Garden on a Roll Reviews 

Plants arrived in great condition and after a few weeks have filled out and have transformed the area they were planted in

The delivery was exactly on time. However, it was not as expected. I was looking for a DHL van. I got a non descript battered white van. The boxes were a bit banged up but not openly ripped so I took delivery. I had to spend time sorting the plants out as I ordered two different borders. Unfortunately one of the plants was damaged. The stem was broken, not completely snapped so I have tried to bind it but alas it has died. Another of the plants has also died since planting. Two from 54 is not a lot I know but I will now have two spaces until the rest grow to, hopefully, fill the gaps. Overall I would say quite good value but please sort out the couriers to avoid more disappointment.

Not the best first experience with this company. They screwed up delivery days (which I had paid for) which resulted in then a delayed delivery where the plants seemed to get lost in the courier system and arrived 6 days late dumped on my drive in a crushed box. Plants barely alive. I repeatedly asked for a refund and was told to just water the plants they will "revive". The plants that arrived also didn't follow the "personalised" version I had paid for which was for a shady border in a cottage style with pastel colours, not sure bright red and purples are pastels @garden on a roll. Safe to say I had to get my bank involved as their customer service is non existent once they have your money. Avoid and use your local gardening centre for about a third of the price and hassle

My plants arrived in good time and looked healthy and sturdy, very easy to follow the planting guide, flower bed looked amazing when finished. Easy to order online and good value for money. This is the third time I have ordered from them.

Whilst the concept is great for those who aren’t avid gardeners, the service is quite expensive. As a first-time buyer, I was offered a 10% discount, and at the time I placed my order there was also a weekend promotion offering free bags of compost, mulch, and another product depending on the amount spent.

However, when my order arrived, the compost I had selected was missing. I later discovered that the first-time buyer discount could not be combined with the weekend offer. While I understand that multiple promotions often can’t be used together, this was not made clear during the checkout process. The system also automatically prioritised the offer that provided the smaller saving. Had this been clearly explained at the time of purchase, I would have chosen differently. Overall, the process felt misleading and disingenuous.

Plants arrived in perfect condition. Easy to follow instructions. Plants are now in place and growing nicely.
So pleased I opted to use Garden on a Roll as I had been struggling to fill the boarder and this has taken all the stress of sourcing the right plants etc.

We received our order at the end of march and planted straight away. We are absolutely amazed now how well the have grown. We did worry that the plants may have not been of good quality . They definitely first class and we haven’t lost one plant . I highly recommend plants on a roll

Ordering and delivery was quick and easy, very unusual when you live on an island. There was a small issue which was dealt with immediately by Ed who couldn't have been more helpful.

Simplicity in a box, for someone who isn’t much of a gardener. Beautiful 😍 plants! Really easy to understand and help desk were great at helping me with any questions. Looks lovely in my front garden, which was lacking TLC. Very happy customer

Such a brilliant concept, particularly for novice gardeners or if you are staring with a blank canvas. The company have exceeded our expectations with their customer service which is very rare these days. Our borders look amazing, the plants are great quality and the instructions are so simple. We can’t wait to see them grow. We know it’s a moveable feast over time but we have the core structure to learn and develop our garden. After months of research and trying to learn how to plan this ourselves without any gardening knowledge we are so happy we took the plunge, it’s cheaper than a bespoke garden design service, and yes, more expensive than just buying plants but you are also buying the design and knowledge and saving so much agonising!

Plants arrived today and whilst the selection of plants and sizes look good the courier has not handled with care or the right way up as it clearly states on the box and some plants are damaged. This isn't the supplier's fault as such but they do need to ensure they are using couriers who will handle with care and deliver the quality of product that left the warehouse.

The service was great plants arrived in great condition. Would recommend this company like painting with numbers. Highly recommend

From start to finish, The Garden on a roll experience was brilliant. We had just had a full back garden landscape done and needed someone to map it out for us. Literally this is what Anthony at Garden on a roll did for us. So easy to follow and set up. Everything came delivered expertly in boxes, undamaged and complete with tools, plant food and biodegradable maps to show where to plant.
Thankyou so much.

Easy ordering process, excellent quality plants, very good communication

Plants arrived on schedule. They were top quality . The plan was clear . We now just wait to see how they do.

Delivered on time and so easy to follow the planting advice x looking forward to seeing my plants grow and mature over the years x

Really good service and concept.
Pleased with the selection of plants, unfortunately a couple of plants didn’t survive, they were very small compared to the rest of the other plants that I received

Really great personal service on the phone when I had messed up my order. Delivery as expected and they were able to combine this with an order I placed later for fertiliser. The plants were really good quality and are thriving.

I have just purchased a new build property and with any new build all we got was turf. I was at a loss as to where to start to plant my borders. Through an Internet search I came across garden on a roll and I'm so happy that I did.
The plants arrived on the scheduled day and apart from 2 that were damaged in transport they were very healthy. The company quickly replaced the damaged plants and I am so pleased with the results.

So nice to have the plants and their position chosen for me ! A month after planting and they seem to be doing well