Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... Toon meer
Locatie
Wijzig locatieEdgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... Toon meer
We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... Toon meer
Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... Toon meer
Bedrijfsgegevens
Contactgegevens
Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, Verenigd Koninkrijk
- 0204 581 7950
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fizz is the best!
We had a great experience at Furniture Village, thanks to Fizz. He was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to answer all of our questions, helped us explore different options without any pressure, and made the experience really smooth and enjoyable. His customer service was excellent from start to finish and we really appreciated how friendly and professional he was. Thank you Fizz for all your help; we’re very happy with our purchase and would highly recommend both him and Furniture Village!
Very friendly and informative
Very informative and helped ensure it…
Very informative and helped ensure it was a seamless experience, we had Fizz and Arvind helping us! Highly recommend
Amazing customer service at furniture…
Amazing customer service at furniture village and a great experience at the store. Ahmed was especially helpful and enthusiastic to assist us with everything we need. Very friendly, knowledgeable and patient throughout. Would definitely recommend this place and ask Ahmed if you can.
-Mary Jane Lamigo
Fantastic service from from Fizz we…
Fantastic service from from Fizz we actually went to see him 5 weeks ago and loved his service soo much we traveled the 30miles back to him as we wanted to see him even though we have a branch 5mins away from our home. A true credit to the company! Will defo recommend!!
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Invoke Section 75 to resolve no response from Furniture Village
Furniture Village's own delivery team spotted a fault with the sofa on delivery. So far I've been fobbed off with delay to 'reinspect' and zero response to my email. I have had to invoke Section 75 to get their Finance company to investigate as Furniture Village will not respond.

Antwoord van Furniture Village - Staples Corner
Mr fizz help us a loot to make very…
Mr fizz help us a loot to make very good choices for our new furniture.
Fizz was a total Superstar !!!!!!
Amazing service
Ian was lovely we bought two tables , was ready to answer any question necessary !
Fizz was absolutely brilliant
Fizz was absolutely brilliant. He provided me with excellent customer service and went above and beyond to help me purchase furniture that I was extremely happy with. Fizz is a credit to your company furniture village.
Thank you to Ian who was able to get us…
Thank you to Ian who was able to get us exactly what we wanted with our bar chairs. Quick and efficient service in store. Thank you!
It was lovely chatting to Ahmed to buy…
It was lovely chatting to Ahmed to buy some of our furniture here, he was really helpful, knowledgeable and friendly. We are very happy to have found exactly what we wanted with Ahmed’s help.
Fantastic Friendly services Mr.Ian was…
Fantastic Friendly services Mr.Ian was help us.
Both Gemima and Natalie from Furniture…
Both Gemima and Natalie from Furniture Village were brilliant in resolving my issue regarding my mirror that was broken during shipment. Thesectwo were very professional and empathetic of my situation that caused me to report the damage late.
At firstbI spoke to one lady who sounded very unprofessional and heartless. She kept on talking about the 7 day policy to report the damage yet I was trying to tell her that I was unwell to focus on fixing the mirro so it remained packed until when I opened it later and found the damage. She had no empathy at all, no time to listen.
Thank you soo much.
Ahmed was amazing and wotjed hard to…
Ahmed was amazing and wotjed hard to make us hapoy. We left spending 4 thousand. Ahmed is the man!
Arvind was a great help
Arvind was a great help! He helped us quite a lot with our shopping :)
Fizz has been an absolute legend
Fizz has been an absolute legend. Big shout out to him for helping us out!! Woohooo✨✨
His a big joker and I loved the interaction and all the help he has provided. Thank you.
We just got a sofa today. Fizz was great!
We just got a sofa today! Fizz was incredible! He sat with us for a long time whilst we were deciding between 2 different sofas. We finally decided and he wa so helpful and with us every step of the way. I highly recommend and cannot thank you enough for great customer service. All the best with your new arrival. Danielle and Darren
Arvind was an excellent staff member
Arvind was an excellent staff member. From the moment we walked into store he gave us a warm welcome and immediately offered a hot drink and asked if we needed help. He then assisted us with buying our dinning table and gave us excellent advice. It was an absolute pleasure being served by him.
All the staff were friendly and…
All the staff were friendly and welcoming. Arvind was especially helpful and gave honest, thoughtful advice
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







