Furniture Village - Northampton Reviews 

Very helpful not pressured great assistance

I can’t comment on the sofa I bought or the delivery service, as I only ordered it yesterday, but the salesperson Mo was helpful and knowledgeable. Overall, my experience instore was positive, with no high pressure sales techniques.

This is the second time in so many weeks and experience was exactly the same. Very pleasant, professional and no pressure at all in making my purchases.

They where very good 👍

Mau was incredibly helpful and friendly. A pleasure to deal with. We left with a fantastic bed. Would recommend

Moving house, a new build with a completion date of 12th June. Today we visited the Furniture Village to purchase our suite of furniture and a double and a King sized bed. The salesman (Terry) was very good, extremely patient, expert and guided us through our purchases. We were very pleased with our purchases and delivery was arranged around our house move. Thank you Furniture Village and Terry.

We had the full attention and support while we were choosing our furniture

Plz update your IT system.Such a long process just to buy a picture

Great customer service very helpful all around

The sales guy Terry was very helpful and knowledgeable without being overbearing. He helped guide us without influencing.

A really good customer service experience and very quick delivery lead time. Absolutely wonderful service. Nigel talked us through the process and it worked out great.

Saw exactly what we wanted Nigel advised on all options available . We’ll laid out store with wide product choice .

Customer service is the best, I was looking around and one of the staff approached me asking if I need help, everything was done without any delays, chose what I needed and finished within 20minutes.

Polite , on time great service. Thanks

I found the assitant extremely helpful. She answered all my questions & gave me lots if information to help me make an informed decision.

Easy process in the shop, very experienced and kind sales representative who seemed to genuinely care about more than selling - helped show me around the product, recommend where I sought advice, was honest and transparent throughout. Got a phone call to arrange delivery from a professional lady, and the delivery time was quick, and the guys who delivered were also nice, and professional, the product itself looks fantastic and adds a lot of character to the kitchen / dining area.

All in all, very positive

The assistant was very helpful. Did not hurry me at all. He took a lot of time with me and helped me to decide on my final choice.

Service at store was very good
We will have to wait and see on delivery

Great service, tried for the upsell but was firmly declined which didn’t change the sales reps approach. Quick, easy, good value for money.