GG Insurance Services Reviews 

Responsive, with deep understanding of the games industry.

Friendly, helpful and knowledgeable

We've always had a happy, attentive, and personal working relationship and happy that it'll continue.

A very friendly and polite service provided by staff who are always willing to help and answer questions. From start to finish, the renewal process was excellently managed with a willingness to go the extra mile to achieve the best possible result.

Great service. Jaydon, thanks a lot for your patience and guidance.

Great communication throughout the renewal process.

We've been working with GG for the past two years now. All of our interactions with them have been extremely pleasant! Would recommend them to anyone!

The most helpful customer service team in the industry!!

Great, responsive service - tailored to the video games industry.

They are Attentive, patient supportive and efficient

A fantastic team of genuine and professional people. Insurance isn't something you want to mess up and with GG I feel informed about the decisions we make on what or what not to include in our policy year after year. They give us the confidence we need in our insurance to operate properly.

Big thanks to the team at GG we've worked with (Gail, Jaydon and Phil)!

The team is amazing! They respond quickly to my emails and explain everything I'm questioning. This is my second year with them and I honestly feel so safe and protected with them.

Great cover and service, as usual. Superfast, professional and responsive Team.

Personalised, professional approach to providing insurance for an industry so many still fail to understand (video games development). It is a relief to be able to work with people who understand and apply the correct cover to our projects and company.

We hit a difficult start with our game and had no choice but to ask GG Insurance to cancel our brand new policy (that had just started).
Communication with GG Insurance was great and we managed to get it cancelled with no extra charges, no fuss or delay on GG part. It was a huge plus because when things don't go to a plan things like that matter a lot.
We are very disappointed with how things went with our game but knowing that GG Insurance was helpful all the way we really hope we come back one day.

From our research GG Insurance appeared as the best option. We cannot say anything about claiming on the policy because we didn't, but as far as we got it was really good experience.

After having used many insurance brokers over the past 15 years, I finally found one that knows all about insurance coverage for video game developers. The owner, Phil Wildman, is a gamer himself and specializes in insurance for this industry. Plus their head office in London gives them an edge to be able to have in-person rapport with the people at Lloyd's. I feel in very safe hands with GG.

It was great to find somewhere that specialised in our industry! Gail was so helpful, friendly and responsive, and we set up a new policy with such ease! Would definitely recommend.

Gail chased me until we got the renewal done, and after that, was able to reduce the quote after discussing it with the insurer.