Get Connected Reviews 

Such great customer service,Justin is so very knowledgable and helpful.
I have been a customer for many years and he never disappoints.
A pleasure to visit the store.

We've been customers of Get Connected in Church Stretton since we moved here almost three years ago and have had nothing but excellent service at all times. Josh and his colleagues have been helpful, professional, and efficient in every transaction, from updating phones and changing networks to help and advice on the smallest of problems that tend to crop up now and again. The shop has been our communications lifesaver, and we couldn't be happier.

Brad glade was really helpful at showing me the best options I could go for as I was due a new upgrade on my phone, 10/10 would recommend going to him directly for a new phone. Cracking lad

Expertise and manner of Geoff makes this our go-to phone shop. Best in the area. Thank you.

Brad at the Hereford store was excellent at helping me find the right contract for me and helped get it all set up with ease

Michelle in the Brecon branch was extremely helpful patient and nothing was too much trouble for her. She is a great asset to the company and if I have phone problems in the future I will definitely go to her.
VH

I know little or nothing about the technicalities of mobile phones. David completed the transfer from my old phone to a new one quickly and professionally,and with no glitches. Thoroughly recommended.

Was served quickly and efficiently by brad. And given the most competitive rate for a phone that suited my personal business needs the most. Great customer service, will definitely recommend get connected in Hereford for anyone looking for a new phone

Jon from the Chepstow (Monmouthshire) branch of Get Connected has been most helpful, extremely patient and highly knowledgeable during two successive visits I have made to the shop in order to resolve router and mobile telephone-related connectivity issues - a first-class, friendly and informative service on both occasions I visited the Chepstow branch.

Brilliant … very helpful

I would highly recommend Alex at Get Connected in Newport shropshire. He helped me change my phone contract and gave me a fantastic deal . Im no good with technology at all so Alex has been very helpful and patient with me showing me how to use my new phone. I have been to Alex numerous times for his help with my new phone. I have also witnessed Alex's customer service with alot of the older generation in Newport. For a young man his customer service is absolutely fantastic. Would definitely recommend Alex at Get Connected in Newport if you need to change your phone contract or need any help with your mobile. Thank you so much Alex for all your help .

Justin in the Blackwood store was very helpful. I have used Get Connected previously and have recommended it to friends. I feel confident that if I have any questions or queries about my phone I would receive good aftercare from the company!

Michael in the Cardigan shop was great! He was very helpful when it came to upgrading my phone. He managed to sort out both mine and my brothers phone the same time. Very friendly, professional and explained everything thoroughly.

Top man! Thank you very much with all your help very helpful definitely recommend you to my family and friends much appreciated

Big shout out for Alex at Newport, Shropshire shop. We always get our phones and accessories from him and he’s a wealth of information and advice. Nothing is too much trouble. Great bloke and popular with customers. Great service.

I’m an old age pensioner in my 80s and I have just realised after a few months that the chap I dealt with has put me into another contract without my knowledge. I was paying £8 a month and now I am paying £15, I was told I needed to change and upgrade as it was wrong but my son has just informed me that I could’ve stayed with three and paid the £8 I was always paying. I only went in because I was receiving so many calls from their call centre, if it wasn’t calls I was getting messages and it was becoming overwhelming for a woman of my age. Be careful what you sign in future because they don’t explain what contract you’re getting into. It’s not just about the money it’s also not nice being deceived.

This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everything over including photos etc. All I had to do was put it on charge. How simple is that? He offers free advice and tech support, why go anywhere else?

I went into the Port Talbot store today and I had an amazing experince with Lauren. I went in as my business contract was due to expire. We explored my options and found that a personal line would be cheaper than a business line so I went forward with it. Lauren gave excelent customer service and communicated really well. I couldn't have asked for better.