Bought a game for £49.99 as a gift. Less than 24 hours later I returned as my partner already had the game that I purchased. I asked for a refund to be told the policy is a credit note only and I ca... Toon meer
Locatie
Wijzig locatieGAME, Unit 50, 22 Westbury Square, PO16 0PB Fareham, GB
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Lees wat reviewers zeggen
Great deal. Easy to order click and collect. Disappointed when entering Fareham store 2 members of staff on their personal phones, didnt even lift their heads to say hello. Being paid to work. L... Toon meer
Staff are always super friendly and knowledgeable about their products. Always helpful and fun to chat with, great customer service, we return regularly to the store, every member of staff we meet are... Toon meer
store was nice and clean tidy. staff very helpful and nice. noticed some good prices on mobile phones that you not normally see in other places. will probably return to buy cellphones from them when m... Toon meer
Bedrijfsgegevens
Over GAME - Fareham
Geschreven door het bedrijf
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contactgegevens
GAME, Unit 50, 22 Westbury Square, PO16 0PB, Fareham, Verenigd Koninkrijk
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Robbed of £49.99 in broad daylight!
Bought a game for £49.99 as a gift. Less than 24 hours later I returned as my partner already had the game that I purchased. I asked for a refund to be told the policy is a credit note only and I can spend it in store or in sports direct. I said I did not wish to purchase another game, the game still had the security seal in tact and do not wish to purchase any sports wear. The response was ‘sorry that’s the policy’. There is no signage informing you that you will not get a refund if unwanted. Avoid at all costs in the future.
Member of staff was very knowledgeable…
Member of staff was very knowledgeable and helped me make the right decision rather than push me towards something I didn’t want or need. A very refreshing change from some other places.
Shop staff very knowledgeable
Shop staff very knowledgeable and helpful, talked us through the game system we were looking at, and the games to play on it
Staff need Customer Service Training
Great deal. Easy to order click and collect.
Disappointed when entering Fareham store 2 members of staff on their personal phones, didnt even lift their heads to say hello. Being paid to work.
Lady on checkout very helpful. Was mentioned about 2 members of staff but no comment.
Great service nice and polite
Perfect group of staff
Staff are always super friendly and knowledgeable about their products. Always helpful and fun to chat with, great customer service, we return regularly to the store, every member of staff we meet are amazing and go above and beyond. The whole team needs recognition, all amazing
Fantastic service!
Lots of great help and advice when I have very limited knowledge of the subject!
Staff are friendly.
I was looking for Turtle beach headset…
I was looking for Turtle beach headset in black and red and they was really helpful and I was really happy about my vist
More toys than games
Great cheap pre owned games but store is more of a toy shop than a video games store. That’s why it’s a 4 star not 5 star review
Nice Store
store was nice and clean tidy. staff very helpful and nice. noticed some good prices on mobile phones that you not normally see in other places. will probably return to buy cellphones from them when my current contract is expired. was nice to shop in person also. and wasn't given the you can get that online etc.
Customer service
Excellent customer service and colleague showed the disk to show no scratches on
Friendly and knowledgeable staff.
The staff at GAME are always so knowledgeable and friendly. They approach me as soon as I am in store to ask if I need help, and once I’m at the checkout they help me with other things too, and have a wide knowledge on everything GAME sells. Prices are faire and the store I shop in is well laid out. Sometimes however the staff do hover around me a bit.
Great staff that have knowledge and…
Great staff that have knowledge and enthusiasm for the videogame market and trends in general.
Very easy and quick transaction
Very easy and quick transaction. Always feel game are a bit more professional than cex, but maybe that is just my age!
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