www.garagedoorsonline.co.uk Reviews 

excellent product communication and service

Fabulous service from this company. We liaised with Keeley Warren, who kept us well informed throughout the order and delivery process for which we are very grateful.

A very good experience the whole way through the process. Advice on the phone when ordering which was helpful. On the day of delivery everyone was helpful as it did clash with other commitments and the staff at the office was especially helpful - Keeley had the most involvement and was patient and helpful. Thank you

Rude staff and and terrible customer services.

Great price great product and easy to deal with, had a question about delivery and Keeley answered email almost immediately. Great customer service 👌

We ordered a garage door from garagedoorsonline, and the whole process was really smooth. The garage door supplied was of a very high quality, and the delivery was quick and well organised. Keeley was particularly helpful when dealing with our order, offering excellent follow up support. Thank you for all your help Keeley, it is very much appreciated!

Helpful in providing details of my purchase and keeping me in the loop re delivery.

Plenty help received when ordering, the door arrived, prompt and in perfect condition, Laura Downey of customer services helped me set up the electric operator once installed.

Be vary wary of this companies pricing, been talking about a garage door over the last 10 weeks on and off, due to the build with delays. Go to order the door in question and the price has increased significantly, it was apparently on special offer, even though there is no mention of this on their website or in any emails, to then send out a generic email flyer saying to order your door to beat the 2026 prices, but increase the price anyway beforehand.

I fully appreciate prices can fluctuate in the market, but this is a case of poor advertisement and misleading communication.

I recently had an issue with the paint finish on my garage doors which I purchased 4 years ago. I contacted Garage Doors Online and Laura arranged for the company responsible to send me a touch up paint pen. After sales service is so important if you want to have trust in a company you deal with. So refreshing to experience such great service these days. Highly recommended.

I needed a door for a new garage I was building the guys at garage doors online where very helpful in sorting out the delivery and making sure that I bought exactly what I needed. The new sectional door is fantastic opens and closes very smoothly. A great price and great quality.

Purchased a side-hinged steel door. The delivery lead time was rather long, but delivery was efficient and friendly. The door is well made and dimensions were accurate. The installation instructions were just about adequate. My main issue is that physical security as supplied was poor. Only a 1-star rated euro cylinder was included, which I have replaced at extra cost. I also added top and bottom bolts to the main opening leaf to reinforce it. The second issue is that rain accumulates in the bottom rail and escapes through drain holes onto the floor inside the garage. I had to fabricate baffles to direct the water to the outside. A better solution could be factory fitted for a few pounds extra.

Great service from garage doors on line. Quality doors and delivery organised to deepest Cornwall!!

I bought a pair of metal garage doors from GDO in the spring. All good. happy customer. It has recently developed a sticky nylon (?) bolt at the bottom of the door and I contacted GDO customer services about what lubrication they recommended. Keeley not only emailed back straight away with the answer but also promised to get a new/replacement mechanism sent out.
This arrived the next day!
So big thanks to Keeley for super proactive customer service. My GDO garage door now works perfectly again and I'm (still) a happy customer.

Door is fine, construction wise, finish and good value, but let down by a wimpy plastic chain wheel that jumps and misaligns itself too easily.

Got damaged door system opening -unfortunately complain not accepted -saying it was our fault.

Great product,came on time (exact date stated ) ,thoroughly checked measurements before being made . Would highly recommend & will be passing company details to freinds & family. There was only one thing that would of made the fitting slightly easier -some instructions? But we managed lol.

Following from my review of the original order in May, we ran into an issue with a remote on our Hormann Rollmatic T. A quick email to Laura from Garage Doors Online and some follow-up correspondence, and in no time I was back up and running. The post-sales service was exceptional, and I'll be coming back for some more doors when I move again in 2026 for sure!

After some misunderstanding with the width and height of the door required. Laura quickly resolved the problem . Her customer service was excellent, asset to the company.

We bought a set of securoline roll up doors & fitted them ourselves. They stopped working after 2 years but the support from Keely at garagedoorsonline has been brilliant. Simple fix to replace some batteries in the sensor but the speed of response & help has been great.