I have used Galactic for many years and they have always delivered, both in terms of actual delivery and quality. Many years ago, I was round friend’s place and bought some local over priced rubbish.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have gone with galactic 3 times. was gonna have a summer party, but, i decided to keep the money saved for my 30th. Next year, in April, ill be coming again, but my area will sound like a warzone, c... Toon meer
Some people thought, we may have gone too far this time. Words like ‘Thermobaric’, ‘Apocalyptic’ & ‘Dresden’ were being banded around before the display. During the display, countermeasures... Toon meer
Bedrijf heeft geantwoord
I ordered fireworks online and went to pick them up from the Dinnington store. No fuss ordering, and very good prices compared to other online retailers. Unlike some of our more local fireworks stores... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Galactic Fireworks have the biggest and best range of premium quality fireworks for sale in the U.K. These include rockets, cakes, display packs, sparklers and more - buy online now!
Contactgegevens
12-14 Hangsman Lane, S25 3PF, Dinnington, Verenigd Koninkrijk
- 01709769184
- help@galacticfireworks.co.uk
- www.galacticfireworks.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good delivery but fireworks seemed poor quality
First time ordering off this site, website was easy to use, delivery was quick, price was reasonable, however on the night we used them, multiple cake type fireworks, misfired or didn’t get off the ground, went sideways and this became quite dangerous so we had to put them out in the end.
29 december 2025
Antwoord van Galactic Fireworks
Hi Lewis, really sorry to hear this - it's rare as we stock high-quality fireworks, but with everything being handmade, the slightest issue during production or transport can occasionally cause problems. Please email us at help@galacticfireworks.co.uk with your order number and we'll arrange a refund straight away. - Galactic Fireworks
Don’t buy Fireworks from anywhere else!!
Ordered some last minute fireworks for NYE and they were delivered so promptly as advertised by a very friendly happy employee (this positive delivery attitude is very rare!)
The fireworks were FANTASTIC!! Website very user friendly and useful having the videos of what to expect and a description. Great value and can’t wait for an excuse to buy more… maybe my birthday.
Thank you and HIGHLY RECOMMEND
31 december 2025
Review zonder uitnodiging
Antwoord van Galactic Fireworks
Wow, what a headline - love it! So glad we could sort your NYE order out last minute and that our driver spread the good vibes. Thrilled the fireworks were FANTASTIC and you found the videos handy. Birthday fireworks sound like a brilliant plan - we'll be ready when you are! - Galactic Fireworks
Very good value and delivery on time…
Very good value and delivery on time excellent company
29 december 2025
Antwoord van Galactic Fireworks
Thanks Darren! Appreciate the great feedback - value and on-time delivery are exactly what we aim for. Pleased to have an excellent rating from you! Hope your display went brilliantly. - Galactic Fireworks
Bought these online 3 days prior to NYE…
Bought these online 3 days prior to NYE 2025. Arrived safely boxed and delivered by hand. Fireworks were of exceptional quality, lit up our village at midnight and the children were delighted 🤩 will definitely be using again.
31 december 2025
Antwoord van Galactic Fireworks
What a lovely picture - your village lit up at midnight with delighted children! That's exactly why we do what we do. So pleased the fireworks delivered exceptional quality for your celebration. Look forward to helping you create more memories next time! - Galactic Fireworks
Really quick delivery great price and…
Really quick delivery great price and Really good fireworks
29 december 2025
Antwoord van Galactic Fireworks
Thanks Kier! Quick, good value and quality fireworks - that's the trifecta we aim for! Glad we hit the mark. Hope your display was a cracker! - Galactic Fireworks
Endless Spam Texts
Ordered from them online over 3 years ago (November 2022) with no issues and would have given 5 stars. However, all my goodwill towards this company has now gone due to the endless Spam texts that I never asked for.
Firstly, I never subscribed to text marketing in the first place, I would only ever subscribe to email marketing at most. Secondly, I have unsubscribed from their texts many times, and it confirms I have unsubscribed, but I still get the texts.
Recently got another for NYE 2025 (last one was around bonfire night where I unsubscribed AGAIN!) so I've now forwarded the text to the Spam texts number (7726) for blocking centrally by the mobile networks and have also added them to my phone's local blocklist. I suggest you do the same if you have the same issues with them. You could also report them to the ICO if you can be bothered.
If you look back over their reviews you will see others have reported this and yet it doesn't ever seem to get resolved, despite the company saying they will look into it. They are legally obliged under GDPR to provide a WORKING opt-out link, so they are in breach of UK law here.
31 december 2025
Review zonder uitnodiging
Antwoord van Galactic Fireworks
Hi Matt, we're really sorry about this and take it seriously. We'd like to investigate - could you email us at help@galacticfireworks.co.uk with your mobile number so we can check our system and ensure you're fully removed? We use a third-party SMS service and want to get to the bottom of why unsubscribes aren't working for you. Apologies for the frustration. - Galactic Fireworks
This comp do'ing well Great firewors.
31 december 2025
Antwoord van Galactic Fireworks
Cheers David! Glad to hear you enjoyed them. Hope the fireworks lit up your celebration brilliantly! - Galactic Fireworks
Galactic Service
Faultless service! Website is easy to navigate through, placing order with ease.
Delivery was spot on! NYE spent with a splendid display!
Will order again!
29 december 2025
Antwoord van Galactic Fireworks
Thanks so much Waren! Music to our ears - splendid display is exactly what we're after! We'll be here when you're ready to order again. Happy New Year! - Galactic Fireworks
HAPPY AS ALWAYS
I have been ordering my NYE firework for the last 4yrs with GF and never had any issues.
Promo prices are great and delivery was on time or even earlier as promised.
I could only wish that the standard delivery charge could be way cheaper than present price
Thank you and looking forward to order for NYE’27
6 december 2025
Antwoord van Galactic Fireworks
Four years and counting - we love seeing you back! Thanks for the feedback on delivery too, always good to hear what matters to our customers. See you for NYE'27! - Galactic Fireworks
Great service
7 december 2025
Antwoord van Galactic Fireworks
Thanks David - great service is what we aim for! Appreciate you taking the time to leave a review. Hope to see you again! - Galactic Fireworks
Excellent service
Regular updates on delivery everything i ordered worked perfectly will buy from Galactic again
7 december 2025
Antwoord van Galactic Fireworks
Thanks Thomas! Regular updates, everything working perfectly - that's exactly what we aim for. Delighted you'll be back - see you at Galactic again! - Galactic Fireworks
Antwoord van Galactic Fireworks
Thanks Gary! Great service, great display, great price - love that triple combo! Appreciate the review and hope the display was spectacular. - Galactic Fireworks
Antwoord van Galactic Fireworks
Thanks so much! Nothing beats making sure the fireworks arrive in time for a birthday celebration. Hope your son had a brilliant display! - Galactic Fireworks
You'll never need another Fireworks Company!
Great company, Fantastic products, always!!!
28 december 2025
Antwoord van Galactic Fireworks
Wow, what a title Dave! Great company, fantastic products - that's our aim! Thanks for the brilliant review and loyal support. Here whenever you need us! - Galactic Fireworks
4 of the cakes that I purchased just…
4 of the cakes that I purchased just fizzled away on the floor.
Emailed Galactic Fireworks, however they didn’t reply !!!
7 december 2025
Antwoord van Galactic Fireworks
Hi Chris, sorry to hear about this and apologies for the delayed reply - we were closed for the start of January but we're back in the office now and working through emails today, so we'll get back to you shortly. Issues like this are rare as everything is handmade, but the slightest problem during production can occasionally cause faults. We'll get it sorted for you. - Galactic Fireworks
Absolutely fantastic variety of…
Absolutely fantastic variety of fireworks within our box set we purchased
Prompt delivery also
Definetly use again
7 december 2025
Antwoord van Galactic Fireworks
Thanks Chris! Our box sets are designed to give you a fantastic variety for a complete display. Glad the delivery was prompt too - see you next time! - Galactic Fireworks
Will definitely order here from now on
7 december 2025
Antwoord van Galactic Fireworks
That's brilliant to hear - welcome to the Galactic family! Thanks for the review and look forward to lighting up your future celebrations. - Galactic Fireworks
Antwoord van Galactic Fireworks
Thank you so much Byron! We're delighted you've always had great service from us. Hope your displays have been fantastic! - The Galactic Fireworks Team
Antwoord van Galactic Fireworks
Thanks Paschalis! Brilliant is what we aim for! Hope your display lit up the night perfectly. - Galactic Fireworks
Fantastic experience
Fantastic experience, from now on, I'll buy only from them.
Everyone enjoyed,even the neighbors, were filming, I'll give more than 5 stars 🤩. I've tried more than one year different products and providers, this is by far the most satisfying one, price products, quality
27 december 2025
Antwoord van Galactic Fireworks
Wow Adrian - neighbors filming is the ultimate compliment! So glad everyone enjoyed and that you found the best combo of price and quality. Thanks for choosing Galactic! - Galactic Fireworks
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.