Attention to detail and good service combined with reasonable prices.All in all a good experience. Just to add this on - I bought a guitar tge week BEFORE they went under.Sam, tge guitar guy did a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a... Toon meer
GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful Marshall FX amp is nic... Toon meer
It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcoming and unpretentious, GAK exists to support and partner with the music lovers and learners community, bringing Brighton music culture to its customers and providing competitively priced, high quality instruments to beginners, seasoned players and professional musicians, in-store and online.
Contactgegevens
76-81 North Road, BN1 1YD, Brighton, Verenigd Koninkrijk
- 01273 665 400
- mail@gak.co.uk
- www.gak.co.uk
4,8
Uitstekend
67K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Service
Excellent Service
Item became faulty, emailed GAK, they set up a DPD label posted item off, got new item back. Excellent.
4 maart 2025
I found an item I wanted online paid…
I found an item I wanted online paid for it and received it a few days later and if I’m looking for anything in the future I will check out GAK again so we’ll done..
5 maart 2025
Item exactly as described
Item exactly as described. Dispatched promptly and well packaged. Overall, excellent service. 10/10
4 maart 2025
Good items, bad packaging.
Item was fine, QC label was cut and the box lid was open. Not sure if this is standard practice to check an item before posting.
All items posted loose in a grey bag.
Jack lead had ripped the bag and was hanging out.
Basically the issue was packing for postage.
5 maart 2025
Antwoord van GAK Music Emporium
I'm sorry to hear about this, Andrew! I've passed this feedback over to our warehouse manager and asked him to speak to the dispatch team. Where appropriate, everything should be bubble wrapped to protect it during transit. I'm sorry for the hassle this has caused!
Kind regards,
Dan
GAK.co.uk
Bought an amp which developed a fault
Bought an amp which developed a fault. Customer services were great, arranged for a collection on my prefered day and sent a replacement one out straught away. Also find GAK very competetive on price!
3 maart 2025
Not so good this time around
I recently purchased an Ibanez AZ. The instrument itself is great though the fretboard was extremely dry and there were small patches of some material all over the body. Luckily with some elbow grease I managed to get rid of them! Because of the state I received the instrument in I can't give 4 or 5 stars. Though previous purchases from GAK have been superb unfortunately this time I wasn't as happy right away. Please inspect any orders in future and take into account how the customer would feel if an instrument isn't quite up to scratch when delivered.
25 februari 2025
Antwoord van GAK Music Emporium
I'm so sorry to hear about this, Ryan! I've double checked your order and I can see the guitar was shipped to you direct from the UK distributor. The guitar didn't come from our warehouse stock. I'm glad you managed to clean it up OK, but I appreciate this is not what you expect to find on a new guitar! I'll pass this feedback over to the distributor. I was under the impression they QC'd all their stock so I'm sure the feedback will be valuable to them. Apologies for any hassle this has caused!
Kind regards,
Dan
GAK.co.uk
Great as always
Great as always, I have been buying gear from GAK for many years and have always been very happy with my purchases.
4 maart 2025
Great service
Great service, advice and excellent salesmanship. Would definitely recommend. Will go back for more equipment when needed. Bought Roland DJ 505 DJ controller.
4 maart 2025
Always great service and comppetetive…
Always great service and comppetetive prices from these guys.
Use reliable couriers and deliveries always on time.
4 maart 2025
Helpful and well-informed
Helpful and well-informed staff and simple delivery without any fuss
3 maart 2025
Absolutely fantastic communication
Absolutely fantastic communication! My guitar turned up the next day and it was packaged very well. Thank you!
3 maart 2025
GAK Brighton
GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful
Marshall FX amp is nice, compact, has many effects, not tried them all, amp was on offer .
3 maart 2025
Quick delivery of chosen items
Quick delivery of chosen items, in this case @59 humbuckers.
Good value for the quality supplied
3 maart 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.