GardX Group Reviews 

After I had an accident with my car, I needed to have the GARDX treatment reapplied. I was very fortunate to have a lovely gentleman Ashleigh come out to help me.He was extremely friendly, professional and helpful, and did a fantastic job. The car looks absolutely brilliant and I am very pleased with the result. Nothing was too much trouble, and the whole experience was so easy from start to finish. I would definitely recommend GARDX and their excellent service. Thank you!”

At £800, this is an expensive policy for something which only covers the most minor of damage.
A claim for three small scratches took hours of my time, as I found the Customer Portal to be unnavigable and subsequent calls often leading through endless transfers and holding. Emails were a little better, but very slow to reply. No-one from ‘customer care’ seemed prepared or able to help, so I have cancelled the policy and bought some T-cut. The only redeeming feature of this awful company was the speed and efficiency with which my (pro-rata) premium was refunded - hence the one star. ‘

I purchased Gard X ceramic coating with my new car back in June 2026. I would not recommend it at all after having it just over a month it has stopped bedding the water what a waste of over £500 never again.

My wife had damaged to wheels and rang GardX, but need to work two months for them to come out only to be told it is not covered.

SO AVOID BUYING THIS PRODUCT AS IT WAS £799 AND CANT USE IT

Ashley from GardX kept us informed of his estimated time of arrival, he was very polite, friendly and did a great job with our upholstery. The whole appointment was very efficient and convenient, being carried out at home. We would be happy to us them again.

Ashley came out to resolve a minor paint work issue on my vehicle. Great guy, great job and genuinely cared about sorting my problem. Professional, friendly and extremely knowledgeable. A few good tips too. Thanks Ashley

Absolutely disgraceful treatment, dealing with them has genuinely mademe ill. They have created as many issues as possible with process of claiming in an attempt not to repay cost of damage tyres. Very little correspondence and had to continuously call and email to chase progress. Dont waste your money on their policy.

I had some delays online with my claim but I rang and spoke to TK out of the Portsmouth head office and he was amazing. Managed to sort everything out for me in minutes and was so polite and friendly!

Eventual good service after some back and forth. Worth the money I have paid for the policy. Online platform is easy to use.

Ashley came to fix a water stain, ended up cleaning all the seats and redoing the upholstery protection. Worked hard and quick, very punctual and polite. Would recommend.

Great Communication from Alan, extremely friendly and informative. Would not hesitate to purchase protection from GardX again. Thank you

Ashley huff came to clean a few stains of my car and he was such a lovely guy that he ended up cleaning all the seats for me.
Thank you so much
So happy with the results

Good warranty service. When had a stain in my backseat after 6 months, come down to my house and sorted it out. Great Service Alan Davis

Gardex web site was easy to use when we booked our claim. A date and time was arranged for the corrective work to be done. The Gardex technician, Alan, arrived promptly and explained in detail what he was able to do. Alan completed the work and did a thorough and brilliant job, better than our expectations. We would recommend Gardex as a product but also the company for their service. Thank you Alan and Gardex.
Les and Margaret.

Having cost £799.60 for a policy to cover wheel and cosmetic damage to my BMW car. The first minor scuff mark claim was rejected after posting four photos of the marks they wanted further pictures that would show the area covered was beyond their 40cm limit, which it was not. I have therefore cancelled the policy. There policy is to deny valid claims. Beware.

Alan the technician called to remove a stain on the car upholstery in the rear and spent an hour shampooing, rinsing and drying it. He then tidied up the rest of the car too.
Very happy.

Had Alan come out to me today to rectify some areas that had been improperly applied by the dealer. Alan talked me through how this had likely happened and that this would be something the dealer should have picked up prior handover, and not normally being something that would be covered by the gardx warranty. Nevertheless, He quickly sorted these areas and left no trace of them being there. He is really friendly and knowledgeable and i am very greatful for his support.
The customer service team member was also very helpful and understanding to the issue, which was great!

Alan did a great job on my fabric seats today. Arrived on time, got to work and both the driver and passenger seat came up good as new. Great service would recommend.

Bought Gardx paint protection for my new mini. What a waste of money!!! It was sold to me as described ‘ Proven in the world’s toughest environments, GardX not only delays the effects of external damage such as bird droppings but also maintains a high-gloss, showroom finish inside, keeping your vehicle looking pristine for years.‘
The first time a bird deposited on my car it left a stain. I removed the deposit immediately but it made no difference the stain was there. The product offered no protection whatsoever. Put my claim in which they refused stating ‘that the damage appears to be the result of bird droppings. This type of damage is not caused by a failure of the product itself. Your guarantee is designed to provide cover only in the event of a product failure’ and
‘Your guarantee does not cover any claim in the event of:
2. Failure to wash off or remove bird droppings or tree sap within a reasonable time. No paint finish, however protected, can withstand the prolonged effects of such corrosive matter. ’
I’ve asked them by email to clarify what is ‘reasonable time’ but they have so far ignored two emails. Rubbish customer service. Feel like I’ve been miss sold the product. Don’t waste your money on it !!!

Applied by a Ford main dealer in Essex it looks like it was applied wirh a bucket and sponge as its very patchy and water doesnt run off even though it was applied 5 days ago. We were told it would be applied by a professional detailer but looking at the state of the car and the fact it was all over the door handles and sensors clearly not the case. £499 is it worth it.... absolutely not a detailer will charge about £100 more but it will last for 3 to 5 years. I feel like we have been conned and would not buy this again.