Had an issue with a stolen package, but they were super helpful at resolving, and even reserved a new version plus fought back when Royal Mail initially rejected the claim.
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Lees wat reviewers zeggen
Super Reliable Board Game Shop Been shopping with Gameslore for years, they always have good prices, have helped me with customer support issues, had speedy shipping. They have even thrown in the o... Toon meer
Ordered a 'damaged' Players handbook 2024. Item arrived very fast. Ordered Saturday 22nd March 2025, item arrived on Wednesday 26 March 2025. That is amazingly fast. It was very well wrapped.... Toon meer
Another excellent experience with my latest order from Gameslore. I've been using them for several years now, and every time is a joy. Fast, reliable service and a special shout out for the discounted... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Games Lore operates from a 20,000 square foot warehouse, completing orders from it's vast array of stock and using DPD, Parcelforce and Royal Mail for deliveries to the UK, Europe and beyond.
Contactgegevens
Unit B, Halesfield 20, TF7 4QU, Telford, Verenigd Koninkrijk
- 01952587068
- sales@gameslore.com
- www.gameslore.com
Heeft nog niet op negatieve reviews gereageerd
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Great customer service
Had an issue with a stolen package, but they were super helpful at resolving, and even reserved a new version plus fought back when Royal Mail initially rejected the claim.
Good selection of items and happy
Good selection of items and happy with Speed of my order.
Thanks for the unexpected promo packs
Ordered game, arrived promptly and arrived with 2 unexpected promo packs - thank you. Will be using you again.
Excellent support!
ordered some bits in the New Year sale but the packaged arrived missing 1 item. Phoned Games Lore and Tom was great!
They didn't have any left in stock so they sourced a replacement direct from their supplier and it arrived two days later.
Very Satisfied Customer
Great prices. Next-working-day delivery. Friendly and helpful on the phone. Promptly refunded an accidental overpayment. Highly recommended.
My new go-to game store
Next day delivery, great prices (reduced over a certain spend) and most importantly, really helpful staff with impeccable over the phone assistance.
My new go-to game shop 🤩
Bad customer service
I paid for 24-hour shipping, but my order was delayed to 48 hours due to an error on Games Lore's part. When I reached out to resolve the issue, I proposed a reasonable solution: either they refund the difference in shipping costs or split the shipping on two future preorders to send them seperately instead of together to compensate for their mistake.
Unfortunately Games Lore's response was to refuse both options and cancel all my current preorders instead. This is a baffling business decision. For the sake of a few pounds, they chose to lose a regular customer (9 Purchases this month). It's a prime example of poor customer service and a complete failure to value repeat business.
Thoroughly impressed
Thoroughly impressed. Placed an order internationally and was in my hands four days later. Thanks for the quick turn around! The games I ordered look great.
Great price great service
Had the best price for the game I wanted - Horizons of Spirit Island. Ordered at 4pm on the thursday and it had arrived before 9am on the friday.
Great selection of games, great prices, great service.
a+++ experience
Everything delivered really quick and packaged very well and great communication with me.
Ordered Iron Clays from Games Lore
Ordered Iron Clays from Games Lore
Package arrived in good time and the customer service was helpful.
Significantly cheaper than Zatu for this item. I will look to shop at Games Lore first in future
Compile Board Game
I recently ordered Compile for a birthday present. It arrived quickly and was well packaged. It was my first time shopping with Games Lore, but I will be back. The price was far better than everywhere else, and the service didn't disappoint.
Great packaging for my order through…
Great packaging for my order through Games Lore almost as good as my grandmother used to do, not quite GM rules, of course. I understand the packaging is recycled also, so that's a bonus. Thanks, David.
Love love love Gameslore!!!!
Love love love Gameslore!!!!
Gameslore is my go to games store. It always had the latest games at competitive prices. The team at Gameslore are super helpful! Delivery is always very fast. Thank you Gameslore.
Gameslore have a great selection of…
Gameslore have a great selection of games and all at a good price, I managed to find some things I couldn't fine elsewhere. The items were dispatched and arrived very quickly by courier and I was impressed with the service.
Excellence in mail order and convention selling
Great use of space at the Airecon stand. Really useful updates of new releases available by email or on the web. Top notch service and speedy delivery whenevery I've purchased. Thank you to the whole team.
Ordered a Players Handbook 2024
Ordered a 'damaged' Players handbook 2024. Item arrived very fast. Ordered Saturday 22nd March 2025, item arrived on Wednesday 26 March 2025. That is amazingly fast.
It was very well wrapped.
The level of honesty of damaged was fair but the price was commensurate with the damage. This ticks the box of professional integrity for me.
Overall, it was an excellent consumer experience and have bookmarked them for furture use.
Cancelled a magic the gathering pre…
Cancelled a magic the gathering pre order 2 weeks before release and now can’t get what I ordered anywhere without tripling the price. Don’t pre order from this shop, unreliable stock it seems
Poor reliability
Pre-Ordered a MTG deck 2 weeks ago, they have just canceled my order due to a "Supplier Issue". The price of the deck has now increased 100% and I can no longer get this item due to this store's error. I would not recommend buying any pre-order's here
5 stars, will use again
Ordered a board game set over £150 from these guys, shipping to NI and was a flawless experience. Will be using them again for all my orders.
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