Furniture Village - New Malden Reviews 

Ross at Furniture Village is your guy! Buying a mattress isn’t an insignificant purchase. Ross was knowledgeable about the product range, took time to understand our needs and gave us space to make a decision. His service was truly appreciated and made the shopping experience enjoyable. Highly recommend this store and Ross!

Ross at furniture village was very helpful, and gave us a very good service

We had a fantastic experience at Furniture Village, thanks to Ross. He was incredibly friendly, patient and professional. He listened carefully to what we were looking for and gave us great advice without putting any pressure on us. He made the whole process of choosing our sofa easy and enjoyable. Excellent customer service — thank you, Ross! Highly recommended.

Hasi was very helpful and brought our order in at a very good price.
A pleasure to work with

Great experience as usual. This is my 3rd bulk purchase from furniture village,Kingston . I was Looking for a dressing table today and I ordered what I really liked.
Thanks very much Ross for your help.

Always nice staff. Jonny was very helpful

Extensive showroom display, courteous and helpful staff

Shahid and the team were very friendly and helpful, and made us feel very welcome in the store. They were professional, knowledgeable, and never pushy. We had a great experience and would definitely recommend them to others!

I had a very positive experience with this company. The staff were welcoming, polite, and attentive, offering drinks and regularly checking that everything was okay. I would also like to give special recognition to Mr Ross who was extremely helpful throughout mine and my family visit and went above and beyond to make sure we were well looked after. Excellent customer service overall.

We bought our sofa and chairs from FV - Ross’s sales support was great: light touch so that we felt free to wander and try things out, but there when we had questions and also directing us to our ideal match. Very happy with our purchase and the payment options and other services provided.

Really great range of quality furniture. We had excellent customer service. A special mention for Ross who helped us with the purchase of two Hypnos mattresses. The price deal was really competitive. Ross was knowledgeable and helped us understand the different options.

I could have had a bit more support in general but after I’ve decided to buy what I wanted, Mahdi was very helpful and friendly.

Irshad and shahid are both a credit! Thanks for your continue support and assistance

Jonny was fantastic today - over and above customer service.

We went to the furniture village to buy a sofa set and Irshad was so helpful. He helped us find the perfect sofas and he was very helpful.
Thank you!

Hasi and shahid very good sold us a mattress very happy with the purchase

Irshad was an excellent assistant in helping us choose our mattresses today. Would highly recommend.

We bought three beds and a dining table from Ross, and we’re very happy with our purchase. The quality is great and the prices are reasonable. Ross was very friendly, helpful, and professional throughout the whole process. Great customer service and a very positive experience. Highly recommended!

Very good experience. Having researched the product Mahdi was very helpful and showed a good level of expertise when helping us order our sofa selection.