they took my information and kept me informed, delivered without incident. Not a lot to say when everything went so smooth.

Great people, all very helpful and cooperative. Will ship my next motorcycle wherever.
THANKS to the TEAM !!

excellent vendor. Pricey but so are their competitors