Furniture Village - Online Reviews 

Thank you Katie & Cam for a great booking experience! Very clear next steps, and look forward to receiving our order! Thank you!

I recently ordered a new mattress via the online sales team.
I wasn’t sure what to go for but after a chat with Katya about the bed and what i was after she was full of knowledge and helped me with my decision.

I was then transferred to Katie to process the order and discuss delivery options who again was very friendly and helpful.

Please pass on my thanks to these two lovely women who both had a positive energy and friendly nature who are also a credit to your company.

Helpful, friendly, knowledgeable and professional staff made us feel welcome and appreciated. Thank you

Easy to understand website, great prices and swift processing.

Great service by Katie. Proffessional and customer friendly.

Will definitely recommend. Thank you!

Aaron was most helpful particularly regarding the delivery date I requested.

Aaron was really helpful and very professional, explained everything very well, was a pleasure to deal with.

The site is well laid out and easy to navigate and the ordering process is straightforward. My only criticism is that the delivery cost isn't made more obvious up front. I only discovered it at checkout.

My husband and I went to the branch in cheltnham and purchased 2 three seater sofas electric recliners head n feet plus 2 large ocean lamps and a king size hybrid Emma mattress 3 months ago justina served us also another gentleman done the paper work they gave us a coffee from the machine with a very nice cooki each they were very friendly and professional they no there job well I nice afternoon spent in the shop looking and disscusing what would suit us the best with no pressure applied lovely people a credit to your shop also the young men who delivered our furniture were very professional that was in may this year I am Mrs dobbs from gloucester

Easy to use website. A 4 as some of the options on the instore information leaflet for the Hong Kong were not available to add on, on line.

Easy to pick product and order online

Easy! Great products, easy to order, looking forward to my chair!

Jessie, your online sale assistant was very helpful helping me to place my order after having difficulty trying to place the order online!

Jodi in the Customer Contact Admin Team quickly and efficiently cancelled my order and arranged for a refund. This was done soon after receiving my request so I have not had to wait or contact Furniture Village again. Very good service.

Easy to order, measurements clear. However, no estimate given for supply, only for delivery time once the rug has arrived at the delivery depot.

Cam was very helpful and friendly Thanks Cam!

Really helpful customer service. Katya has been absolutely a life saver - thank you!

I ordered a sofa on line easy website to use I needed to amend the order spoke to the sales team spoke with Honey who was amazing efficient professional personable really good service!!

Fast and pleasant transaction. Melissa and Cam made the whole process really easy.