GameServerApp.com Reviews 

148
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 5 van de 5 sterren

GSA is the best self-hosting option for anyone out there. Firstly, it offers complete independence from overcrowded servers with constant downtimes. You control the hardware on which your servers ru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My experience as a new customer: I tried to create an account, I got an error message saying my IP is blocked. I contacted the support via mail. They say my internet provider is blocked, even thou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Most everything I like, but there are a few very important things that are not working properly which is highly disappointing considering the amount I pay for how many machines I run. The sync is not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Servers run fine without issue and features are great, however support and server availability are lacking. Edit: In response to the reply: Its an issue everytime I come back to rent and need more... Toon meer

Bedrijf heeft geantwoord

3,3

Gemiddeld

TrustScore 3.5 uit 5

148 reviews

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3,3

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(148)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

GSA is the best!!!!

GSA is hands down the BEST server management and QOL tool I have ever used. Max is kind, attentive and happy to help at almost any hour of the day. Response times are insanely fast! I will never go back to using any other tool for my servers!

6 september 2023
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks for your great review Elusive!
I've put it up on the review wall!

Cheers Max

Beoordeeld met 3 van de 5 sterren

Great app for homelabb users as me

Great app for homelabb users as me. Been looking for something like this. Dosent yet support all games my members play but still some of the most popular.
How ever still struggling with where to find how to upgrade payment plan. The only way I could find it was when trying to add server and the app told me theres no room and gave me a link to upgrade my paid plan. Should be easier to find in my opinion.
You are doing a good job so far and eager to see your development. Maybe even more implementation with discord functions, player statistic and much more or maybe I havent found it all yet.

Cheers!

15 augustus 2023
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi Johan,

Thanks for your feedback! I'll make sure to review the add-on visibility to ensure it's easy to find. For the time being, please check out this section of the new docs: https://docs.gameserverapp.com/dashboard/add-ons

Make sure to join our discord if you haven't already. You can request games via our Github page: https://github.com/gameserverapp/Platform/discussions/categories/game-request

Hopefully GSA can earn a 5-star review soon ;)

I've put your review on the review wall. A photo is posted on our discord.

Thanks again!
Max

Beoordeeld met 2 van de 5 sterren

Multiple problems installing on windows…

Multiple problems installing on windows server, both 2019 and 2022 versions. There hasn't really been much help on their discord. The site would glitch out when it got to the installing step.

12 april 2023
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi,

Thanks for your feedback.

Unfortunately is it impossible for us to guarantee a working solution on all homebrew setups. As you can imagine are there many factors that come into play when dealing with hosting game servers from your home network, like internet settings and firewall. Therefor don’t we offer configuration support on home hosted setup. However, the majority of customers do run with non-supported providers just fine.

If you want an easy and guaranteed working solution, best to check out our supported providers. These are all tested and have guides to help you set up everything: https://help.gameserverapp.com/article/56-supported-server-providers

Beoordeeld met 1 van de 5 sterren

Unpleasant user experience & poor support

Unpleasant user experience and features that does not do what they promise and lack of will to have any customer service throws it all away.
There is far superior alternatives out there that have a active support team that does not give bog standard replies to everything.

If I did join and ask that and did not get any response then that means they do not offer any good customer service really. If the product description is so unclear that you do not know its going to work then you ask to get a response and see if the solution fits for your application. He also banned me from the discord wich is the only way of communication with them wich means they are not willing to offer any solution to the issue. I have paid for the service and this is the treatment

18 maart 2023
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi,

Not really surprised to see a review like this from someone that joins our Discord starting with the message: "if you could reach out to me so I could test and see if it will fit me and that my setup of things would work on it".

Wish you all the best.

Beoordeeld met 5 van de 5 sterren

4 years and counting

I have been using GameServerApp.com since April 2019 on the recommendation of several of my trusted peers. This platform is by far the most user friendly, cost-effective way to manage servers with a vast amount of features and options to best grow your community/business. Additionally, the customer service provided by this company is second to none. Issues get resolved in minutes, not days. Simply put, GameServerApp.com is the 10/10 in world filled with 5/10s.

21 juni 2023
Review zonder uitnodiging
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Antwoord van GameServerApp.com

Thanks for being a long time customer! And thanks for your awesome review!

I put it up on the review wall ;) see discord!

- Max

Beoordeeld met 5 van de 5 sterren

The future.

The future.
It has never been so easy and pleasant to host multiple game servers and always have everything in view. Super well thought out and with a number of possibilities to react to all eventualities. The range of possible games is constantly expanding and enables communities to offer a wide range of different games. It is unimaginable to operate a large Ark Cluster today without Gsa!

16 juni 2023
Review zonder uitnodiging
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Antwoord van GameServerApp.com

Thanks for your great review Marius!

Your review is now hanging on the review wall. Check discord for a picture :)

- Max

Beoordeeld met 5 van de 5 sterren

The best!

Way a thousand times better then the other provider we used. The amount of customization you get with GSA is unreal, and the owner is super friendly. The cross-server chat in ARK is also super cool! Would recommend!

10 mei 2023
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks for your review Jensen! Glad you like the service.

I put your review on the wall (see Discord)!

- Max

Beoordeeld met 5 van de 5 sterren

Gamserverapp.com is just awesome!!!

Gamserverapp.com is just awesome! We host 2 Ark clusters and it is so easy to set everything up with this website!! from in-game shops to scheduled actions!! Support is very good 2 ! very nice people !

1 april 2023
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks for your review Roxy! I put it up on the new Review wall (check out discord).

Groeten Max!

Beoordeeld met 5 van de 5 sterren

Great service!

Recently purchased this service and had a couple of things I couldn't figure out. Support was quick with helping me solve the problem and were extremely patient with me throughout the entire process. I highly recommend!

24 maart 2023
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks for your review! I'm glad you like the service :)

- Max

Beoordeeld met 5 van de 5 sterren

Interface is easy to use

Interface is easy to use, and has quite a few options. The support via discord is simply amazing and cannot be beat. I highly recommend this platform!

17 november 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks for your review, Trevor! I'm glad you like what we do :)

Cheers,
Max

Beoordeeld met 4 van de 5 sterren

Setting up custom setting can be a pain…

Setting up custom setting can be a pain as you can't do both easy and advanced modes. I would like all the basic setting to be edited in the easy mode, but for custom ini setting I would be cool if there was some type of place to do that, that wouldnt reset your easy setting bc switching to advanced mode erased previous settings

5 oktober 2022
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi!

Thank you for your review and your feedback!
I recommend adding your feedback to our suggestion board, so people can vote on that being added in future releases.

See: https://github.com/gameserverapp/Platform/discussions/categories/suggestions

Cheers,
Max

Beoordeeld met 5 van de 5 sterren

Great Support,Great Service

26 juli 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi Matthias,

Thanks for taking the time to leave a review on TrustPilot! I appreciate it a lot. Glad to see you're happy with both the support and service!

Thanks,
Max

Beoordeeld met 5 van de 5 sterren

Great Tool for enhancing your Server

Great Tool for enhancing your Community, it offers so many usefull tools and functions that really help you create awesome Gaming Server. I can only recommand trying it out.

26 juli 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks a lot for writing a review! It helps GSA a lot <3

I'm glad to see that you're happy with the tools we provide to create your gaming server!

Cheers,
Max

Beoordeeld met 5 van de 5 sterren

Great Service

Some of the best customer support I have experienced. The guy who runs it really goes above and beyond, even for small customers.

The service is easy to set up and use and requires very little technical knowledge. Would 100% recommend this company for both new and old server admins that want to monetize their games.

26 juli 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi Stuart,

Thanks for your awesome review!
We will always try our best for all our customers, big and small.

Thanks,
Max

Beoordeeld met 5 van de 5 sterren

Hands down the best game server…

Hands down the best game server provider out there! Max is really responsive and offers really good support. Always listens to his customers and constantly updates GSA with new features - honestly could not ask for more!!! Once you try GSA you won't go back

24 juli 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

I'm glad you like the product and appreciate the continues effort to make GSA better, GemGem! Thanks for taking the time to write a review. It means a lot!

Cheers Max

Beoordeeld met 3 van de 5 sterren

Great but could be better (customer since 2017)

Servers run fine without issue and features are great, however support and server availability are lacking.

Edit: In response to the reply: Its an issue everytime I come back to rent and need more space. You treat it like its non-issue in your discord. Your website shows both Settler tiers as available for the last 24 hrs, yet they cant be purchased. The rating was harsh but the point remains.

24 juli 2022
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi,

I'm sorry to see you decided to give us a 1 star rating because we're out of stock and we can't solve that at the moment.

Beoordeeld met 5 van de 5 sterren

By far one of the best platforms for…

By far one of the best platforms for Ark Servers. So many options (dedicated, hosted, rcon connection) with nearly every feature you could ask for. Extremely happy with the service. Support is also amazing. Extremely fast replied.

19 juli 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Thanks for your review Gerald! Glad you like the product and the service :)

Cheers,
Max

Beoordeeld met 5 van de 5 sterren

Awesome Product

Been using GSA for several months. Max is great at helping and is quick to respond. I'm not always the best at understanding things and he has helped in so many ways! Our Ark servers couldn't thank him enough!!

They are constantly expanding and taking input to make their product better.

Thanks GSA!

30 juni 2022
Review zonder uitnodiging
Logo GameServerApp.com

Antwoord van GameServerApp.com

Hi Jeff,

Thanks again for taking the time to review your GSA experience. It means a lot to the company!

Happy to help you where I can.

Cheers,
Max

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