Received an unusual green rucksack for my birthday last November and barely used it half a dozen times. I only use it for minimal use eg keys, wallet and it has literally fallen apart. The lining just... Toon meer
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Lees wat reviewers zeggen
Appalling service at Crystal Peaks store. Unhelpful assistants who blatantly lie. Manageress rude and insulting, clearly in the wrong job, shouldn’t be working in a customer facing role. Will nev... Toon meer
Becci is an absolute pleasure to deal with. She’s consistently cheerful, positive, and handles every query I raise with efficiency and care.
What a fabulous shop, so many special unique items.i we're lucky enough yo visit a few weeks ago and came home with a perfect lampstand and shade with a matching cushion.I just love them and si please... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a family based company with a head office in Chester and 32 stores spread across the UK including London, Scotland and Wales. We currently employ over 200 dedicated staff in our various locations. We have over 20yrs of experience of selling Gifts and Furniture direct to the public; we import everything direct and cut out the middlemen so we can offer you Gifts and Furniture at the best prices. We pride ourselves at Gift Company that we have a fantastic range not only of gifts but quality oak and pine furniture at excellent prices, we have priced our Salisbury Oak Furniture range to be the cheapest in the UK. All of our wood furniture ranges are crafted from Sustainable Wood from Vietnam and China.
Contactgegevens
4,5
Uitstekend
3K reviews
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Thanks for your speedy and efficient …
Thanks for your speedy and efficient ordering system. The gifts were received with great JOY!! What excellent products.
21 maart 2024
Speedy delivery
27 maart 2024
Delivered within time and extremely…
Delivered within time and extremely well packaged however slightly disappointed in the scent or lack of coming from the diffuser. Had one previously and you only had to walk into the room and could smell it, this one struggling to smell any scent at all
25 maart 2024
Very fast service lovely products
Very fast service lovely products. Should be free delivery over a certain amount tho
19 maart 2024
Hadn’t used this company before but…
Hadn’t used this company before but will definitely be using them again. My order came quickly and packaged very well. The candles are beautiful, thank you.
19 maart 2024
Antwoord van Giftcompany
Hi Claire! Thank you so much for the lovely review! I'm glad that you liked the candles :) - Becci
Excellent as usual quick delivery love…
Excellent as usual quick delivery love the candles
15 maart 2024
Antwoord van Giftcompany
Hi Jenny! Thank you so much for the five stars! :) - Becci
Great product delivered very speedily.
14 maart 2024
Antwoord van Giftcompany
Hi Jean! Thank you so much for the five star review! :) - Becci
New smells
Just bought three new smells
Rose and raspberry
Vanilla and patchouli
Vanilla rose and cashmere
All really lovely they fill the rooms with their smells
Really nice packaging and easy to open the glass jars
Excellent price for what you get compared to some places
Good delivery and dispatch time
13 maart 2024
Antwoord van Giftcompany
Good afternoon Lynne! Thank you so much for the lovely review - I'm glad that you like our new scents! :) - Becci
Fast postage excellent product ..the lemongrass & ginger smells amazing
Fast postage wxvekkent product
11 maart 2024
Antwoord van Giftcompany
Hi Kristan! Thank you so much for the five stars! :) - Becci
I bought this product for a friend at…
I bought this product for a friend at Christmas she loved so much I bought again for myself
2 maart 2024
Antwoord van Giftcompany
Hi Susan! Thank you so much for the five stars - I really appreciate it. :) - Becci
Damp soft toys!!
The stuffed animals were just placed in a cardboard box without any protective cover - I.e. not being in a plastic bag to protect them!! The box must have gotten wet at some point as the stuffed animals were damp!! - not impressed at all!!
7 maart 2024
Antwoord van Giftcompany
Good afternoon Margaret - thank you for your review though I'm sorry to see that you felt you needed to leave us a one star review before contacting us directly and giving us chance to fix the issue. We don't use plastic as we are striving to be more environmentally friendly; if the boxes got wet that I can only assume they were either left out uncovered or some mishap has happened during transit. If you want to go ahead and send me an email to support@giftcompany.com though we can look at trying to fix the issue for you (whether that's by exchange or something else!) - Becci
Inside the parcel was a ticket stating…
Inside the parcel was a ticket stating the item was discounted, yet I had paid full price for it. I found this embarrassing when I gifted it to my mum for mothers day. I have emailed the company and have still not had a reply
Following the review I have been issued a refund which is much appreciated
28 februari 2024
Antwoord van Giftcompany
Hi Rachel! Thank you for your review - I have refunded you the difference already and have emailed a receipt to you for your records. I am so sorry for the error with the label - but I still hope that you mum loved the gift you chose! - Becci
Misleading advertisement
Just been in and made a purchase at Chatham dockside store. terrible customer service and poor misleading advertisement which is beyond me. Two signs in middle of shop both above diffusers all diffusers advertised together and same cost. Advertisement above say exactly the same thing mix and match stating premium diffusers 8.99 or 6.99 if you order two. Get to till trying to be charged full price for both and I explained they are 6.99 for two young girl looks for advise from other lady tells me I am wrong it’s only on selected line which has to be the same. I enquired why both say exactly the same thing at same price and clearly state mix and match and this was all ok the same central stand. To again be told I’m wrong with they had to be all the same. I appaulled at the lack of common sense and there was no futher understanding just that’s how it is. So had one removed from order and left very swiftly. Always bought diffusers from here won’t bother returning now.
13 maart 2024
Review zonder uitnodiging
Antwoord van Giftcompany
Hi Nathan - thank you for your review, though I am sorry to see it's contents. This store does have two separate offers running - one for mix and match between all the diffusers in white boxes, and one for mix and match between all the diffusers in coloured boxes. This should be clearly labelled, so I will talk to the store to make sure it is all clearly signposted and the white boxes are not mixed in with the the others to make sure this doesn't happen again. However as a good will gesture they could have honoured the offer this once for you and I can only apologise that it didn't happen. I really hope that hasn't put you off shopping with us completely. - Becci
Got a diffuser as I present loved it so…
Got a diffuser as I present loved it so decided to send for another
6 maart 2024
Antwoord van Giftcompany
Hi Marlene! Thank you so much for your five star review! I really appreciate it! :) - Becci
Great product and excellent service.
5 maart 2024
Antwoord van Giftcompany
Hi Joanne! Thank you so much for the five star review :) - Becci
My order arrived next day absolutely…
My order arrived next day absolutely love it looks great in my bathroom. Will definitely order again .
28 februari 2024
Antwoord van Giftcompany
Hi Samantha! Thank you so much for the great review! I really appreciate it! - Becci
Lovely defusers for very reasonable…
Lovely defusers for very reasonable prices. Very efficient, ordered and received them 2 days later
2 maart 2024
Antwoord van Giftcompany
Hi Karen! Thank you so much for the five stars - I'm really pleased everything arrived quickly. - Becci
Fast reliable response
Fast reliable response, easy to follow set up,great wine holder, good value for money would recommend
2 maart 2024
Antwoord van Giftcompany
Hi Heather! Thank you so much for the lovely five star review - I really appreciate it! - Becci
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