Furniture Village - Ruislip Reviews 

Firstly it was the air conditioning when it was roasting outside. Then it was the greeting and knowledge of Essa who helped us every step of the way during our visit

Staff very knowledgeable and confirmed our needs and answered our questions.

Absolutely great and so easy to sort everything

Cannot amend order once made!
Do not buy there unless absolutely sure that’s what you want as you are not allowed to change your mind at all even soon after the purchase

Rajesh provided excellent customer service. He was friendly, knowledgeable, and helped me choose the perfect sofa. The whole process was smooth and hassle-free. Highly recommend Rajesh for his professionalism and outstanding support!

Had a good laugh with us while making our experience great! Highly recommend if you’re buying a sofa :)

Ahmed gave us great customer service. He helped us purchase the mattress according to our needs. The whole experience was winderful and stress free.

Julie was very friendly, helpful and accomodating and made the experience shopping for new furniture alot less stressful.

Initially we were welcomed and asked if assistance was needed. We declined, saying we were browsing.

Later when information was required the sales attendant; Rajesh Reddy; was most helpful.

He had a fantastic knowledge about the product we were interested in. We were extremely happy with the customer service offered.

Rajesh came to our home to ensure what we liked would fit.

I would highly recommend FV.

Hasten to add we have purchased our lovely recliner corner unit.

So happy, thank you to Rajesh and the team at FV Ruislip.

A Lovely man called Samir helped me place my order. I was alone with 3 kids so he was extremely patient and kind while I asked a ton of questions and was super friendly and helpful. Will definitely visit the branch again in future, thank you!

Two £4,000 wardrobes delivered faulty: one missing its backboard and unbuildable, the other scratched and misaligned. A week of emails, no resolution, just blame passed to "the supplier". Worse, my £400 deposit paid in store was never deducted from the balance, so the finance agreement was set up on the full £4,000.

Ash gave us a good deal on a sofa and treated us with courtesy

Kiran was very helpful. Took no time to arrange and forward inspection report to the manufacturer. I always buy my furniture from furniture village. They sell very good furniture and great service. I strongly recommend Furniture village.

Abs was extremely efficient and personable. I hope the follow through backs his excellent service

Ash from the south ruslip branch was very helpful and efficient would definitely recommend. :)

Excellent service

Ash is an excellent communicator and very helpful to make the right choice!

Samir was very knowledgable and friendly and helped guide us to choosing a mattress we love.

I purchased a suite from the Ruislip store in May. Julie the sales advisor was extremely approachable, and thorough in explaining the process from purchase through to delivery, including removal of my old suite.
She very kindly allowed me to take a swatch sample from the store to show my husband at home.
I feel that I was allowed plenty of time in making my choice of furniture.
It has been delivered today 2/07/2026 by Jay, Kush and Andy who were all pleasant, calm and professional, they worked well as a team and successfully managed to get the sofa and chairs through quite a tight doorway!! Well done to them.
All round brilliant experience.

They are very accommodating and friendly. They won't force you to buy. If you ask them for advice they so helpful. So far I'm happy 😁