GAME - Hanley Reviews 28

Trying to sell used PS5 cameras in store as new but they are clearly used and have been resealed.

This company should be investigated for a workforce of lying culture and awful customer service.

The higher ups clearly dont care and neither does the staff. If it wasnt for the toys you'd be all at the job centre

Thank god all your stores closing down, you finally got what you deserve

Great customer service when my order was damaged.

Game staff are always helpful, friendly and polite whenever I visit my local store they always spend time talking to me about my love of Star Wars and other collectibles and will keep me up to date of new releases.

Best games and best offers. And a friendly staff who knows the stuff

Friendly, patient staff

i like to shop at GAME they need our business to keep going , why would i buy game related products from a supermarket or even online ,

When I went into the Stoke-on-Trent store I was looking at the trade in games and I couldn't find the game I wanted. I asked the store lady and she was very helpful and polite she found the game I wanted. Fantastic service.

Smiled when I walked in, and I wasn't even buying anything. Helpful and very knowledgeable for what they offer.

Game had some really good bargains . so i was well impressed

Great service speedy and excellent value for money the complete package

Gentleman that served me was very helpful pleasant and gave a very good service 😀

Fabulous customer service + engaging conversation with Roger

Pre-ordered a playstation portal to pick up at the stoke game store in hanley just days before release and went into game store launch day and picked it up no issues what so ever....did the same with currys 2 weeks before hand and they didnt even bother to get in contact with me days before release and I had to get refund and contacted them twice in 2 weeks to get my refund back...week 3 , Monday morning and still no refund yet....none of this with game store....I'll be getting my pre orders with game store from now on. Thank you so much game🫡

The whole transaction was very smooth,from the website to the delivery everything was first class,wouldn’t hesitate to use in the future

Guys there are amazing, super kind and very helpful… Thanks

I always get a friendly short chat and welcome from the staff when i visit my local Game.

Awful experience at THE POTTERIES STORE. My 9yo son purchased a pre owned PS4 slim yesterday. It had the wrong power lead as well as a 3amp fuse instead of a 5amp fuse. Got a suitable power lead only to discover the console still didn't work. We travelled 30 minutes today to return it to store they replaced the console and lead then basically our complaint was not their problem as it had not been tested instore and the fact we wasted half a day returning was not their problem either also the fact we had a very upset child yesterday was unfortunate. Terrible attitude and awful customer service they were really rude.