Sad to see game on its last leg but I do enjoy going there to get my funko pops they sell loads off cool ones and buyed loads in the past plus even got a £5 pound pop from the Chatham shop that ma... Toon meer
Locatie
Wijzig locatieGAME, 48 Pentagon Centre, ME4 4HY Chatham, GB
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Lees wat reviewers zeggen
Friendly helpful staff, good selection of stock. It would be better if there were more Masterverse & Origins ranges of Masters of the Universe toys in store though as i collect these mainly.
I took back a pre-owned controller that had an issue. They tested it and told me it’s fine. This wasn’t a comprehensive test. Basically they said “no”. I was only looking for a straight exchange,... Toon meer
Bedrijf heeft geantwoord
To much junk (toys n such). I’m used to being able to go to game and find all my console and computer needs now 3/4 of the store is toys and rubbish that I have no interest in, I’m an adult I don’t ne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GAME - Chatham
Geschreven door het bedrijf
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contactgegevens
GAME, 48 Pentagon Centre, ME4 4HY, Chatham, Verenigd Koninkrijk
4,3
Uitstekend
13 reviews
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Sad times
Sad to see game on its last leg but I do enjoy going there to get my funko pops they sell loads off cool ones and buyed loads in the past plus even got a £5 pound pop from the Chatham shop that made my day
If u was think about getting video games from there shop wouldn't recommend but if u want a funko then I would say take a look and u may be Surprised what they got on offer for u
4/5 is my rating
21 juni 2024
Review zonder uitnodiging
Friendly helpful staff
Friendly helpful staff, good selection of stock.
It would be better if there were more Masterverse & Origins ranges of Masters of the Universe toys in store though as i collect these mainly.
9 januari 2024
Always helpful
Got gift cards. The staff are always helpful and friendly. The always help me. 90% of the time I have to describe what I want as I never know, it always what my daughters want.
19 december 2023
Stock up
Needed some ideas for Xmas wasn’t disappointed bought several items great prices good friendly advice.
16 december 2023
We bought a PS5 with insurance
We bought a PS5 with insurance. Excellent service and everything we needed to know was explained by the very helpful staff.
18 november 2023
I took back a pre-owned controller that…
I took back a pre-owned controller that had an issue. They tested it and told me it’s fine. This wasn’t a comprehensive test. Basically they said “no”.
I was only looking for a straight exchange, had no reason to make a special journey incurring all the costs if I was making up the issue.
I was made to feel I was lying, and they said to go home and maybe make a video of the fault to show them. A lot of hassle for something that should be easy. Only after pointing out I had nothing to gain from a swap, and that if they thought the old one was fine they could just resell it did they agree to change it. I pointed out whoever bought the old one would end up returning it but this didn’t seem to bother them.
It certainly won’t encourage me to support the stores over online as customer service is their only real usp and if that’s bad I’ll just stay home in future.
4 september 2023
Antwoord van GAME - Chatham
Hi Matt,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
To much junk (toys n such)
To much junk (toys n such). I’m used to being able to go to game and find all my console and computer needs now 3/4 of the store is toys and rubbish that I have no interest in, I’m an adult I don’t need a new toys r us.
30 juni 2023
Antwoord van GAME - Chatham
Hi Daniel,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
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