Furniture Village - Romford Reviews 

Great all round experience.The sales assistant was very helpful and knowledgeable

It was great customer service from nicola I recommend coming this store again

Amazing and attentive staff with many amenities and good customer service, and the sofas, beds and tables I looked at were amazing quality and beautiful. Recommend

We recently purchased a bed frame and mattress from Furniture Village at Gallows Corner Retail Park, Romford, and had an excellent experience from start to finish.

A special thank you to Swarn Marwaha, who assisted us throughout the process. He took the time to understand our needs and helped us choose the most suitable mattress for our comfort and sleeping preferences. He also explained the different types of bed frames and mattresses available, making it much easier for us to make an informed decision without feeling pressured.

Swarn was friendly, professional, patient, and incredibly accommodating. He answered all of our questions thoroughly and even managed to offer us a fantastic discount, which we really appreciated.

The customer service we received was outstanding, and Swarn’s knowledge and genuine willingness to help made our shopping experience enjoyable and stress-free. We would highly recommend Furniture Village, Gallows Corner Retail Park, Colchester Road, Romford RM3 0AQ, especially if you’re looking for expert advice and excellent customer service. Thank you, Swarn, for making our purchase such a positive experience!

We recently bought a bed from the Furniture Village at Romford Gallows Corner and had a wonderful experience. Swarn Marwaha looked after us and was incredibly good and nice throughout the entire process. There was no pressure, just genuine help and great customer care. Thank you, Swarn, for making our purchase so smooth and pleasant!
Fantastic service from Swarn Marwaha!

Visited Romford Gallows Corner branch and was served by Swarn Marwaha, great service and friendly welcome,would recommend

Good customer service

Super service by Sir Dragos, experimented different combinations of dining options and took his time to explain and give us own time to consider options.

Thank you very much

Great experience

We walked not going to buy. The reception and welcome of Ian, we ended up purchasing. Very friendly and helpful.

We came in to find a mattress, Dragos and the team at the Romford branch were so helpful and professional. We got great advice and left happy customers! Thank you

Cam was very helpful, professional and honest in his advice. He went above and beyond even responding to my WhatsApp when he was on holiday in St Lucia (lucky man). Top marks all around for the Romford Branch 10/10

Ordered 2 sofas and an armchair. Received 2 sofas - no armchair. Woken at 6.25 a.m.
with the delivery. Advice of delivery time was sent 35 minutes later! Order now showing as completed, although still no armchair!!

Served by Swarn Marwaha today who talked us through all of the options available for us buying our new sofa, no pressure sales techniques and everything straightforward, recommend the store and service provided was excellent.

Knowledgeable, helpful assistant. Excellent service.

Assistant’s name - Swarm Marsha

Nicola couldn’t do enough to help and advise. She was a fantastic representative of your store!

Miss Nicole who helped a lot. she is brilliant.

Parents came to Furniture Village(Romford)too purchase few Furniture, the sale consultant Nicola was absolutely fantastic and helpful.

We had a good time browsing through the furniture at this store. The aim was really to get a feel of the products and to see what's suitable for us, with no intention to make a purchase as yet. Our sales assistant Dragos was very helpful in showing us around and catering to our needs. We felt he went above and beyond, searching through the Ipad to find exactly what we were looking for, so we're grateful for the good customer service with no pressure to buy!